- Club for kids from 12 to 16 years of age.
- Discotheque: in the ice cream parlor every Thursday.
- Beach soccer
- Beach volleyball
- Beach games
- Spanish classes.
- Horseshoe throwing
- Water volleyball
- Archery
- Ping Pong / Table tennis
- Water polo
- Basketball
- Pool tournament
- Tennis classes
Grand Riviera Princess All Suites and Spa Resort
Check availability
Beach sailing
Beach wedding
Exterior of rooms
Spa massage
Snack Riviera
Chef
Spa
Pool Bar
La Vaqueria
Beach
Theatre
Lobby
Las Olas
Plaza
Spa
Lounge
Buffet Restaurant Green
Restaurant
Pool
La Hacienda
Beach wedding
Cabanas
Mama Mia
Pool with hotel view
Snack Sunset
View from hotel
Lobby Bar
Pool
Chill Out
Pool
Beach sailing
Beach wedding
Exterior of rooms
Spa massage
Snack Riviera
Chef
Spa
Pool Bar
La Vaqueria
Beach
Theatre
Lobby
Las Olas
Plaza
Spa
Lounge
Buffet Restaurant Green
Restaurant
Pool
La Hacienda
Beach wedding
Cabanas
Mama Mia
Pool with hotel view
Snack Sunset
View from hotel
Lobby Bar
Pool
Chill Out
Pool
TripAdvisor rating from 11114 reviews
Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.
Overview
The Grand Riviera Princess in Riviera Maya has one of the best beachfront locations in the area, allowing guests a comfortable and unique way of enjoying the fine sand and clear waters. This spacious resort offers something for the entire family from its incredible beach to eight pools to extensive dining options and spacious accommodations. Guests staying at the Grand Riviera Princess have full access to the neighboring Grand Sunset Princess.
Guests staying at the Grand Riviera Princess have full access to the neighboring Grand Sunset Princess all facilities are shared between the two properties with the exception of the Platinum Club sections.
Guests now have the option to choose between non-smoking and smoking rooms when making your reservation please specify your preference.
Inclusions
- Daily activities
- Round-trip airport transfers
- Non-motorized water sports
- Fitness centre
- Shuttle throughout the property
- Mini club (ages 4-12) and Teen Club (ages 13-17)
- Nightly entertainment
- See included meal plans
- All taxes
Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.
Other fees
- $1.35 USD (plus tax) per room/per night
- Paid directly to the hotel
- Government of Quintana Roo environmental tax
Fees subject to change without notice at the discretion of the hotel, some restrictions may apply.
Rooms
All rooms include:
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Mini-bar stocked daily
- Phone
- Safe
- TV
- Complimentary toiletries
Select a room type:
Junior Suite includes:
Room includes:
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Ceiling fan
- Smoke-free
- Room service ($)
Junior Suite with double beds
Junior Suite with king bed
Junior Suite with double beds
Junior Suite with king bed
Deluxe Junior Suite includes:
Room includes:
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Ceiling fan
- Jetted tub
- Living room
- Smoke-free
- Room service ($)
Deluxe Junior Suite
Deluxe Junior Suite Swim-Out includes:
Room includes:
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Bathroom with tub and shower
- Ceiling fan
- Jetted tub
- Living room
- Smoke-free
- Room service ($)
- Direct access to pools
Deluxe Junior Suite Swim-Out - exterior
Deluxe Junior Suite Swim-Out
Deluxe Junior Suite Swim-Out - exterior
Deluxe Junior Suite Swim-Out
Platinum Suite includes:
Room includes:
- 1 king bed, or 2 double beds
- Minimum 1 adult, maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Ceiling fan
- Jetted tub
- Pillow menu
- Smoke-free
- 24 hour room service
- In-room, premium bar
Platinum Suite
Additional details:
Platinum Club Benefits include:
- DVD library available in Platinum Lounge
- Pillow menu located in Platinum Club Lounge
- Platinum Bracelet and Concierge Service with use of exclusive Platinum Club amenities and services
- Private pool with butler service (drinks only)
- International newspapers located in Platinum Club Lounge
- Nightly turn down service
- Use of bathrobes during entire stay, 2 pairs of slippers per room
