Paradisus Cancun
Check availability
Aerial view
Exterior
Atrium
Main Atrium
Main Pool
Main Pool
Main Pool
The Reserve pool
Coco's Beach Club
Coco's Beach Club
Coco's Beach Club
Baby Club
Eco Spa
Malva Restaurant
Vento Restaurant
Bana Restaurant
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Blue Agave Restaurant
Blue Agave Restaurant
La Palapa Restaurant
Avenue Bar
Red Lounge
The Market Grill
Family Concierge Lounge
Family Concierge Lounge
Fitness centre
Spin studio
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Wedding Gazebo
Bridal Suite Dressing Room
Spa
Spa
Aerial view
Exterior
Atrium
Main Atrium
Main Pool
Main Pool
Main Pool
The Reserve pool
Coco's Beach Club
Coco's Beach Club
Coco's Beach Club
Baby Club
Eco Spa
Malva Restaurant
Vento Restaurant
Bana Restaurant
Blue Agave Restaurant
Blue Agave Restaurant
La Palapa Restaurant
Avenue Bar
Red Lounge
The Market Grill
Family Concierge Lounge
Family Concierge Lounge
Fitness centre
Spin studio
Wedding Gazebo
Bridal Suite Dressing Room
Spa
Spa
TripAdvisor rating from 13919 reviews
Hotel services and amenities may be affected by new safety policies due to COVID-19. Visit your hotel's website for up-to-date information and see what we're doing to keep you safe when you travel.
Overview
This proud recipient of the AAA Four Diamond award offers the elegance and comfort of the most prestigious hotels of the world. Luxurious, spacious and elegantly decorated rooms overlook a white sandy beach on the Caribbean Sea.
Added value
For all new bookings travelling January 3 to December 22, 2021, guests will receive up to 1,500 USD in Resort Credits to be used on property for goods and services.
Stay 4-6 nights to receive 500 USD Resort Credit. Stay 7 nights or more to receive 1500 USD Resort Credit. Resort Credit can be used towards room upgrades, late check out, beach club Bali Beds, YHI Spa treatments, wine selection, romantic and special dinner events, golf club rentals, spa retail and boutique items.
Inclusions
- Daily activities
- Round-trip airport transfers
- See included meal plans
- All taxes
Inclusions subject to change without notice at the discretion of the property. Some restrictions may apply.
Other fees
- $1.35 USD (plus tax) per room/per night
- Paid directly to the hotel
- Government of Quintana Roo environmental tax
Fees subject to change without notice at the discretion of the hotel, some restrictions may apply.
Rooms
All rooms include:
- 24 hour room service ($)
- A/C
- Alarm clock
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Laptop safe
- Mini-bar stocked daily
- Phone
- TV
Select a room type:
Junior Suite Lagoon View includes:
Room includes:
- 1 king bed, or 2 double beds
- Lagoon view
- 474 square feet
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Climate control
- Connecting rooms available (subject to availability)
- Lit make-up mirror
- Pillow top mattress
- Seating area
Junior Suite
Junior Suite Ocean View includes:
Room includes:
- 1 king bed, or 2 double beds
- Ocean view
- 474 square feet
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- Climate control
- Connecting rooms available (subject to availability)
- Lit make-up mirror
- Patio
- Seating area
Junior Suite Ocean View
Luxury Junior Suite Ocean View includes:
Room includes:
- 1 king bed, or 2 double beds
- Ocean view
- 474 square feet
- Maximum 3 adults
- Maximum 3 children
- No more than 4 guests in the room
- Balcony
- Bathroom with shower only
- Climate control
- Lit make-up mirror
- Seating area
- Upgraded amenities
Luxury Junior Suite Ocean View
Luxury Junior Suite Ocean View - King
Luxury Junior Suite Ocean View
Luxury Junior Suite Ocean View - King
The Reserve Junior Suite Lagoon View includes:
Room includes:
- 1 king bed, or 2 double beds
- 474 square feet
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Bathroom with tub and shower
- Butler service
- Climate control
- Concierge service
- Lit make-up mirror
- Pillow menu
- Seating area
- Upgraded amenities
- 24 hour room service
The Reserve Junior Suite Lagoon View
Additional details:
The Reserve provides luxury amenities and superior personalized service.
