Occidental Papagayo

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 5276 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Large resort with some very nice staff

    Reviewed by Jrsanche87(Hackensack, New Jersey) on Mar 27, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    I’ve been to other occidental resorts and this one fell short of what I would have expected. Good variety was very limited, along with the drink selection. Nightlife wasn’t exactly available and was limited. The disco was very small and I walked in once and never again. We made a reservation for Oriental dinner and when arriving for our reservation the host said we weren’t on the list and while the restaurant was empty she turned her back and walked away. The pool was nice, had some great pool volleyball games. We could never take advantage of snorkeling or kayaking due to the weather.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-3

    Service

    Service-3

    Value

    Value-3

    Another wonderful visit

    Reviewed by TOPNewHampshire(Windsor, Vermont) on Mar 26, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This was our 6th visit to the Occidental Papagayo and we weren't disappointed. A special thanks to Alex in "First Club" that attended to all of my special requests. The room selection was excellent ( 2402 and 1001 ), champagne and chocolate covered strawberries in our room...he made our trip special . The facilities continue to be well maintained and upgraded. At times the buffet seems lackluster, but we always found plenty to satisfy our needs. The staff is outstanding!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Service

    Service-5

    March 2020

    Reviewed by sduarte1() on Mar 24, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Overall I would recommend this hotel. We had a lovely stay, the views are amazing and the drive from the airport is short. If you are looking for beach, this is maybe not the resort for you. Staff were helpful, I would recommend spending a little extra and staying at the level. The Grill, Italian and Oriental all had excellent food. My only comment would be that other resorts we have stayed at and upgraded offered the option of the gourmet restaurants every night, here you can only pick 3 nights during a 7 night stay.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Rooms

    Rooms-5

    Service

    Service-4

    Value

    Value-4

    Pandemic Breakout

    Reviewed by parkerindecent(Brooks, Canada) on Mar 24, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    This place was average, I definitely expectedly more for what we paid. There’s lots do do, the scenery is unforgettable. There is no cash machine on property. And there’s was no charging to room, that left us limited for some purchases and activities. Great friendly and helpful staff.

    Individual ratings:

    Cleanliness

    Cleanliness-2

    Location

    Location-3

    Rooms

    Rooms-3

    Service

    Service-4

    Value

    Value-2

    Birthday vacation

    Reviewed by jillg6462017(Milford, Connecticut) on Mar 24, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Wonderful birthday vacation! I mentioned to the concierge booking our zip lining tour I purposely booked this vacation so I could zip line in Costa Rica on my birthday. The hotel staff brought me a birthday cake in the restaurant and a complimentary bottle of wine with a “Happy Birthday” sign in our room. Hotel was clean, food was delicious and they had daily events at the pool. There are a lot of steps but the hotel staff will give you a ride in the golf cart. Will definitely stay there again! My stay was April 2017!