Crown Paradise Club Cancun

4.0 star rating

Quality accommodation with a variety of facilities and services.

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    What to expect (based on 13873 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Impressed!!

    Reviewed by IzaCvz() on Mar 03, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Soon as we got to the resort we were greeted by Jesus with drinks and great vibes! He took us to our room with our bags and explained EVERYTHING along the way! So far I definitely recommend this resort! The service is exceptional!

    Good Experience!

    Reviewed by andreazamora13(Chicago, Illinois) on Mar 03, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    I recommend everything but the food. The reservations were full. Make sure you call ahead before getting in. The buffet food was a little bland but thats all we had when we couldn’t go to the restaurants. The service was exceptional!!! All the servers were great! And so was the bellboy Jesus! Very professional and helpful! Thank you!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-3

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-5

    Review of Crown Paradise Club Cancun

    Reviewed by anton210210(Santa Clara, California) on Mar 02, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Our family really enjoyed to staying in the hotel. There are a lot of entertainment for kids. Ocean was great, warm water and nice sandy beach. Everything was great, personal was very friendly. Bar tender in adult's pool make excellent coctails.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Jesus bellboy Hector Hellboy Hector waiter Leon bartender Tonny bartender Josephina waitress Maria housekeeping

    Reviewed by R1732MDmatth() on Feb 27, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had the best time and were well cared for the whole time. Our drinks never went dry our food was delicious and the rooms were always clean. Thank you for a wonderful time. We hope to see you again soon.

    Second time there was worse

    Reviewed by elshocker(Gypsum, Colorado) on Feb 27, 2021

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    The first time over there all staff was amazing we had some restaurants and slides closed but that’s understandable. The second time around I didn’t appreciate the front desk Not accommodating for our group size we were 14 and only got 10 towel cards One on the front desk told me I could go to town and buy the extra SMH. The bellboys should only help you with your luggage not with year vehicle rental and adventure park purchases Especially when they left after you told him how much you spent on them. I would like to know why some of the restaurants and slides were closed did not get an answer. I tried nearly every day early in the morning in in the afternoon to get reservations on one of the on-site restaurants even breaking up my group but we struck out every single time.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-3

    Value

    Value-3