Hyatt Zilara Cancun
What to expect (based on 9385 reviews):
5 most recent TripAdvisor reviews:
Looking forward to a return visit
Reviewed by saras1379() on Feb 24, 2021
I went with 2 friends and we enjoyed the sunrise yoga with Maritha along with days of laying in the sun and being brought our favorite drinks by Ivan and Isai. We were blown away by our Mayan massage appointments at the Zen spa: Aurelius was a great host upon entry and we went an hour before our appointments to be treated by Rosie with cool washcloths in the sauna and facial hydration, then enjoyed our 80 minute massages with Aurora, Veronica, and Theresa who were accommodating and some of the best we've ever received. We would recommend all of the restaurants, but were treated exceptionally well by Mateo at Maria Marie. My girlfriends and I are already planning a return trip.
All around fabulous
Reviewed by mrdanemanderson() on Feb 24, 2021
Exactly what you would expect at a Hyatt: friendly, helpful staff, clean and well kept facilities, an all around great value, especially in Cancun. Highly recommend for couples and people looking for an all inclusive resort.
The Royal Treatment as always
Reviewed by papi780(Washington DC, District of Columbia) on Feb 24, 2021
The now Hyatt Zilara (was Royal ) has done a nice job maintaining the 5 star level of service we are come to expect. The food options were great as always....and the pool scene is awesome. We have . we have been visiting since 2009 and will be back soon
Amazing Service!
Reviewed by LorenaRM(Denver, Colorado) on Feb 23, 2021
We have been going to this resort for 12 years. The resort is beautiful, the food is amazing but the main reason we go back year after year is because of the amazing staff!!!! Shout out to Ivan Rivera, David Cabrera, Ligia Camarena, Rigoberto, Gina (bell girl) to name a few.
Stay away!!!
Reviewed by 827chanels() on Feb 23, 2021
If I could give 0/5 I would. The place was trash. Terrible beds and pillows. Overpriced for nothing. Stopped serving alcohol at 11pm and everything was over or closed down by that time too “cause of covid” while other resorts partied till 3am (my sister stayed at the Grand Moon Palace). It was a ghost town. Food was not good. I would not recommend or go back.
Legal, restrictions and terms and conditions
^Flight prices: terms and conditions
- Prices may not reflect real-time pricing or availability. Prices will be updated at least every two hours.
- Prices displayed above are subject to change and are not guaranteed until payment is made and accepted.
- Seasonal start and end dates apply and are indicated in the booking flow.
- Advertised prices, taxes and fees may fluctuate based on exchange rate.
- Seats at these fares are limited and may not be available on all flights.
- New bookings only.
- Non-refundable.
- Advance purchase required.
- Flights may not operate on certain days.
- All fares shown are one-way.
*Vacation package prices: terms and conditions
- Limited quantities available at prices listed.
- Package prices may not reflect real-time pricing or availability.
- Pricing on this page is based on previous data collection (cache). Although we strive to be as accurate as possible, up-to-date pricing and inventory will be provided upon your selection of a vacation package.
- Round-trip from select cities. Other departure cities and dates available, and prices to be as may be higher.
- Price is per guest, based on double adult occupancy unless otherwise specified.
- Taxes for U.S., Mexico and Caribbean destinations can fluctuate based on exchange rate.
- Transfers not included unless otherwise specified.
- Advance booking required.
- Non-refundable and non-transferable.
- Offers limited and subject to availability.
- New bookings only.
- Not valid on group bookings.
- Fuel surcharge between $44 - $90 round-trip still applies to Air MilesTM redemption bookings.
- Other restrictions may apply.
- Quebec licensee.
- OPC fees are charged at a rate of $1.00 per $1000.
- Mailing address: 6085 Midfield Road, Toronto ON L5P 1A2. TICO registration number: 50018683.
- Advertised destinations change frequently. Although efforts are made to represent the general region being advertised, the images shown are for illustration purposes only and may not accurately reflect the product being advertised.
- Special offers highlighted on the dynamic package pricing may not be available on advertised departure dates. Special offers may include additional savings, resort credits, kids stay free and more. These offers will have their own travel terms, please visit WestJet Vacations offers page for additional offer details.