- Free unlimited internet in the Platinum Club Lounge as well as free wireless internet in rooms
- Private check-in with cold towel on arrival and welcome drink
- Domestic, International & Premium brand drinks (aged liquors, wines and à la carte champagne not included)
- 1 special dinner
- 24 hour concierge service in the Platinum Club Lounge
- Exclusive continental breakfast area in the Platinum Club Lounge
- Hors d'oeuvres at Platinum Club Lounge
- Breakfast and lunch à la carte service in the buffet restaurants near the Platinum Club Lounge
- Reservations for à la carte restaurants can be made in the Platinum Club Lounge
- Gift in room upon arrival
- Discount on green fees at golf course (subject to availability)
- Discount on spa treatments (single service items only)
- Discount at the Water Sport Center (single service items)
- Reserved area on the beach with beverage butler service
- 1 water circuit at the spa (per person, per week) - (adults only 18+)
- 1 beach bag
- Special amenities in room
Laguna Villa Suite includes:
Room includes:
- 1 king bed
- Minimum 1 adult, maximum 2 adults
- Ceiling fan
- Jetted tub
- Pillow menu
- Smoke-free
- 24 hour room service
- Free 1 day Spa package (30 minute massage, facial, exfoliation of hands and feet) per person, per stay
Laguna Villa Suite
Additional details:
Platinum Club Benefits include:
- DVD library available in Platinum Lounge
- Pillow menu located in Platinum Club Lounge
- Platinum Bracelet and Concierge Service with use of exclusive Platinum Club amenities and services
- Private pool with butler service (drinks only)
- International newspapers located in Platinum Club Lounge
- Nightly turn down service
- Use of bathrobes during entire stay, 2 pairs of slippers per room
- Free unlimited internet in the Platinum Club Lounge as well as free wireless internet in rooms
- Private check-in with cold towel on arrival and welcome drink
- Domestic, International & Premium brand drinks (aged liquors, wines and à la carte champagne not included)
- 1 special dinner
- 24 hour concierge service in the Platinum Club Lounge
- Exclusive continental breakfast area in the Platinum Club Lounge
- Hors d'oeuvres at Platinum Club Lounge
- Breakfast and lunch à la carte service in the buffet restaurants near the Platinum Club Lounge
- Reservations for à la carte restaurants can be made in the Platinum Club Lounge
- Gift in room upon arrival
- Discount on green fees at golf course (subject to availability)
- Discount on spa treatments (single service items only)
- Discount at the Water Sport Center (single service items)
- Reserved area on the beach with beverage butler service
- 1 water circuit at the spa (per person, per week) - (adults only 18+)
- 1 beach bag
- Special amenities in room
Amenities & activities
Accessibility
- Elevators
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Activities for children and teens
- Child care services ($)
- Children’s pool
- Playground
- Waterpark ($)
- Pro Tennis classes with a professional instructor for children from 8 years of age ($)
Mini-Club
Mini-Club
During the day, outside area with games, house club and swimming pool
At night, entertainment for Children, Mini Disco, Mini Theater with marionette, mini cinema, room with videogames
Age range: 4 to 12
Teen Club
Age range: 12 to 16
Age ranges
- Children ages: 2 to 12
The age range below will determine the quantity of children during booking.
Bars and entertainment
| Type | Amenities | |
|---|---|---|
Relax |
|
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Fantasy Bar |
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Maya Bar |
|
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Ibiza |
|
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Lobby Bar Sunset |
|
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Lobby Bar Riviera |
|
|
Theatre Bar |
|
|
Poquito |
|
|
Punta Bete |
|
|
Chactemal |
|
|
Platinum Riviera Bar (exclusive to Platinum Room categories only) |
|
|
Platinum Sunset Bar (exclusive to Platinum Room categories only) |
|
|
Arieto |
|
|
Chill Out |
|
|
Disco |
|
|
24 hour Sport Bar |
|
Check-in and check-out times
Check-in time: 3 p.m.
