Sandos Playacar Beach Resort
Playa del Carmen 4.0
Overview
This spectacular beach front resort is nestled between an incredible half mile stretch of pristine, white sand beaches and a championship golf course designed by Robert Von Hagge. The resort is the ideal getaway for families, couples and friends, with plenty of activities to keep everyone entertained, day or night. From the Kids Club, Spa indulgences, dancing the night away at the Disco or simply lounging on the beach or poolside, Sandos Playacar Beach Resort has it all for the perfect holiday.
Exchange privileges between Sandos Caracol Eco Resort and Sandos Playacar Beach Resort. Guests of either property have access to the services and amenities of both properties. Limited day passes are available, day passes must be booked in advance, a la carte restaurants are not included in exchange, transportation between properties is not included. Additional restrictions apply, please contact hotel front desk for full details.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
819
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly entertainment
- 24 hour room service
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden or Pool View
- No more than 2 guests in the room
- 1 king bed, or 2 double beds
- Garden or Pool View
- Select Club section
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- TV
Select Club (18+) amenities:
This adults-only section is set a few steps away from the beach, and features a private oceanfront pool, complete with afternoon cookouts and Premium drinks. Guests staying in the Select Club will also have access to their own daily breakfast buffet, an exclusive beach area with hammocks and loungers, and two Premium Bars offering WiFi, computers, Premium drinks, concierge service and more.
- 1 king bed, or 2 double beds
- Ocean view
- No more than 2 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Select Club section
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- TV
Select Club amenities:
This section is set a few steps away from the beach, and features a private oceanfront pool, complete with afternoon cookouts and Premium drinks. Guests staying in the Select Club will also have access to their own daily breakfast buffet, an exclusive beach area with hammocks and loungers, and two Premium Bars offering WiFi, computers, Premium drinks, concierge service and more.
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Garden view
- No more than 5 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Garden view
- Hacienda section
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 5 guests in the room
- Living room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- TV
- 1 king bed, and 1 bunk bed, or 2 queen beds, and 1 sofa bed
- Garden or Pool View
- No more than 5 guests in the room
- 1 king bed, and 1 bunk bed, or 2 queen beds, and 1 sofa bed
- Garden or Pool View
- Family section
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 5 guests in the room
- Balcony
- Bathroom with shower only
- No less than 3 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- TV
Select Club amenities:
This section is set a few steps away from the beach, and features a private oceanfront pool, complete with afternoon cookouts and Premium drinks. Guests staying in the Select Club will also have access to their own daily breakfast buffet, an exclusive beach area with hammocks and loungers, and two Premium Bars offering WiFi, computers, Premium drinks, concierge service and more.
Amenities
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Sandos Caracol Eco Resort
- Child care services available ($)
- Children’s pool
- Playground
- Pool and beachside activities
Kid's club
- Open daily
- Programmed games, crafts and activities
Teen club
- Open daily
- Programmed games, crafts and activities
- With arcade games, mocktail bar and dancefloor
- Children ages: 2 to 12
Type | Amenities | |
---|---|---|
La Plaza Bar | Bar, Sports bar | |
Riviera Lobby Bar | Bar, Lobby bar | |
Swim-up Bar | Bar, Swim-up bar | |
La Mision Disco | Nightclub |
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Select public areas
- Room
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Festival Grand Buffet | Buffet | International | Breakfast, Dinner, Lunch | |
Il Piemonte | À la carte | Italian | Dinner | Reservations required |
Blue Moon | International | Snacks | ||
Le Gourmet | À la carte | French | Dinner | Reservations required |
El Gaucho Steakhouse | À la carte | Grill/steak house | Dinner | Reservations required |
Asiana | À la carte | Oriental | Dinner | Reservations required |
Fogo de Janiero | À la carte | Brazilian | Dinner | Reservations required |
Gourmex | À la carte | Mexican | Dinner | Reservations required |
Cupcake Café | Coffee and Pastries | Snacks | ||
Chayita | À la carte | Mexican | Dinner, Lunch | Reservations required |
Oceanfront Snack | Buffet | International | Breakfast | Adults only |
Oceanfront Snack | Buffet | International | Lunch |
- Rooms: 819
- Fitness centre: on site
- Sauna steam room available ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Yoga
- Spin Class
-
All-inclusive: Included
- All meals plus snacks
- Unlimited domestic and premium drinks
Pools
- Adults only pools: 1
- Jetted pools: 1
- Kids pools: 4
- Outdoor pools: 9
Water sports
- Dive shop: on site ($)
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
- Scuba diving: on site ($)
- Snorkeling: on site
- Watersports centre: on site
Other sports
- Aerobics: on site
- Bicycles: on site
- Tennis courts: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
- 1 Select Club pool (for Select Club Adults Only guests)
- Concierge
- Currency exchange available ($)
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Tour desk available ($)
- Wedding facilities available ($)
- Car rental desk available ($)
Family
Beach
Bike
Chayita
Cupcakes
Entertainment
Festival
Gym
Grounds
Kid's Club
Golf
Pool
Slide
Pool
Rodizio
Spa
Teen Club
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 4.5
-
Rooms 4.0
-
Service 4.5
-
Value 4.0
Amazing place, Amazing staff!!
Nicole P (Halifax, Canada) on Apr 27, 2024
Great stay, the grounds are beautiful, pools great, lots of food options but what makes this place even more special is the amazing staff. Jose and Miriam in the Avenue bar are the best. Jose has been serving us since 2017, always so friendly and knows his stuff behind the bar. Goes above and beyond to get you what you want. We Miriam for the first time this year but she is my new fave, hooking me up with one of my fave things in Sandos, but the most amazing thing about her is her beautiful smile, it is a smile that just makes you smile. Only bar we ever hang at because of these 2.
Poor experience
michael m on Apr 26, 2024
This resort is by far the worst resort my wife have been to and we have been to many all inclusive resorts in the Caribbean. The place is in disrepair everywhere you go. One elevator works out of 3 in our building. Our ocean front room had a ceiling fan that wasn't adjustable with no chain, the ac would not go below 23 degrees Celsius. Our second room the toilet valve broke, the TV signal was terrible and most channels would not tune in. We notified them early morning to fix and it is 4:30pm! The food overall is not good and we don't recommend this place.
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