Ocean Riviera Paradise

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 10039 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Vacay

    Reviewed by mykennac() on Feb 23, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Sam is the best at the el balero. Amazing service, pools, food and entertainment. Very clean and friendly workers. Every night there is something different to do and you’re never bored. I will be coming back again

    My amazing vaycay

    Reviewed by andreadZ9655HV() on Feb 23, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    So I met this guy so cute bytheway he’s name was Adam but I like to call him Sampapi so the hotel was great amazing, fabulous the food was great would recommend 10/10... Canada is so cold compared to this place

    Amazing resort!

    Reviewed by trashedbunny(ocean city) on Feb 23, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Arrived home last night from this awesome resort ! The place was full the week we were there but since it is so big, it didn't seem crowded! Easy check in, nice clean room(comfy bed!) in the privilege building. Our butler was not on the ball but we survived without him! All the workers had a friendly smile! All of the restaurants that we dined at had good food! A few were a bit slow in service but the food was worth it. The shows at night were really good. I am not one for the shows usually but these were really amazing! I would definitely come back here.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Outstanding Entertainment

    Reviewed by atreasure123(Sherwood Park, Canada) on Feb 23, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    There are lots of drawers, hanging space and shelving for all your belongings! The room was clean although the sink had lots of mildew. Our AC and the dehumidifier worked well. Great WIFI they have a good selection of quality liquors! A la carte restaurants were AMAZING! We ate at all but Mexican. My 13 year old is gluten free, and there were always a few good choices for her. She was even able to get delicious gluten free pasta and pizza but only at the buffet upon request from the chef or manager. The teppanyaki restaurant was amazing! You have to make a reservation on a machine located outside of the buffet. The machine opens at 9:00 but lines up at 8:30 to get the dinner time you prefer. Also, the Japanese restaurants are closed a couple nights a week. Angelo was our chef and made our experience unforgettable! He even prepared the food with gluten free soy sauce at the table so our daughter felt totally included. The BEST part of the resort is the nightly entertainment. These shows are phenomenal, and more like broadway musicals. The choreography, dancing and energy these performers bring 5 nights a week is amazing. The shows are well rehearsed; the sets and costumes are amazing! never a dull moment! The best seats in the house are in the first few rows of the theatre. The whole crew is wonderful but Cristian, Salvador, Xelha, and Raul...... we love you!! Thank you for all your hard work and commitment to the shows and your characters! Amazing resort. Tip staff generously

    Great family friendly, Smaller-Sized resort

    Reviewed by lyricreviews(Coquitlam, Canada) on Feb 23, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Been to Mexico many times and this resort was one of the smaller sized ones. Honestly that's what makes it so great. It's not too big. Many places are just TOO big. With 1 main path to the beech and a trolly or walking option and only a few restraunts it's perfect for families. Not very big on the partying, it does have a bar / dance floor open till 2am but nightlife is not a big thing here so don't expect it. Located very close to Playa Del Carmen and they have many great pool activies. As always, for Mexico, resort food is definitely not the best you've ever had but it is better than other resorts I've been to.