TripAdvisor Traveler Rating

The staff makes you feel so very welcome. Carlos Ortiz remembered us from last year and went above and beyond when helping us out. The food was delicious and the accommodations were comfortable and clean. My fave vacation place of all time.

Pueblo Bonito was absolutely perfect! And the staff was SO helpful and kind. I worked with Yibran Flores for two years to plan a trip for the eclipse for 70 people— and it went off without a hitch! They reserved space for our big group dinner, helped us plan an afternoon DJ pool party, and every room was clean and cozy, and came with a gorgeous view. Though the hotel was fully booked, there were always plenty of available beach chairs! From the grilled shrimp to the bottomless mezcalitas to those spectacular sunsets... Thank you Pueblo Bonito and all the good people who work there! We have a new favorite home in Mazatlan !

Went to this Pueblo Bonito location for the eclipse + a little extra R&R. Our room faced onto the smaller pool (south part of the resort) and that was absolutely the place to be. Joel is one of the bartenders/waiters that makes the rounds at this pool, and he will make your entire vacation perfect in every way. I am completely serious, find Joel and make sure you're in his section. Attentive, predicted when you'd be ready for your next drink, remembers your drink of choice, en pointe suggesting food when you should definitely eat something to offset the booze. I would frankly go anywhere Joel is working, no question. 10 stars for Joel alone.

We stayed at this resort for 2 weeks in March of 2024. It was a wonderful, clean, friendly, well situated resort in the North Golden Zone in Mazatlán. The food was excellent, the grounds well maintained and clean and the beach very walkable. There were 2 pools. One was quiet and the other was a bit more active with programs structured by the very enthusiastic Activity personnel. Breakfast was very good, Cilantro's was the main go to restaurant, the Italian Restaurant was excellent, Pescados offered Asian Fusion and the only disappointment was Palomas , the Mexican Restaurant. Palomas was very under utilized for dinner while there was a lineup for Cilantro's . This could be because of the limited menu and because the offerings did not come with an English translation. Rooms very quiet and clean and offered fabulous ocean views overlooking the manicured grounds. Pillows need to be upgraded. A few minor issues. Pigeons are an issue during the days at the Pescados location and the lounge chairs need to be cleaned more regularly because of these same pigeons and other birds. Location was great because of the green "tourist buses" that travel to Centro just outside the resort. Yes, we would return to this resort!

Resort is very peaceful and service is great! Not typically crowded, can always find chairs at the pool or beach. Love Piscados for dinner! Joel is an awesome server, make sure to find his section! Food at the other restaurants is very good and great service. If you want to buy jewelry on the beach, only buy from Lenard.