Hotel

Grand Velas Riviera Maya

Riviera Maya 5.0

Overview

Opened in 2008, the luxurious All Inclusive Luxury Resort Grand Velas Riviera Maya is one of the newest resorts to distinguish Riviera Maya as a premier vacation destination. The uniquely Mexican world-class hospitality we provide is "Beyond All Inclusive, Beyond All Compare", and we are proud to be the only family-friendly All Inclusive resort in the Mexican Caribbean to have been rated Five Diamonds by the AAA.

Check in

3 p.m.

Check out

12 p.m.

Rooms

Zen Grand Nature View
1184 square feet
  • 1 king bed, or 2 queen beds
  • Jungle view
  • No more than 4 guests in the room
Zen Grand Nature View
1184 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • Slippers
  • TV

Ambassador Suite Ocean View
1270 square feet
  • 1 king bed, or 2 queen beds
  • No more than 4 guests in the room
Ambassador Suite Ocean View
1270 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • Slippers
  • TV

Grand Class Suite Oceanfront
1377 square feet
  • 1 king bed, and 1 sofa bed
  • Oceanfront
  • No more than 4 guests in the room
Grand Class Suite Oceanfront
1377 square feet
Featured amenities
Included in all rooms
  • 24 hour room service
  • A/C
  • Alarm clock
  • Bathrobes
  • Bottled water
  • Coffee maker
  • Complimentary coffee/tea
  • Concierge service
  • Crib (on request)
  • Desk
  • Hair dryer
  • Housekeeping
  • Iron/Ironing board
  • Laptop safe
  • Mini-bar stocked daily
  • Phone
  • Room service
  • Safe
  • Slippers
  • TV

Amenities


Location

Reviews

TripAdvisor Traveler Rating

5.0 Excellent

  • Cleanliness 5.0
  • Location 4.5
  • Rooms 5.0
  • Service 5.0
  • Value 4.5
TripAdvisor users rated this property 3 out of 5

We’re repeat customers to Grand Velas resorts. Playa Del Carmen needs their dinner restaurants improved and train the

Pamela M on May 04, 2024

Great resort, beautiful beach but terrible dining at dinner only restaurants (Piaf and Sen Lin were the worst, followed by Frida; Lucca was fine). Azul was great for both breakfast and lunch. The worst part was our concierge entered our room twice without our permission!

TripAdvisor users rated this property 5 out of 5

Gran velas is lovely

Danielle R (New York City, New York) on May 03, 2024

I can't say enough nice things about gran velas. The property is beautiful and impeccably manicured, the food is fantastic, the service is beyond and better than I have experienced at many fine dining restaurants in nyc. The staff couldn't be nicer. Gabriel our concierge was lovely and so responsive. Our babysitters Lola and karina were so sweet with our girls. The servers at azul (alonzo, Omar, nancy everyone), Piaf (Alejandro and team) cocina di autor (Pablo and Antonio). My kids were very sick for our whole vacation so it was very unfortunate circumstances so we had to see doctors three times so sadly we didn't get a true vacation or spring break to really enjoy it but everyone was so lovely and tried to make us happy. We would def come back!

See More

Ready to find your next getaway? 

Select your dates to check availability and book your vacation package now. Looking for more accommodation options? Use the Vacation finder tab to explore more destinations and vacation experiences.