Sandos Cancun Lifestyle Resort

5.0 star rating

Exceptional accommodation with superior facilities and services.

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    What to expect (based on 6725 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Amazing employees make for a great stay!

    Reviewed by patriciawI3662QF() on Nov 27, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I have been here at Sandos Cancun for a week now and I need to sing the praises of the employees. They are absolutely wonderful! Every interaction with waitstaff, hostesses, concierge, and guest services has been so lovely. The are incredibly helpful and really go above and beyond to make sure that every guest is happy. In regards to the food, the breakfast buffet and dinners have been great every day. My boyfriend is European and I’m American so we have completely different taste in food. We have both been thoroughly well-fed all week. Sandos has multiple restaurants and they rotate between them each night so there has been a lot of variation, which is excellent and different from what a lot of all-inclusives typically do. The gym is a good sized gym. They have treadmills, ellipticals, tons of strength machines and a large variety of weights. We have been in there almost every day & it’s been really clean each time. There are three large sized pools and tons of super cute day beds all around. They also have a ton of daybeds down by the beach as well. I have sat and watched the sunrise several times from there and it’s the best way to start the day. Sandos has a perfect view of sunrise from the beach. I had posted a review a few days ago because I was not pleased with my room and management reached out to me. They not only rectified the issues within the old room, but they also provided me with a brand new room that completely exceeded my expectations. The attention they have shown to the issues I had really helped turn my trip around. As I stated before, the employees at Sandos really go above and beyond to make sure that every guest is happy. I will absolutely be returning in the future & highly recommend Sandos to anyone looking to make the trip.

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Falcon's Vacations

    Reviewed by M4374AMjuliof() on Nov 27, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Excellent relaxing vacation time at the Sandos Cancun. The staff Manuel,Oracio,Isabela,Elizabeth Priscilla,Guarneros and the list goes and goes are just an incredible and pampering team that excell the most disired expectation.

    Beat hotel in Cancun.

    Reviewed by 286apa(United States) on Nov 23, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed at sandos and everything was just perfect. Staff made us feel so special. Starting from Diego at front desk, Edaena at the food and beverage manager, Miguel at Royal elite bar, Laverne at the dinner with masks and Esteban at Teppanyaki are just best people in the world. Made us feel welcome and provided great service. We would just come back to see them only. Thank you Sandos. ?? Patels.

    The best vacation ever!!!!

    Reviewed by Wilmaohs() on Nov 22, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed at this hotel for a week and we couldn't be happier with our choice. Everything was great especially the entertainment team. I want to give a special thanks to Oracio, Isabella and Ivan. They did most incredible job entertaining the guests even during the one day when we had a bad weather they went above and beyond to entertain us. Thank you guys!!! U r truly the best!!! 5 stars!!! Thank you for volleyball especially.

    Amazing days in Cancun

    Reviewed by 642marcusj() on Nov 21, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I stayed for 6 nights and my stay was amazing thank to Ivan Isabella and oracio they made my visit unbelievable we did spinning volley and to parties at night such a good people and from foods and drinks thanks to lovera and Flávio made my foods delicious and nice service