TripAdvisor Traveler Rating

The front desk agent was AMAZING. She was so kind, courteous and helpful. There was a group in front of me in line that had me exhausted just listening to them and she was extremely patient in helping them. When she got to me she was equally kind and professional. Housekeeping staff were unbelievable! Also extremely courteous and helpful if we needed anything. Just an overall fantastic stay.

My husband and I have stayed here several times over the years, and the place still looks great and remains one of our favorites. The staff is wonderful, and so was our room--large, super clean, with a comfy bed and pretty palm tree view out the window. Our only quibble was with the early morning wake-ups from daily (!) garbage/recycling trucks. The onsite restaurant made terrific pizza, too. Tip: If you need a ride to Disney, we found Lyft to be more dependable and economical for 2-4 people than the bus that stops at the hotel.

Liked the location and the staff. Room had decent bedding and especially soap/body wash. Will definitely consider for my next stay. I looked at the restaurant and bar menu (yes they have one) but didn't make it back to the hotel in time. Closes early so that was a little disappointing.

Overall the experience was really great. Staff were very helpful and polite another thing that was good was the pool it’s heated and that’s a plus specially if you have kids. Rooms were very clean but it was just one thing that stood out and it was the tv channel #9. It was showing adult shows. Something that should be looked at because they’re kids in the hotel other than that it’s a good hotel to stay at.

It was unfortunate that a complimentary continental breakfast with coffee was NOT offered. It’s something I’ve come to expect with IHG resorts. It is conveniently located to Disneyland. Would recommend for families and those wanting access to restaurants and stores