Occidental Caribe

4.0 star rating

Quality accommodation with a variety of facilities and services.

    What to expect (based on 12778 reviews):

    Cleanliness

    Cleanliness-3.5

    Location

    Location-4.5

    Rooms

    Rooms-3.5

    Service

    Service-3.5

    Value

    Value-3.5

    5 most recent TripAdvisor reviews:

    Occidental Caribe Punta Cana

    Reviewed by lennyrny(West Palm Beach, Florida) on Dec 05, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    Mall quality food at best I would not recommend it to my friends. Majority of the clients are from South America. Excellent beach. I had to ask few times for the soap and toilet paper. never got shampoo.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-2

    Value

    Value-3

    food was not the best

    Reviewed by djesus470685(New York City, New York) on Dec 05, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    food was poor and the rooms were not clean. The staff is great though. They should have a bucket for the tips because i noticed that i was the only one giving tips out because they did deserved it. But the food was not the best, It had no taste and the drinks menus was poor and variety was limited. The only thing i liked was the mamujuana.

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Rooms

    Rooms-2

    Best vac ever!! Beautiful property!!

    Reviewed by Jthorpe20() on Dec 04, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    First time in the Dr with my 4 yrs old baby and we had an amazing vacation. The food at the italian restaurant vía venetto was really good, we do have a problem in our room but Bianka Amparo, front desk supervisor helped us to solve it! She was always smiling, my son love her and that is so important for me and my wife. Definitely we will come back soon.

    Very good experience with Bianka

    Reviewed by 846mariacamilav() on Dec 04, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We had a great time at the hotel, but the best was Bianka in the front, she made our stay feel more enjoyable and helped us a lot with whatever we needed it, she was super nice and seriously the best. Please look for her if you are planning to go because she will definitely make your time better.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Service

    Service-4

    Value

    Value-5

    I unfortunately did not have a great experience at this resort

    Reviewed by Q5492FTstephaniej() on Dec 03, 2019

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    I booked this resort with 21 other family members and we stayed for 4 nights. I found that the service at the this resort was extremely poor. The staff was very rude and inattentive. Our room smelled like cigarette and when I informed the hotel front desk, they sent someone to spray a fragrance into the vent but the smelled persisted. The bathroom had mold and stains. They do have a lovely pool, but also need to be able to provide towels throughout the day. They were constantly running out of them. This resort needs to improve its overall appearance and services because it has great potential.

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-2

    Service

    Service-2