Villa Del Palmar Cancun Luxury Beach Resort & Spa

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    1. Home
    2. Destination Guide
    3. Mexico
    4. Riviera Maya
    5. Villa Del Palmar Cancun Luxury Beach Resort & Spa
    6. Villa Del Palmar Cancun Luxury Beach Resort & Spa review

    What to expect (based on 5398 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Promotion

    Reviewed by larryjI3330VD() on Jan 17, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    It’s not luxury but it’s very acceptable. Examples the sliding patio door wouldn’t lock. I found it had been fix and refixed. So one of the temporary screws has come loose and blocked it from Locking. Looks like my. I cousin fixed it to get my though the weekend. Until a reAl locksmith could come by. They give me a stand in the restaurant to support my handbag but mom I’m the bathrooms around the property up side the grounds are well kept and there are no bugs that I’ve seen in a days visit. And we saw the new 5 diamond wing at $57000 for residences.

    Villa Resorts Do Not Disappoint

    Reviewed by MIfan49265(Onsted, Michigan) on Jan 15, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This is the 4th of the Villa Group/Tafer properties we've visited and they continue to meet our expectations for a luxury resort with lovely rooms and great views. The staff is well-trained to provide courtesy, cleanliness, comfort and safety. You can't easily walk or take a quick cab ride to an offsite restaurant so the meal plan makes sense as the restaurants onsite are top-notch. The deli and market offer more casual options for dining and snacking. Don't expect clear water or seashells on this beach, but palms offer plenty of natural shade and the staff works hard to remove the seaweed blowing up each day. The children's pool area appeared to be perfect for families, and there are plenty of chairs around the many pools. The Latin musicians were a wonderful addition during the afternoons and evenings. The spa offers a pampering experience. You can easily get your tourist fix by taking the nearby ferry to Isla Mujeres. We felt valued and appreciated.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-4

    Totally worth it!

    Reviewed by dbcden18(Denver, Colorado) on Jan 15, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My wife and I really enjoyed our stay! Great service and food. The staff is very friendly and attentive. Our 10-month-old baby had such a great time in the kid's pool temperature of the water was perfect for her! Oscar Mendoza treated us very well! He’s very attentive and always helped us and recommended activities for us and my daughter. He always did the little things that mattered most to us like inflate my daughters, inflatable baby floaters. He would always bring her things to make her smile and laugh! Thank you! Overall it was a great place to stay!

    Clean, great location

    Reviewed by Sarah K() on Jan 14, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    15 min walk from great restaurants, very clean and maintained property. Aden the beach concierge was the most honest person to purchase excursions from. Great large adults pool,and great pool options for children.

    Best Family Vacation and Resort. - Staff/Service/Rooms

    Reviewed by alyssagillen(Long Island, New York) on Jan 14, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had an incredible vacation at this resort. The food was awesome and the service was so great. What made our trip especially great was the staff. Starting with the waiters including Miraldeli and Enrique they were always so pleasant and made our mornings and days at the resort that much better, always with a smile and excitement. Next, two specific bartenders who worked near the pool and beach - Adrian and Miguel were so kind and fun to be around. We met Adrian the first day and he remembered our last name since we were always there - he would greet us so nicely every day. We miss our favorite bartenders! Last but not least we got the incredible entertainment staff with Danny, Sam, Mario, Augustine, Guillermo, and Aldo. They made the trip very enjoyable especially the New Years Eve party which was the best I've ever been to. Augustine, Guillermo and Aldo we saw the most - they worked so hard to make sure we were having the best time possible with every activity at night or during the day and they did a great job - we appreciated all that so much and they really made our trip that much better - I can't even begin to explain. It was very hard saying goodbye to this amazing resort and these incredible workers. I definitely hope we'll be back as soon as possible! :) (If I were to make one recommendation it would only be that there was more late night life - for teens and adults)

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5