Grand Palladium Lady Hamilton Resort & Spa

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 8070 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    It is what you make of it...had a good time.

    Reviewed by 85dalej(Connecticut) on Oct 17, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    My wife and I, along with our 6 month old enjoyed our experience at GP. I was a little nervous at first about staying here, due to the mixed reviews (not to mention that so many of the positive reviews were specifically related to workout programs/classes and not hotel experience). Check-in was simple and quick enough. We arrived around 12noon and our room wasn’t going to be ready until 3. We hung out at the sports bar and walked around the premises a little before ultimately deciding to take an offer to upgrade to an oceanview room, which was ready for check-in immediately. The room was very nice, great view (2 balconies) and spacious. We stayed in building 33. The overall experience was good (not great). We are simple, easy going people and don’t require much. Room service was consistent and provided any needs upon request. Mini bar attendant was very good with providing us with extra water upon request as well. Entertainment team was engaging and there were nightly shows. These shows started daily at 9:30, which I thought was too late to be starting nighttime entertainment show. We were unable to attend any of the shows as we had an infant who would be getting to bed around 9:30 or earlier. You will encounter many employees in passing, most of whom are very friendly. We spend most of our time at the mini club (kids club), where they have a small pool that is perfect for infants. The workers here were very friendly and welcoming. Most of our beach time was spent at sunset cove and las brisas beach. Both were very nice with calm waters and never seemed crowded. Our biggest complaint would be the food. There was not enough authentic Jamaican food at the main buffets. Even the Jamaican restaurant did not have all the expected local dishes. This was very disappointing for someone visiting Jamaica and expecting to experience all the local cuisine - I did not even have the opportunity to have beef patty cocoa bread and had to go off site to get this. During our stay we ate at the main buffet and jerk hurt everyday and also visit Miss Lou’s (coffee and desserts) as well as the Jamaican restaurant Xaymaica (twice), the seafood restaurant (Poseidon) and the Japanese restaurant (Sumptuori). Breakfast was most enjoyable for us. I would like to especially recognize Priscilla Thompson - she was very friendly and welcoming, professional and always engaged with us when she saw us. Kanute at the Jamaican restaurant and Rayon at the Japanese restaurant also provided great service. Thank you all! Overall we made the most of our vacation and enjoyed our stay. The hotel is large, beautiful grounds, never felt too crowded and service was good to great (depending on who you encountered). We would not return to this hotel however simply because of inconsistency in service and the food was not the quality I expect, which took the value out of ‘all inclusive’.

    Family holiday

    Reviewed by DENIS G(Hartley, United Kingdom) on Oct 17, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    We visited hotel as a family group with ages from 8 to 77 Our visit was based on our impressions after watching U tube The hotel is very large and spread out in 3/4 storey blocks the rooms are spacious but our room had a damp odour if we had travelled on our own my wife and I would probably have requested a change of room but as we had 4 rooms in one of the blocks we decided we would like to stay close to our family The speciality restaurants are very difficult to get into with long waiting time and the service was slow The main bar was the Infinity bar the service was again very poor the waitresses were generally having conversations amongst themselves at the bar If you ordered drinks at the bar they would bring them over but they didn’t walk around the tables asking whether you wished to order The hotel appeared to specialise in weddings and restaurants and bars were closed to facilitate the wedding parties The pool swim up bar was very busy and only had a single barman several times we gave up waiting and went for a drink elsewhere The main buffet restaurant also had poor service and the choices were not varied sufficiently Generally very disappointed and not 5 star service

    Aqua spin with Jovanne at the pool

    Reviewed by Key K() on Oct 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    It was my first work out here and I really hate working out. I enjoyed it. It was fun and was intense enough that I felt it, but not so terrible that I couldn't walk afterwards. The instructor was intense, but fun. It was truly a good experience. I will do it again before I leave. It also doesn't hurt that the instructor is super cute. I love that he was professional but personable enough that no one felt left out. I recommend this experience for even the laziest of vacationers.

    Jovanne water aerobics class

    Reviewed by naquitas2019() on Oct 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Had a great time and Jovanne and tyrece from entertainment was very energetic and very friendly. The class was very helpful in getting some cardio in on my vacation. Me and my group had a great time..

    Fun times at the pool!

    Reviewed by Ebony L() on Oct 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Jovanne, Tyre and tia did an excellent job with out class. We had a great time and it didn’t even feel like we were working out. 5/5 any day! it was so much fun! When we come back, we will def do it again. No to the drinks !! Lol