Grand Park Royal Puerto Vallarta

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 1525 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Another trashy experience from Royal Holiday

    Reviewed by ValloneRJ(Mexico City, Mexico) on Oct 15, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    One of the worst places I've ever been during my time terrible choice of being an associate of Royal Holiday. Room was smelling like mofo and had problems in the plumbing, I asked to change and the answer was that nothing could be done since the hotel was fully booked. The majority of the hotel was under civil works, what was not told when I did the reservation, as a consequence of that, lots of dust and noise. Quality of the drinks for the all inclusive were really poor, all drinks prepared with low quality liquors. Last and more disgusting: the hotel beach has a waste pipe, so that you really feel like you don't want to enter the water. Summary: STAY AWAY FROM THIS HOTEL

    Individual ratings:

    Cleanliness

    Cleanliness-2

    Service

    Service-3

    A week at Grand Park Royal Puerto Vallarta

    Reviewed by ParisSkipper(Columbia, South Carolina) on Oct 15, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a wonderful time--small resort that has been updated extensively.Service staff so friendly and helpful--esp. the restaurant staff--especially Rodrigo, Gerardo and Filiberto. Rooms were very spacious and clean. Quiet location away from the downtown area.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Awesome views and great service by personnel

    Reviewed by Nogalesnobles(Reno, Nevada) on Oct 14, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I stayed at this hotel for the first time and had a great time. The buffet was very good, but the specialty restaurants were great. The Pescador sea food was fresh and tasty. The Italian restaurant was full of choices and also very good. The ground were immaculate because the workers were always attending to them. I have to give kudos to Elizabeth in the pool area. Talk about an employee who never stops working and always with a smile on her face. She kept the pool area as dry as anyone could keep it. And when there was no one available to hand out towels, she would not hesitate to run and give those who were standing by their towels. It’s workers like her who make businesses run efficiently. Thanks Elizabeth...your the best!! The views from the rooms and grounds were amazing.

    Park Royal Grand PV

    Reviewed by 230ithomas() on Oct 08, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Nice resort and staff. Private beach but limited dining options on property and none near the resort. Israel at the front desk was amazing in providing exceptional service and information. On the accommodation a, I reserved an Ambassador suite that turned out to be simply 2 separate hotel rooms, very disappointing.

    Puerto Vallarta 8.27-9.1.2019

    Reviewed by Sanayespy(Stockton, California) on Oct 07, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I never dreamed I'd be staying so close to the beach! The staff at GPR took exceptional care of us during our recent 6 day vacation. The resort is off the beaten path nestled among upscale resorts and the most beautiful views. Sunsets from our balcony were breathtaking. The private beach is well kept and conveniently close to the pool bar and fun activities for adults and children. Staff regularly spotted throughout our trip tending to the pool and beach area, as well as the bathrooms which was nice.The Sports bar was a blast for karaoke night and tasty drinks. Our DJ even got us to sing and was very sweet. She did an excellent job getting everyone engaged and played all our requests. Three restaurants and a buffet as well as room service and mini-bar (bottled water, beer, soda) provided options for every appetite. The cooks even prepared and served a lovely Rooster fish caught by big brother on a private fishing excursion earlier. 20 minutes by taxi to Old Town, and there's typically one or two waiting to take you. The food was okay, but GPR is fairly new and I'm hopeful they will broaden and fine tune their menus to perfection. My first visit to PV, and I'm definitely returning to Grand Park Royal! I recommend it.