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- Special welcome cocktail
- Refreshing scented towel
- 24-hour room service
- Unpacking and repacking of suitcases
- Ironing of clothes on arrival (once per stay)
- Pool Concierge offering cold drinks, towels, fruit and more…
- Exclusive The Reserve adults-only pool and beach area with valet service
- Personalized turn-down service
- Customized turn-down service including cookies and milk for kids
- Daily newspaper delivery on request
- Exclusive areas for adults
- Assistance with priority reservations for activities and restaurants
- In-room video games upon request
The Reserve Junior Suite Ocean View includes:
Room includes:
- 1 king bed, or 2 double beds
- Ocean view
- 474 square feet
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Climate control
- Concierge service
- Pillow menu
- Seating area
- Upgraded amenities
- 24 hour room service
The Reserve Junior Suite Ocean View
Additional details:
The Reserve provides luxury amenities and superior personalized service.
-
- Special welcome cocktail
- Refreshing scented towel
- 24-hour room service
- Unpacking and repacking of suitcases
- Ironing of clothes on arrival (once per stay)
- Pool Concierge offering cold drinks, towels, fruit and more…
- Exclusive The Reserve adults-only pool and beach area with valet service
- Personalized turn-down service
- Customized turn-down service including cookies and milk for kids
- Daily newspaper delivery on request
- Exclusive areas for adults
- Assistance with priority reservations for activities and restaurants
- In-room video games upon request
The Reserve Luxury Junior Suite Lagoon View includes:
Room includes:
- 1 king bed
- Lagoon View
- 592 square feet
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Concierge service
- Connecting rooms available (subject to availability)
- Lit make-up mirror
- Pillow menu
- Seating area
- Upgraded amenities
- 24 hour room service
The Reserve Luxury Junior Suite Lagoon View
Additional details:
The Reserve provides luxury amenities and superior personalized service.
-
- Special welcome cocktail
- Refreshing scented towel
- 24-hour room service
- Unpacking and repacking of suitcases
- Ironing of clothes on arrival (once per stay)
- Pool Concierge offering cold drinks, towels, fruit and more…
- Exclusive The Reserve adults-only pool and beach area with valet service
- Personalized turn-down service
- Customized turn-down service including cookies and milk for kids
- Daily newspaper delivery on request
- Exclusive areas for adults
- Assistance with priority reservations for activities and restaurants
- In-room video games upon request
The Reserve Luxury Junior Suite Ocean View includes:
Room includes:
- 1 king bed
- Ocean view
- 592 square feet
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Climate control
- Concierge service
- Lit make-up mirror
- Pillow menu
- Seating area
- Upgraded amenities
- 24 hour room service
The Reserve Luxury Junior Suite Ocean View
Additional details:
The Reserve provides luxury amenities and superior personalized service.
-
- Special welcome cocktail
- Refreshing scented towel
- 24-hour room service
- Unpacking and repacking of suitcases
- Ironing of clothes on arrival (once per stay)
- Pool Concierge offering cold drinks, towels, fruit and more…
- Exclusive The Reserve adults-only pool and beach area with valet service
- Personalized turn-down service
- Customized turn-down service including cookies and milk for kids
- Daily newspaper delivery on request
- Exclusive areas for adults
- Assistance with priority reservations for activities and restaurants
- In-room video games upon request
The Reserve One Bedroom Ocean View includes:
Room includes:
- 1 king bed
- Ocean view
- 645 square feet
- Maximum 3 adults
- Maximum 2 children
- No more than 4 guests in the room
- Balcony
- Bathroom with tub and shower
- Climate control
- Concierge service
- Connecting rooms available (subject to availability)
- Lit make-up mirror
- Living room
- Pillow menu
- Seating area
- Upgraded amenities
- 24 hour room service
Additional bedding in main areas
- 1 sofa bed
The Reserve One Bedroom Suite
The Reserve One Bedroom Suite
The Reserve One Bedroom Suite
The Reserve One Bedroom Suite
The Reserve One Bedroom Suite
The Reserve One Bedroom Suite
Additional details:
The Reserve provides luxury amenities and superior personalized service.
-
- Special welcome cocktail
- Refreshing scented towel
- 24-hour room service
- Unpacking and repacking of suitcases
- Ironing of clothes on arrival (once per stay)
- Pool Concierge offering cold drinks, towels, fruit and more…
- Exclusive The Reserve adults-only pool and beach area with valet service
- Personalized turn-down service
- Customized turn-down service including cookies and milk for kids
- Daily newspaper delivery on request
- Exclusive areas for adults
- Assistance with priority reservations for activities and restaurants
- In-room video games upon request
Amenities & activities
Accessibility
- Elevators
- Facilities for the hearing impaired
- Facilities for the vision impaired
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
Activities for children and teens
- Child care services ($)
- Children’s pool
- Playground
Baby Club
Open from: 9:00 a.m. to 9:00 p.m.
Age range: 2 to 4
Kids Zone
Open from: 9:00 a.m. to 9:00 p.m.
Age range: 5 to 12
Age ranges
- Children ages: 2 to 12
The age range below will determine the quantity of children during booking.
