Las Brisas Ixtapa

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 4132 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Excellent

    Reviewed by charliereal(Chula Vista, California) on Nov 11, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I had an excellent vacation time, relaxing at the room balcony with ocean view, the beach and pool side was wonderful. The hotel overall is stunning in every way. I will definitely come back very soon.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    excelente estancia

    Reviewed by Steve L() on Oct 31, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We have always enjoyed this hotel, constantly upgrading our stay. This time the suite served well for not having to get into crowds at the pools, etc. There are always a few glitches in service, but no major problems.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-4

    Value

    Value-5

    Unforgettable Vacation!

    Reviewed by yorklandon_(Los Angeles, California) on Aug 04, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    My stay at this beautiful resort was far beyond my expectations and fared much better than most reviews I had read. Facilities were clean and gorgeous, Landscape, surroundings and beach were absolutely stunning. Staff was always friendly and attentive. I could go on & on but lets just leave it to say that I was beyond pleased and impressed with the entire adventure. Special thanks to Lenin, the General Manager, Monica, The reservations manager, and to Victoria, with Housekeeping. Everyone went above and beyond to ensure our stay was a wonderful experience Thank you, Las Brisas!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    So sorry for the bad service

    Reviewed by Ronald A(Queretaro City, Mexico) on Jul 18, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Sad that this beautiful hotel gives such a bad service. I asked for a Junior Suite and the jacuzzi did not work ... asked to get fixed, had to wait long, had to have dinner at the last hour, had to return to the room to wait for maintenance that, do to the pandemia (one understands) came in almost 10PM... he could not fix it, since it needed a new motor. At reception they could not give us a new suite until the next day, and this did not happened until noon, having to call and go to the reception a few times. I advised that they should not charge me one day for this room category... charge a regular room. At the moment they all understood until the time for checkout, the manager, Mr. William Cervera, “would not approve this, they could give us a discount for the next visit” ...Of course there will not be next-visit even if I have been a client of them for many years. Shame, because little things matters. Sorry #lasbrisas #lasbrisasixtapa @lasbrisas @lasbrisasixtapa

    Individual ratings:

    Rooms

    Rooms-3

    Service

    Service-1

    Value

    Value-3

    FABULOSO X26!

    Reviewed by R9595FLrichards(Minneapolis, Minnesota) on Jun 17, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Now been here 26 years for Christmas with out extended family (several rooms) Everything wonderful. The Best people working there (many of them the same ones for all these years!!) Great service, great food! unbelievable beach, weather ! It's Mexico, not the USA! Service slightly different scale but in 26 year only rained part of one day always been in the 80s! BIG BANG FOR YOUR BUCK! TOWNS (ZIUA. and Ixtapa, safe for walking with family, never an incident. Great shopping, Great restaurants! WILL KEEP GOING BACK!!

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5