Platinum Yucatan Princess All Suites & Spa Resort
Playa del Carmen 5.0
Overview
The Yucatan Princess is an adults only resort, taken to its finest expression, with an unbeatable location in front of the crystal clear Caribbean waters, in the heart of the Riviera Maya. The sophistication surrounds you on a resort with suites tastefully decorated with vibrant contemporary design. A perfect getaway.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Inclusions
- Daily activities
- Round-trip airport transfers
- Access to the facilities and services of the Grand Riviera and Grand Sunset Princess Hotels
- Online or mobile check in available.
- All taxes
Rooms
- 1 king bed, and 1 sofa bed, or 2 double beds
- Garden view
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds
- Garden view
- Maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Bathroom with tub and shower
- Lit make-up mirror
- Seating area
- 24 hour room service
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- 1 king bed, and 1 sofa bed, or 2 double beds
- Garden view
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds
- Garden view
- Maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Bathroom with tub and shower
- Jetted tub
- Lit make-up mirror
- Seating area
- 24 hour room service
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- 1 king bed, and 1 sofa bed
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Bathroom with tub and shower
- Lit make-up mirror
- Seating area
- 24 hour room service
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- 1 king bed, and 1 sofa bed
- Garden view or Pool view
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed
- Garden view or Pool view
- Maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Bathroom with tub and shower
- Concierge service
- Lit make-up mirror
- Seating area
- Upgraded amenities
- 24 hour room service
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- In room Premium Bar
- Private check-in with cold towel and welcome drink
- Discount on Spa Princess for individual services
- One special dinner
- 1 water circuit at the spa (per adult, per week)
- 1 Princess beach bag
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Bathroom with tub and shower
- Jetted tub
- Lit make-up mirror
- Seating area
- Upgraded amenities
- 24 hour room service
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- In room Premium Bar
- Private check-in with cold towel and welcome drink
- Discount on Spa Princess for individual services
- One special dinner
- 1 water circuit at the spa (per adult, per week)
- 1 Princess beach bag
- 1 king bed, and 1 sofa bed
- Pool view
- No more than 3 guests in the room
- 1 king bed, and 1 sofa bed
- Pool view
- Minimum 1 adult, maximum 3 adults
- No more than 3 guests in the room
- Balcony
- Bathroom with tub and shower
- Concierge service
- Lit make-up mirror
- Seating area
- Upgraded amenities
- Direct access to pool
- 24 hour room service
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- In room Premium Bar
- Private check-in with cold towel and welcome drink
- Discount on Spa Princess for individual services
- One special dinner
- 1 water circuit at the spa (per adult, per week)
- 1 Princess beach bag
- 1 king bed
- No more than 2 guests in the room
- 1 king bed
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Jetted tub
- 24 hour room service
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- In room Premium Bar
- Private check-in with cold towel and welcome drink
- Discount on Spa Princess for individual services
- One special dinner
- 1 water circuit at the spa (per adult, per week)
- 1 Princess beach bag
- 1 king bed
- No more than 2 guests in the room
- 1 king bed
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- Jetted tub
- 24 hour room service
- A/C
- Bathrobes
- Bottled water
- Coffee maker
- Complimentary coffee/tea
- Hair dryer
- Housekeeping
- Iron/Ironing board
- Mini-bar stocked daily
- Phone
- Safe
- Slippers
- TV
- In room Premium Bar
- Private check-in with cold towel and welcome drink
- Discount on Spa Princess for individual services
- One special dinner
- 1 water circuit at the spa (per adult, per week)
- 1 Princess beach bag
Amenities
- Grand Riviera Princess All Suites and Spa Resort
- Adults only
Type | Amenities | |
---|---|---|
Bar Plaza | Bar | |
Bar Lobby | Bar | |
Bar de Espera | Bar | |
Platinum Pool Bar | Bar, Pool bar | |
Bar Pool | Bar | |
Bar Sky | Bar | |
La Salsa | Nightclub | Dance floor |
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Room
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Restaurant Yucatan Buffet | Buffet | International | All day dining | Dress code |
La Bruschetta | À la carte | Italian | Dinner | Dress code, Reservations required |
Rodeo Grill | À la carte | Grill/steak house | Dinner | Dress code |
Aroma | À la carte | Gourmet, International | Dinner | Dress code |
Tao | À la carte | Asian | Dinner | Dress code |
Skylights ($) | À la carte | Mediterranean | Dinner | ($), Dress code, Not included with all-inclusive plan, Reservations required |
- Floors: 2
- Suites: 472
- Built in: 2014
- Fitness centre: on site
- Spa: on site ($)
- Beach access
- Public beach
-
24 hour all-inclusive: Included
- Unlimited international and domestic drinks
-
All-inclusive: Included
- Dinner can be à la carte (reservations not required, dress code in effect)
- Unlimited international and domestic drinks
Pools
- Outdoor pools: 11
Water sports
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
Other sports
- Tennis courts: on site
Other activities
- Daily activities: on site
- Nightly entertainment: on site
- 1 multiuse court (basketball, football, etc.)