Bars and entertainment
| Type | Amenities | |
|---|---|---|
Avenue Bar |
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Swim Up Bar |
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Coco's Beach Club |
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Toji Bar |
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Blue Agave Bar |
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Red Lounge |
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Entertainment
- A wide variety of entertainment and nightly shows.
Minimum age restrictions apply, picture ID required.
All shows, nightclubs and attractions are subject to change.
Check-in and check-out times
Check-in time: 3 p.m.
Check-out time: 12 p.m.
Connectivity
Wi-Fi
- Throughout the property
Internet
- Business centre
Dining
| Type of restaurant | Type of cuisine | Open for | Additional information | |
|---|---|---|---|---|
Malva Food Bazar |
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Vento |
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Tempo by Chef Martin Berasategui |
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Bana |
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Mole |
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Enso |
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Blue Agave |
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La Palapa |
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Market Grill |
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Facilities
- Suites: 657
Health and wellness
- Fitness centre: On site
- Fitness classes: On site
- Salon: On site ($)
- Sauna steam room: On site
- Spa: On site ($)
- Spa treatments: On site ($)
- Water aerobics
- Water circuit
- Kids Spa ($)
Location
Boulevard Kukulcan, Km 16.5
Zona Hotelera, Quintana Roo
Cancun, Mexico 77500
(998) 881 1100
23 km from CUN
- Beach front
Meal and plan options
- All-inclusive: Included
- All meals plus snacks
- Dinner can be à la carte (reservations not required, dress code in effect)
- Unlimited international and domestic drinks
Pools and recreation
Pools
- Activity pools: 1
- Adult-only pools: 1
- Infinity pools: 1
- Kids' pools: 1
Golf
- Golf: On site ($)
Water sports
- Dive shop: On site ($)
- Motorized watersports: On site ($)
- Non-motorized watersports: On site
- Scuba diving: On site ($)
- Snorkeling: On site
Other sports
- Aerobics: On site
- Tennis courts: On site
- Tour excursions: On site ($)
Other activities
- Arts and crafts: On site ($)
- Beach activities: On site
- Daily activities: On site
- Games room: On site
- Nightly entertainment: On site
Shops and services
- 24 hour front desk
- ATM ($)
- Baggage check
- Business centre
- Concierge
- Currency exchange ($)
- Dry cleaning ($)
- Gift shop ($)
- Grocery items ($)
- Laundry services ($)
- Medical services available ($)
- Medical services onsite
- Meeting facilities ($)
- Multilingual staff
- Parking
- Photo shop ($)
- Shopping onsite ($)
- Tour desk ($)
- Valet parking ($)
- Wedding facilities ($)
Legal, restrictions and terms and conditions
^Flight prices: terms and conditions
- Prices may not reflect real-time pricing or availability. Prices will be updated at least every two hours.
- Prices displayed above are subject to change and are not guaranteed until payment is made and accepted.
- Seasonal start and end dates apply and are indicated in the booking flow.
- Advertised prices, taxes and fees may fluctuate based on exchange rate.
- Seats at these fares are limited and may not be available on all flights.
- New bookings only.
- Non-refundable.
- Advance purchase required.
- Flights may not operate on certain days.
- All fares shown are one-way.
*Vacation package prices: terms and conditions
- Limited quantities available at prices listed.
- Package prices may not reflect real-time pricing or availability.
- Pricing on this page is based on previous data collection (cache). Although we strive to be as accurate as possible, up-to-date pricing and inventory will be provided upon your selection of a vacation package.
- Round-trip from select cities. Other departure cities and dates available, and prices to be as may be higher.
- Price is per guest, based on double adult occupancy unless otherwise specified.
- Taxes for U.S., Mexico and Caribbean destinations can fluctuate based on exchange rate.
- Transfers not included unless otherwise specified.
- Advance booking required.
- Non-refundable and non-transferable.
- Offers limited and subject to availability.
- New bookings only.
- Not valid on group bookings.
- Fuel surcharge between $44 - $90 round-trip still applies to Air MilesTM redemption bookings.
- Other restrictions may apply.
- Quebec licensee.
- OPC fees are charged at a rate of $1.00 per $1000.
- Mailing address: 6085 Midfield Road, Toronto ON L5P 1A2. TICO registration number: 50018683.
- Advertised destinations change frequently. Although efforts are made to represent the general region being advertised, the images shown are for illustration purposes only and may not accurately reflect the product being advertised.
- Special offers highlighted on the dynamic package pricing may not be available on advertised departure dates. Special offers may include additional savings, resort credits, kids stay free and more. These offers will have their own travel terms, please visit WestJet Vacations offers page for additional offer details.