The Fairmont Royal York

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 5042 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Excellent customer service and room

    Reviewed by Debra C(Calgary, Canada) on Apr 22, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Excellent customer service and room. Bryan made check in fast and easy. Excellent detail. The room was large, clean and inviting. Breakfast was delicious and the staff was very attentive and on top of their game. Enjoyed our stay

    Royal York

    Reviewed by 799larar(Winnipeg) on Apr 22, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Trans friendly and beautiful-- A bit confusing due to renos but always a great safe lovely place to stay in the heart of Toronto! The staff are great. 24 hour room service. Good food. Bit pricey but overall a jewel in the Fairmont crown!

    Shopping and Theatre

    Reviewed by barryhU9174KN() on Apr 22, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great experience, handy to train station and walking distance to many shops and attractions! Discovered the PATH! Staff was very attentive! The Fairmont is very central to many restaurants and attractions in the downtown area. The staff was very helpful in making our stay enjoyable, and would recommend anyone travelling, by train especially, to book your stay at this hotel! For an older hotel, it has kept its reputation, and has done a wonderful job in updating all the rooms and services!

    Wonderful Hotel

    Reviewed by BrightonSeagullfan(Brighton) on Apr 22, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We stayed for 2 nights as a family of four over the Easter Weekend. We had a great stay. Pros Great location - opposite from Union station and quick link via UP express train to the airport. 10-15 mins walk from Eaton Centre. About 5 mins from St. Lawrence market and the waterfront. Close to all the sports venues. Renovated rooms (although a little small) were very nicely equipped. We had no issue with noise. Beds were very comfortable. Good for bad backs! Good selection of TV on a modern screen. Great breakfast at Piper’s pub Nice selection of beer in the bar and reasonably priced too ($8 a pint) Staff were friendly and accommodating throughout. They made a real effort. Cons (and I’m being picky really) Lifts took ages and we had to walk on a couple of occasions up to (and from) the 8th floor. Not easy to get bags in and out the hotel while the lobby was being renovated. Only access is via steps. Hot water for shower was luke warm on our first night. Trainee on check in was clearly inexperienced (but friendly) and there was no hotel services guide in the room so we didn’t know what time check out was or the timings for breakfast. Overall we had a great stay (despite a lot of rain!). Can’t think of a better hotel in Toronto to stay in and we have stayed in a few over the years. Will definitely stay again and can’t wait to see the new lobby. Would highly recommend.

    Fun!

    Reviewed by R R(Toronto, Canada) on Apr 21, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The Royal York is a classic historical building with all the modern convenience--really fun spot for a city break! It's a little pricier than your average hotel but so lovely it's absolutely worth it, and actually a lot cheaper than other "luxury" accommodations. We booked a king room and were told we got an "upgraded" king room, but I don't totally understand upgraded from/to what. Anyway, it was a lovely room, spacious for downtown Toronto and well laid out, comfortable bed and good wifi, nice tv, nice bathroom. Was disappointed no bathtub, but oh well! The hotel is absolutely enormous and some of the shared resources don't seem really enough for everyone--the elevators are slow to come and sometimes didn't seem to work properly. Once we just took the stairs and another time got stranded in the pool area and couldn't take the stairs because I was in flip-flops! We had to go up to another floor and then take a different elevator back down--it took about 15 minutes! The pool is teeny, and absolutely bonkers with kids most of the day. The area surrounding the pool doesn't have many spots to sit comfortably so most parents can't easily keep an eye on the kids either unless they go right in the pool. I got clobbered with a flutter board by someone's little dude and then gave up! These are minor concerns. The staff is absolutely wonderful and everyone we spoke to was a delight and very eager to help with anything at all! We had a drink in the Library Bar, which is charming and had breakfast in the room as well--both very very pricy, but definitely the sort of luxury perfect attention to detail you would want for the price. Worth it for a once a year vacation sort of treat!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-5

    Value

    Value-4

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