Outrigger Waikiki Beach Resort

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 6136 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Lack of security and dirty bathroom

    Reviewed by mauiharper(Haiku, Hawaii) on Jul 20, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    We just checked out today. They say they enforce masks and social distancing but they do not. I was accosted in an elevator by a group of people who exceeded the 4 person maximum without required masks. (Signs were posted everywhere about this.) I asked them to not have more than 3 of their group enter and put on their masks. They screamed every explicative in the book and intentionally coughed on me. When I told the hotel, they said “again? We don’t have enough security when it gets busy.” Why don’t they hire it if they are so busy? Additionally, their commitment to cleanliness during a pandemic is another lie. Our bathroom had hair and dental floss on the floor from the previous guests.

    Individual ratings:

    Cleanliness

    Cleanliness-2

    Rooms

    Rooms-3

    Service

    Service-1

    OUTRIGGER IS THE BEST!

    Reviewed by 2bfunE(Honolulu, Hawaii) on Jul 08, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My husband and I are moving to Honolulu due to his job and recently tried to stay at the Kahala Resort. They refused to book us even with a waiver from the AT due to being Essential. We went straight to the Outrigger where Cecilia Derramas promptly welcomed us, made the appropriate call to verify our letter of circumstance, and assured us by her kind, caring, professional manner that it was going to be okay now. WHEW! And it WAS! Clean, large rooms with great views awaited us. Duke's Grill downstairs was perfect with back porch seating..either open or covered and with wonderful live music. Food great, people friendly, and the pool was fine. Catamarans park outside to offer $50 snorkle sail trips (with free drinks and music) up the cove. LOTS of turtles to be seen. Bottom line: Save yourself some time and just book here. Its ALL good... and for a lot less money than most this caliber! ALOHA all over this staff!

    Great service!

    Reviewed by donnay707() on Jul 01, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Hotel fronts a perfect surf and body boarding spot. Ocean views are wonderful! The service received from Cecilia at the Front Desk started the vacation on the perfect note. She is a standout. Line for Dukes was long but the host stayed calm and smiling! Like the overall cleanness of the Resort but the pool water seemed dirty but I guess that's what happens when you have kids in it all day. Only feedback we have is that the walkway from the pool to the beach area really should be cleared out, there were tents lined up so it was hard to walk through. Other than that a great staycation! Aloha

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Good staycation with the family and friends

    Reviewed by KHamakua808() on Jun 28, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Couldnt have asked for better vacation! Stayed along with a few coworkers and their Ohana! For the price, the view, the amenities it coule not be beat. The staff from valet all the way back to valet was friendly, helpful and genuine. Mahalo for taking care of the Local people.

    Best Staycations Ever

    Reviewed by U6900ZMaliciad() on May 26, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Outrigger has been by far the best hotel we have stayed at. The staff are very welcoming and the hotel itself is very accommodating. My daughter is always wanting to come back, and that in itself, is why we always come back. Thank you for such great customer service and aloha spirit.

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5