Luna Palace
What to expect (based on 1314 reviews):
Cleanliness
Location
Rooms
Service
Value
5 most recent TripAdvisor reviews:
Birthday Celebration
Reviewed by J8928TZmelissaa(Arlington, Texas) on Dec 11, 2020
Love the service, super great! Breakfast is really good, served fresh every morning. Room are very clean. Poolside is clean with a great DJ and drinks! Plenty activities for kids and adults. Highly recommend it.
Things have changed
Reviewed by Diane G(Pitt Meadows, Canada) on Mar 24, 2020
We have stayed at the Luna often. The convenient location, the gorgeous beach, are all reasons we love this hotel. But something has changed. We have always been upgraded because of our consistent stays. Not this time. The room had a beautiful ocean from view on the 7th floor. Our balcony was very small, only room for 2 persons. It did not have a table. The bathroom was dark and in need of renovating. The door knob was broken. One of the lights were burned out. The dishes were dirty. Obviously put away without washing. No complaint about our sweet maid. The pool was bathtub warm so we did not use it for fear of bacteria. Many units were empty and of course understandably because of the virus scare. However, if the Luna cares about keeping its clientel they have to put some effort in.
Best location and value for your Money,!!!
Reviewed by Penny1492(Woodinville, Washington) on Mar 10, 2020
Thank this was our 4th year staying at Luna Palace! Thoroughly enjoy the location! It couldn’t’t be more perfect! The service from the wait staff as well as the food, is excellent! They are very efficient and friendly! The food at the Eclipse restaurant is great! Wether breakfast, lunch, or dinner....it is great! You can choose to relax under a Palipa on the beach, or simply lounge by the pool! Rooms are equipped with a full size refrigerator, 2 burner stove, microwave, and coffee pot. China and cooking utensils are provided! Each roo gives a western facing view of the ocean, beach, and pool! Pool provides a small, shallow area for small children to play under parental supervision!,,
No complaints
Reviewed by thebeana(Kelowna, BC) on Feb 23, 2020
What I liked about the place is that is was small enough to enjoy all the amenities. Can't beat the location and all of the staff I encountered were very pleasant. My entire family went (6 different families) and it was perfect to hang and mingle. Some were on the beach, some by the pool. A couple rooms had tired and worn out furniture but not the end of the world. Would definitely stay here again.
Beautiful Place
Reviewed by Navigate406781(Castlegar, Canada) on Feb 15, 2020
For an older building it is well kept, clean and the pool and gardens are beautiful! The beach was great and hotel is in a good location. Found all the staff excellent. Mostly middle age to seniors staying there, so probly boring for young adults. Gorgeous views from your room.
Individual ratings:
Cleanliness
Location
Service
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