Paradisus Varadero

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 6852 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Back to Paradise again

    Reviewed by HeatherMamaDos(Oxford) on Dec 02, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had to spend the first 5 nights of our holiday at a nearby “sister” hotel until the Paradisus re-opened on 15th November. The new management team had organised a cocktail dinner for guests that evening to celebrate the hotel’s birthday. The food looked delicious but I was unable to eat it due to a stomach disorder contracted at the previous hotel. Managers introduced themselves then and throughout our stay the interacted with guests. At that time the only section of the hotel open was the Reserve. We were allocated a well-equipped suite – sheer luxury. Royal Service re-opened a few days later. Renovations to the original part of the hotel are due to be completed by 15th December with new swimming pools, lobby and snack bar. Photographs of the changes look impressive. Having stayed at this hotel 25 times it was good, over the period of our stay, to see familiar staff returning, some having been out of work since May. At the time of our departure only 2 a la carte restaurants were open – Bana, offering different menus each night and the Bella Mar. Melt-in -the mouth fillet steaks in both. Don’t miss lunch at the Reserve snack bar. Delicious pizzas etc cooked to order and served by very friendly staff. Many thanks to all the staff for making our stay special including the efficient doctor and nurse at the hotel who treated my illness. We wish the Management every success in making the Paradisus Varadero the number 1 hotel in the resort with the very best stretch of palm tree-lined beach. Wishing them and their first- class staff a very merry Christmas and a happy New Year. See you in May 2020. A TIP FOR ALL TRAVELLING BACK VIA HAVANA AIRPORT. Cuban currency (CUC) is no longer accepted in the departures lounge. Ensure that you have used all your CUCs before reaching the airport. The queues to change money there are very long! There are rumours that Cuba will cease using CUCs in the future. Take single US dollar bills with you as these are widely accepted and are useful as tips.

    Individual ratings:

    Service

    Service-5

    Value

    Value-5

    Great hotel

    Reviewed by VrKristof() on Dec 02, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Nice and clean rooms. The staff was very friendly. Great food! Everything you need for a great vacation! A hotel with the right values whom are important for the guests! Hope we can come back soon!thanks

    We got married here!

    Reviewed by 550amandan(Edmonton, Canada) on Nov 27, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    This resort would’ve been amazing to be at, if the renovations weren’t going on. They say Reno’s will be done dec 15... but they weren’t even close. Wait till Reno’s are done. They have one restaurant open only out of 6... they don’t tell you this till you go. Jose, Frank, Yudel and Dri were amazing. Highly recommend the staff. But wait till Reno’s are done for sure.

    WE WILL BE BACK SOON!

    Reviewed by AlvinMC2019() on Nov 25, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I have nothing bad to say about our nine days at this Resort I have been out of country every year for 5 years now and this has been the ABSOLUTE BEST place we have been too. The wait staff was amazing (polite, professional, and genuine) in every interaction with them. We never had an empty glass or empty stomach, that is for sure! And the food was good! Special thanks to our house keeping staff (Auroa) and our Butler. WE WILL BE BACK SOON!

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    A great spot in transition

    Reviewed by Mark J(Oshawa, Canada) on Nov 25, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The Paradisus Family Concierge package was a great value for money. Our concierge Osmany was excellent. Organized meals, golf, excursions. He is a real asset to the organization. The new GM is very hands on and working to make the place excellent. Food was surprisingly good. Presentation and quality were quite fine. Bartenders and waitstaff were very hardworking Great value for money

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5