TripAdvisor Traveler Rating

This resort has an easy accessible beach, not all resorts in Huatulco do. For the money we feel it was good value. We would not recommend the Premium, because for the extra cost we didn't think it was worth it. It is a good family resort, which relates to children and young families. Many Canadian's visit this resort and Huatulco.

Clean rooms, friendly staff, bit outdated where you notice it on small things like loose taps etc. great view.

Overall this is what we found: Rooms are well appointed, housekeeping staff does a good job of staying on top of things. Food was Bad. Very poor options & times frequently ran out & were not refilled. If you didn't get to breakfast/ lunch within the first hour your options were very limited. The food was bland, with very little flavour, desserts are taste the same, no variety. Only 1 grill/flat top making eggs & hot food items so it was not un common to wait upwards of 15 mins to get an egg, burger, taco....whatever you'd requested.

We just arrived April 26, 2024. and they already ripped us off, we paid for a king ocean room and got a partial ocean view room with two double beds, had we wanted that we would have booked it. They told us too bad sorry we are full that all we have. And said you could pay to upgrade which we already are premium!! Very unimpressed!! It's our first day and they have already ruined today. So much for a wonderful vacation. We will never come here again

We could have a nice vacation at Barcelo Huatulco but incredibly loud music made our vacation in a real torture. The music comes from 2 hotels on both sides of Barcelo hotel, near the Barcelo pool, in the lobby, until 2 am from a bar which inside (!) of the hotel. We were surrounded by this horrible noise from the morning to 10 pm. And we couldn't even stay in our room during a wedding under our balcony until 11 pm. Pros: service, cleanness, food - plenty of fruit and wonderful pastries, views, game room, wi-fi alright, 10 min by taxi to La Crucesita. Cons: no place to relax from loud music, not a good place for nature lovers, while 2 restaurants don't work until supper it's overcrowded in the main restaurant, not enough chairs on the beach, poor quality entertainment. We bought 3 trips at the hotel: 1. City tour - NOT worth a penny, instead take a taxi at Barcelo entrance for $5US and walk around the centre, not much to see there. 2. Las Cascadas - 1.5 hours by bumpy road to the river in the mountains. It was a nice trip to escape the 35C heat and loud music at the hotel. Small river in the forest was pretty, homemade food was excellent. We bought some interesting stuff at the village shop. 3. Private trip to 7 bays - it was really boring, the food at Maguey bay was very expensive even comparing to La Crucesita.