- Baseball batting cages
- Open trail for walking/running
- Business centre available ($)
- Giftshop available ($)
- Laundry facilities available ($)
- Laundry services available ($)
- Medical services onsite available ($)
- Meeting facilities available ($)
- Multilingual staff
- Wedding facilities available ($)
Tao
Skylights
Bar Plaza
Bar Plaza
Spa
Spa
Aerial view of pool
Pool
Pool
Restaurant Yucatan Buffet
Restaurant Yucatan Buffet
Lobby
La Bruchetta
Rodeo Grill
Rodeo Grill
International Restaurant
Disco
Location
Reviews
TripAdvisor Traveler Rating
4.0 Very Good
-
Cleanliness 4.5
-
Location 4.0
-
Rooms 4.5
-
Service 4.5
-
Value 4.0
I do not recommend this hotel, nothing matches what is presented.
Lorrane O on Apr 19, 2024
The hotel is very unstructured. The food is horrible. I think that all these positive comments on booking are bought. I wanted to leave on the first day. They don't serve snacks in the afternoon, just the leftover hamburgers left over from lunch. Most of the employees are always in a bad mood. The breakfast is weak and there isn't even any cake like all the resorts have. THE BEACH: There are a lot of rocks and you can't go in without flip flops. Lots of seaweed and few sombreros. Nothing here is like the photos and I would never come back here. Very disappointed.
Amazing hotel
CALB1999 (Middlesbrough, United Kingdom) on Apr 19, 2024
Stayed in one of the swim up rooms on the outer edge of the complex so it was quiet away from the main pool which was more of a party zone with activities and the bar. Mini bar was restocked every day with beers, water and soft drinks free of charge. Everything you need. Could do with a bit of maintenance to walls and door frames but overall can't complain. Room service was perfect, ring them up and the food is there within 45 minutes. Loved the food here. Italian restaurant was a bit suspect, didn't taste like what I've had in Italy but hey ho, I'm in Mexico so what can I expect. Buffet and the grill 10/10. Didn't get to try the other restaurants because they were fully booked/closed during our stay. Drinks were all branded spirits, beers and soft drinks so plenty of choice. No additional charge for cocktails. Tips weren't necessary but guaranteed you got served straight away every time you went back for more so a few dollar bills is a good idea. Bar staff even came by your swim-up room pool and ordered drinks but they expected a tip for this effort. We always got 2 each so we didn't have to go back and fourth often. Beach had lots of loungers in shade or sun with the bar right next to it. Beach always had seaweed all over on a morning but cleared up by tractors quickly. On the beach were a few people selling sunglasses, excursions and massages but not too much of a bother. The on-site shop was expensive, we needed some paracetamol and it was nearly $20 for a packet. Also bring your own inflatable as they were about $50 in there. There were animals everywhere so when in your swim up room, close the door and watch your food/drinks because coaties are sneaky little things and were drinking from the room next doors cups and seen them in a room that housekeeping were cleaning. Water sport area was good - we went paddle boarding and played some pool and table tennis here also for free. We booked an excursion at the hotel from BD Experience to Chichen Itza. Easy to book and logistics were good but due to the travel and the Mayan Village we were taken to on the way there, I wouldn't recommend. We were out from 7am till 9pm. 100% would stay here again in a swim-up room.
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