Grand Palladium Lady Hamilton Resort & Spa

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 7847 reviews):

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Amazing!!

    Reviewed by ktstephens2018(Quebec, Canada) on Sep 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Everything about this resort is amazing, the food, the pool, the beaches, the alcohol, and the employees. The grounds are beautiful! All of the employees made our stay exceptional, everyone was so nice and friendly and they became our friends. We can't wait to go back!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Stay somewhere else!!

    Reviewed by msfind1(Houston, Texas) on Sep 18, 2019

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    4 of us ladies went here last weekend for a Bachelorette Party. We hadn't visited Mo Bay before so we trusted the reviews for this resort. BIG mistake. We didn't like it. We are in our mid/early 30s and we travel A LOT!! So we have a different standard when it comes to vacation. This place isn't very classy or efficient. The grounds are just ok. Not bad, not breath-taking. The decor and buildings are the same, not bad, not beautiful. The rooms=same. - So that's the GOOD. The Bad- Nothing to do at night. We arrived on a Friday afternoon. After we were settled into our rooms and ready to step out for dinner we found out the restaurants were all experiencing wait times so long they weren't even accepting guests for the waitlists. The only restaurant without a wait was the Italian Restaurant. It was basically empty...becauseit was absolutely disgusting. I am not a picky eater, I eat everything, and I don't need modifications but the first dinner I had (Snapper, which I love) I had to send back as it was clearly not Snapper and absolutely repulsive. Instead I requested a Shrimp Alfredo- also nasty. All the meals were terrible. The remainder of our stay we were completely unsatified with food. We never managed to get into any of the sit down restaurants and the Buffet hours were terrible. They were closed in the middle of the day so the only food to eat before 5pm is in the Sport Bar, The Sports Bar had loooooong wait times for service and even looooonnnnnggger wait times for the food when you finally got it ordered. Drinks were weak and nasty. They are big on the local rum which taste like bad (Appleton). Bar service is slow and workers are so overworked and over giving any kind of service with a smile. I empathize with their position and sure I'd feel the same in their industry. Sucks as a customer though cause it's like you're ordering around indentured servants. I can't stand it! I came with the intent to tip but the service is so poor to begin with it's hard to justify tipping. The pools are cool but with an 8pm close time we found there is nothing to do at all on the resort after they close. There are local shows but they are far from Vegas level of talent and cheesy to watch for more than a few minutes. come 10pm we couldn't find a single thing to do on the resort. Both Friday and Saturday the Club was boring, never more than 20 guests in the club at any time. Taxis expensive and resort is far from Mo Bay clubs & Bars. Would never stay here again!!

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-1

    Rooms

    Rooms-3

    Service

    Service-3

    Value

    Value-3

    Aqua spin

    Reviewed by Lorra540() on Sep 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Following an exhilarating yet relaxing Pilates class with Ricardo the other day, I was able to interest my husband in taking Aqua-Spin today which is hard in itself as he hates to workout. To his amazement he actually had a fun and limit pushing workout, well we both did. However after the class whilst I waited for my husband who was helping Ricardo remove the Bikes from the pool, as he was doing it alone after taking the session alone!! I suffered a cut to my leg whilst exciting the pool, luckily Ricardo was to hand with my husband to aid my exit out the pool and took me straight to a lifeguard, he stayed with me continuing to ensure I was ok! He even helped with the first aid I was given, he is the embodiment of a professional and a credit to his team and the resort.

    Could use more shuttles

    Reviewed by Escthectrl() on Sep 17, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Good food and beach. Could use more shuttles especially for a big resort and old people that can't walk like with my family. I loved the personal bath in the bathroom and the safari and bird aviary excursion. I liked the performances at the theater. No elevator in the villas so beware but there is one in the lobby it's kind of hidden

    Individual ratings:

    Rooms

    Rooms-5

    Service

    Service-3

    Value

    Value-4

    Best holiday ever!!!

    Reviewed by KG2317() on Sep 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Just returned from this hotel and can honestly say we’ve had the best family holiday ever and will definitely be going back! So many food and drink choices and always served by happy friendly staff. The maintenance staff were always up early cleaning, painting etc to make everywhere prestine every single day. Alexis in the travel club lounge was so lovely with us and always made time to chat with us and make us feel special. A special mention to Leaney from the travel club lounge too for making us feel so welcome and going above and beyond to make our stay so fantastic. Nothing was too much trouble for her and she always came to check that we were ok and if we needed anything at all. Our two girls in particular loved spending time with her as she was so much fun and really took an interest in them. She was so attentive with everyone on the private part of the beach and everyone was singing her praises!! We can’t wait to come back!!