Hyatt Place Waikiki Beach

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 4309 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Great Staff, Comfortable Hotel

    Reviewed by tlahuele(Henderson, Nevada) on Oct 19, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We stayed here for five days and enjoyed it. Our room was average size. The bed was comfortable and the ocean view was reasonably good. The hotel's wifi is fairly speedy. It has a fitness and laundry rooms. The buffet breakfast was above average quality, with seating outdoors, on a large patio in between the two hotel towers. One basic rule exists: do not leave food unattended! Pidgeons and smaller birds will attack it immediately. They are in abundance and are aggressive. This is not unusual for outdoor eating in Waikiki. The hotel's location is at the southeast end of Waikiki, not far from the Duke Kahanamoku statue. That means if you want to go to the trendy Waikiki stores, you have a bit of a walk. The beach is only two short blocks away. Our room had some issues, mainly the mini-fridge was freezing everything and could not be adjusted. Two maintenance men advised us that it could not be fixed, nor was a replacement available. The next day, we received a call from a manager, Bryan, apologizing for the inconvenience, advising us that a replacement mini-fridge was ready to be installed, and were there any other issues he could solve? He also offered to replace anything damaged by being frozen. This level of customer focus is too rare. It filters down to other employees. We noticed all the staff were friendly and responsive. Lisa and Nick gave us expert guidance on a variety of questions including restaurants. We would stay here again.

    Individual ratings:

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-5

    Staff was amazing!

    Reviewed by toboy72(Barrie) on Oct 18, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Room was neat carpet dirty, air conditioner needed cleaning and service. Free breakfast was very good and very clean. On site laundry needs work. Staff was absolutely amazing very friendly. Cookies were very good.

    Individual ratings:

    Cleanliness

    Cleanliness-2

    Location

    Location-4

    Rooms

    Rooms-3

    Service

    Service-5

    Value

    Value-3

    Great location and value

    Reviewed by jamescaje(Centennial, Colorado) on Oct 17, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    This hotel is only one to two blocks from the beach. Lots and lots of restaurants and shopping to walk to. There are two towers to this hotel. The one with three elevators is 14 stories tall, the one with two elevators is 20 stories tall - and those elevators are very, very slow. It was the only complaint I heard from other guests there, and I heard it a few times daily. The breakfast was good - hot breakfast with other items like cereal and pastries too. The rooms are small (if you are sharing with kid(s) get the suite!). But that is how it is here. Great value, very clean, polite staff, ac in rooms.

    budget-friendly and reliable place to stay

    Reviewed by katrinatorrijos(San Jose, California) on Oct 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I booked this hotel because it was within my budget. It wasn't anything extravagant, but it was comfortable, quiet, still within walking distance to most places in Waikiki. Since the hotel was at the end of the strip, there wasn't too much traffic and tons of beach space. They offer shuttles to a ton of excursions and tours and is right next to an ABC store for convenience.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-4

    Rooms

    Rooms-5

    Service

    Service-4

    Value

    Value-5

    Beautiful hotel with super friendly staff!

    Reviewed by petecS2927XO() on Oct 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Perfect location, close to everything in Waikiki. Beautiful diamond head and waikiki beach views. Staff were amazing! Very friendly and always exceptionally helpful! Great place! Will definitely stay again!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5