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Lobby
- Room
Dining
| Type of restaurant | Type of cuisine | Open for | Additional information | |
|---|---|---|---|---|
Green |
|
|
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Naranja |
|
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La Vaqueria |
|
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Mama Mia |
|
|
|
|
La Hacienda |
|
|
|
|
La Fondue |
|
|
|
|
Las Olas (not available for Junior Suite room categories) |
|
|
|
|
Le Fleur (not available for Junior Suite room categories) |
|
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Miso |
|
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|
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Chill Out Beach Club ($) |
|
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|
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Facilities
- Rooms: 674
Health and wellness
- Fitness centre: On site
- Salon: On site ($)
- Spa: On site ($)
- Spa treatments: On site ($)
Location
Punta Bete, Km 296
77710 Playa del Carmen
Playa del Carmen, Mexico
52-984-877-3500
49 km from CUN
- Beach front
Meal and plan options
- 24 hour all-inclusive: Included
- All meals plus snacks
Pools and recreation
Pools
- Adult-only pools: 8
- Jetted pools: 1
- Kids' pools: 4
Water sports
- Dive shop: On site ($)
- Motorized watersports: On site ($)
- Non-motorized watersports: On site
- Scuba diving: On site
- Snorkeling: On site
- Watersports centre: On site ($)
Other sports
- Tennis courts: On site
Other activities
- Beach activities: On site
- Daily activities: On site
- Games room: On site
- Nightly entertainment: On site
Shops and services
- Business centre ($)
- Concierge
- Currency exchange
- Gift shop ($)
- Laundry services ($)
- Medical services available ($)
- Meeting facilities ($)
- Tour desk
- Wedding facilities ($)
- Please note WiFi signal strength varies throughout the resort
Legal, restrictions and terms and conditions
^Flight prices: terms and conditions
- Prices may not reflect real-time pricing or availability. Prices will be updated at least every two hours.
- Prices displayed above are subject to change and are not guaranteed until payment is made and accepted.
- Seasonal start and end dates apply and are indicated in the booking flow.
- Advertised prices, taxes and fees may fluctuate based on exchange rate.
- Seats at these fares are limited and may not be available on all flights.
- New bookings only.
- Non-refundable.
- Advance purchase required.
- Flights may not operate on certain days.
- All fares shown are one-way.
*Vacation package prices: terms and conditions
- Limited quantities available at prices listed.
- Package prices may not reflect real-time pricing or availability.
- Pricing on this page is based on previous data collection (cache). Although we strive to be as accurate as possible, up-to-date pricing and inventory will be provided upon your selection of a vacation package.
- Round-trip from select cities. Other departure cities and dates available, and prices to be as may be higher.
- Price is per guest, based on double adult occupancy unless otherwise specified.
- Taxes for U.S., Mexico and Caribbean destinations can fluctuate based on exchange rate.
- Transfers not included unless otherwise specified.
- Advance booking required.
- Non-refundable and non-transferable.
- Offers limited and subject to availability.
- New bookings only.
- Not valid on group bookings.
- Fuel surcharge between $44 - $90 round-trip still applies to Air MilesTM redemption bookings.
- Other restrictions may apply.
- Quebec licensee.
- OPC fees are charged at a rate of $1.00 per $1000.
- Mailing address: 6085 Midfield Road, Toronto ON L5P 1A2. TICO registration number: 50018683.
- Advertised destinations change frequently. Although efforts are made to represent the general region being advertised, the images shown are for illustration purposes only and may not accurately reflect the product being advertised.
- Special offers highlighted on the dynamic package pricing may not be available on advertised departure dates. Special offers may include additional savings, resort credits, kids stay free and more. These offers will have their own travel terms, please visit WestJet Vacations offers page for additional offer details.