Secrets Papagayo Costa Rica

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 2973 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Anniversary Trip

    Reviewed by AM0131(Jersey Shore, New Jersey) on Mar 18, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    My husband and I traveled to Costa Rica at the end of February through the beginning of March. We truly enjoyed our trip and got accustomed to the layout of the resort pretty quickly. We found the shortest way to get from the quiet pool/spa side to the activity pool/restaurants side of the resort was either by the shuttle vans or by walking down the beach. I was happy to do this in the mornings when walking to Aqua or the Seaside Grill (for the preferred members). The sand on the beach was soft and there would be folks selling excursions or souvenirs on the beach (usually arriving between 9-10am). These people were not pushy and we would just say no thank you and keep walking. At Aqua we enjoyed the eggs benedict, banana pancakes, fruit plate, and eggs rancheros. At Seaside we enjoyed the breakfast burrito and french toast. The best meal we had during our trip was at Portofino- they have specials every night that aren't on the menu that are just amazing. I had some great swordfish in a white sauce, as well as a Cost Rican Beef Tenderloin that just melted in your mouth. At Himitsu, we enjoyed the hibachi dinner, and I loved the shrimp and steak teriyaki along with the pork dumplings as appetizers. Seaside Grill was also excellent, we enjoyed the mahi with the chimichurri sauce that was a perfect pair! Each night we said no to the wine list and just enjoyed glasses of the house wine which was fine for my taste. Lastly, the CoCo Cafe had such an amazing staff and always fresh cookies and treats. Thank you, Maria for always making us feel welcome! Byron and Christopher were great bartenders at the Preferred Lounge and we were thankful for the fun cocktails they made us with their impressive skills! The activity team offered enough to keep us occupied and we did both the morning and sunset hikes- these are a bit steep but worth the view! Thank you Brenda! We also took Spanish class in the pool and did a lot of fun crazy games. Shout out to Jose and William in the pool bar- you guys are great and kept us happy all week long! We did not get sick and were away from any of the construction going on so none of this affected our trip. The resort staff did an excellent job keeping the bathrooms by the pools so clean! Thank you, thank you!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-4

    Land cruiser

    Reviewed by WilliamM484(Antwerp, Belgium) on Mar 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    What a place. It offers cruise ship luxury and convenience with better accommodation and no sea sickness Being self contained allows you to fully relax quickly and completely. After a few days the hustle and bustle of everyday life is left behind The food the rooms the booze are all first rate but the view is never endlingly spectacular They get hardest part of the hospitality business right the staff. The people all anticipate your needs have name recognition and are simply charming They are the highlight of the property Go you will love it

    Sales Awards trip in Costa Rica

    Reviewed by davidwladue(Clayton, North Carolina) on Mar 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Enjoying an excellent stay at Secret’s Papagayo while hosting our top sales and Sales Management performers from North America. We enjoyed a very friendly staff providing great customer service....especially Julio! Very good to really great food depending on the restaurant you choose. Really enjoyed breakfast at Aqua near the spa and fitness facility. Fitness room is OK, better than nothing. Spa was excellent. Just what was needed to relax stressed muscles. Felt way better after. The resort is located on the Pacific Ocean in a very rural part of Costa Rica.

    Perfect Honeymoon!

    Reviewed by TravellerKims(Oakville, Canada) on Mar 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This resort was perfect for our honeymoon! Before I start, I would like to let you know that we were there in January, 2016. Yes, it's been a long time since we visited this place. I've just decided to write reviews on Tripadvisor and I def should start from this one. It was so great and hopefully it's the same now. It's surrounded by beautiful natures and everywhere was super clean The room is modern, simple but very elegantly decorated All the restaurants were serving very fresh and delicious food (even the buffet!!!) Drinks were pretty good Services from the staff were super nice The only thing we didn't like about the resort was the beach area as the sand is dark because of ash from volcanoes...but it wasn't too too bad Overall, we had a wonderful time and would like to go back to Secrets Papagayo in the future!!!

    Individual ratings:

    Location

    Location-4

    Service

    Service-5

    Lovely location

    Reviewed by Janet J() on Mar 15, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We travelled to Secrets end of February. 2019; The hotel is set in an amazing place with outstanding views of Papagayo bay, the wildlife on site were incredible including howler monkeys, Capuchin monkeys, armadillos, raccoons, tapirs, iguanas, skunks and local cats. Our room was clean and pleasant with wonderful views. We enjoyed our daily breakfast at the Aqua restaurant, and many wonderful dinners. The service was fabulous and enthusiastic, the team we would like to praise - Hannia, Elena, Jose, Carmen, Maria, and the restaurant manager Ligio, and Raquel all went above and beyond to ensure we had a great time. Not forgetting the bar staff. We went on several trips including the sunset yacht trip arranged by Frank the tank, as well as the rain-forest and waterfall trip. The only issue we had with Secrets Hotel was there were almost daily corporate events which restricted access to certain restaurants/pools. Therefore, although when booking this hotel we expected to have a daily choice of 5 restaurants this was clearly not the case. Nonetheless, this was a most enjoyable and relaxing break, thank you Secrets

    Individual ratings:

    Rooms

    Rooms-4

    Service

    Service-4

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