Paradisus Varadero

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 6839 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    For cuba a pretty decent resort

    Reviewed by John H() on Sep 15, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    for cuba it is a pretty decent resort even the food was good only bad thing ......... the spa , the outdoor hottubs we were told had not worked in 2 yrs The nightly entertainment could have been better we were there in april 2019, does anyone know if the renovations are completed yet ????

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Service

    Service-4

    Best stay in Cuba!

    Reviewed by Keith C(Campbellville, Canada) on Sep 10, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    First off, thank you to all the staff at Paradisus Varadero for ensuring our stay was the best trip I've had in Cuba. Everyone was very warm and welcoming, and would respond to every request with a smile and vigor. Thank you. Big shout out to Lester at the lobby bar. This guy will make your drink in a way that you'll need fewer. ;) He deserves your tips. I travelled here with my girlfriend. We stayed in the royal service section. I've never had a better room in Cuba. Extremely clean and very well tended to. The outdoor shower was amazing, and the huge bathroom for two with the jacuzzi was immaculate and a pleasure to brush my teeth in. :) Anyone that is planning on going here should definitely fork out the extra for Royal service. The butlers work hard for you and fill every request with a smile. We had an a la carte dinner in our room on the balcony and it was amazing. The beach is right through the main lobby. And the whole resort is built along the picturesque shoreline. Wherever you stay, save maybe the family concierge, is a short walk to the white sand beach. Very beautiful resort through and through. The food here was good, especially at the beach restaurant. The outdoor grilling was fantastic and a must have during your stay. They have real ice cream at the main buffet that is a nice treat. We didn't eat very much at the main buffet, but when we did it met the same Cuba standards as many other resorts...nothing fancy. The beach was great! Very large beach with lots of entertainment and lots of friendly guests. Good mix of adults and kids...nothing to complain about on this beach at all. Alcohol service was great, and the tenders of that bar were very friendly and always joking and smiling. If you're looking at staying at this resort I highly recommend it. I'm always surprised to read the poor reviews about this place. We all have different experiences for sure but I feel some travelers are incapable of being happy and enjoying their stay anywhere and just spend their trip complaining. This one is definitely worth a stay!!! Thanks again Paradisus Varadero!!

    Beautiful beach (travelled with kids)

    Reviewed by Jitinder D(Toronto, Canada) on Sep 07, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    About 45 minutes from the airport. It is a huge property, well maintained and the rooms are clean. We stayed on the Family Conceirge side in a 1 bedroom swim up suite. The room was HUGE, clean and had a second shower outdoors. We had a cabana on our balcony area. We were told that these cabanas were for our personal private use and no one else could use them (since they were a part of the swim up), however there is no signage indicating this (in order to stop other guests from using them). A few times we noticed other guests using our cabana when we were in our room (so much for private!) Food: the buffet is ok but repetitive, nothing to rave about, they do have a small selection of kid meals on lower counters for the kids. We loved Fuego. The food was never disappointing there. The ladies (Liliet and Misleydis) were so extremely friendly and loving. They gave special attention to our children and made us feel like family. Conceirge service: they make your restaurant reservations but sometimes we didn't find out about them until 1 hour before the reservation (they leave a paper in your room with details sometime in the afternoon) Room service: it takes 45 minutes MINIMUM for room service. One day we waited 1.5 hrs. Beach was stunning. Pools and entertainment were great. Kids club was great of the older kids (playstation and computers) and little ones (room full of toys). Bars were decent, they don't have Diet Coke on some days.

    What sh*t-hole

    Reviewed by KRNC101(Chelmsford, England, United Kingdom) on Sep 06, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    Just don’t unless you want to lose weight on the crap food diet. If you like cockroaches in your showers and bedrooms... you’ll love it. Likewise cold showers (no hot water) and no flushing toilets ... personally I’m not a fan! Neither did I appreciate drunk Latin Americans on the family concierge pool smoking and flicking the butts in the pool ....oh and gobbing and snotting in the pool ! Not a fan of being lied to and this combined with noise from renovations and dirty rooms and only the cockroach buffet or one crap impossible to reserve a la carte (supposed to be 11 restaurants according to internet and virgin brochure) Needless to say we left and found a clean hotel with hot water and flushing toilets oh and decent food !!! Absolutely disgusted with this place one large con!!! If like us you work hard and save all year for a summer family holiday ... you’d be better off saving your money ?? I was so stressed and disgusted at the ‘it’s cuba...what do you expect “ answer I actually fell for it and stayed longer than I should have in this hell joke of a hotel! If you find yourself there and feel conned pleased move hotels earlier as there are genuinely nice clean hotels in Varadero.

    Good Resort - Food issue

    Reviewed by vishalaus79() on Sep 04, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Resort is really awesome...right at the beach, clear water, beautiful rooms facing the beach. Reason for me to give a 4 star review is mainly food. No vegetarian food option whatsoever. I heard that in Cuba, Food is an issue, so i dont want to really blame the resort for the food part. However, breakfast, lunch, dinner-vegetarian food is a big issue. Communication can also be difficult. Overall, keeping food part and communication aside, loved the 5 days stay.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-4