Overview
This award winning, all-suite resort of freestanding villas is set among 150-year-old mangrove trees on 20 pristine acres overlooking the Pacific Ocean. The graceful architecture, gorgeous surroundings and beautifully decorated oceanview suites provide every comfort and convenience.
Added values - Guests of Pueblo Bonito Emerald Bay have access to the services and amenities of Pueblo Bonito Mazatlan. Complimentary shuttle service between properties subject to availability. Restrictions and/or additional costs may apply, please see hotel front desk for complete details.
Effective October 11, guests staying at Pueblo Bonito Emerald Bay and Pueblo Bonito Mazatlán for 4+ nights can enjoy complimentary admission to the Grand Acuario Mazatlán, Latin America's premier Aquarium. Covering 75 acres, the aquarium showcases the rich biodiversity of the Sea of Cortez with captivating exhibits featuring 260 marine species. From mammals and cetaceans to sea turtles, sharks, jellyfish, and manta rays, it's a family-friendly wonderland inspiring the next generation of marine enthusiasts.
Guests will receive their complimentary tickets at check-in. The Grand Aquarium operates daily from 10:00 am to 6:00 pm, and no reservation is required.
Other fees include
- *Photo ID and credit or cash deposit are required at check-in for incidental charges.
Check in
3 p.m.
Check out
11 a.m.
Rooms
414
Inclusions
- Round-trip airport transfers
- Online or mobile check in available
- All taxes
Rooms
Amenities
Location
Reviews
Wonderful GetAway!
blholland2024 on Apr 27, 2024
The timeshare located at Emerald Bay was located miles from the big city of Mazatlan. It was a pleasure to feel isolated and well taken care! It was also quiet at night without the sounds that come from a large city.
3 bed premium suite only comes with 2 beds. "Sofa Sleeper" is NOT a bed.
Joseph K (Alameda, United States) on Apr 18, 2024
Went to Mazatlan for the total eclipse. Eclipse was awe inspiring, resort was beautiful on the outside, but lacked some critical things. The main thing people should be aware of is that if you book a room with a "sleeper sofa", what you will get is not a bed anyone can actually sleep on - just something that looks like a bed. Hotels need to provide a few basic things. One is that if they say there's 3 beds, there needs to be 3 actual beds you can sleep on. That's not the case here. The sofa sleeper is not bed. It's a bit hard to describe, but picture the soft foam sofa cushion sitting on top of a plywood frame, and that a shorter plywood table slides out from underneath the sofa. The shorter plywood table is suppose to be the bottom part of the "bed" (where your feet go), but it's about 2" shorter than the sofa plywood frame, so when you lay down on it there's a plywood drop-ledge right in your mid-back, where the 2" drop is between the plywood sofa frame and the shorter slide out table. To make this appear like a bed, they fold open the sofa foam cushion to cover these plywood surfaces. The sofa foam is maybe 2" thick, and very soft, so when you lay on it, you can easily feel this 2" wood drop-ledge in your back. In fact, if you don't lay down carefully, you'd bruise your spine. We complained, and their solution was to add a 2" featherbed, which does not fix the problem of the poorly designed and ill conceived 2" plywood drop-ledge. The hotel manager's follow up solution, they moved one of the mattresses from the bedroom, and put it on the tile floor in the living room. So, basically, our 3 bed premium suite really only had 2 beds. Luckily our 4th person ended up not being able to come or else there wouldn't have been anywhere for her to sleep - unless we'd bought an inflatable pool raft. Also, the cleaning staff kept moving the mattress back into the bedroom, so we had to get the staff to come move the mattress back 2 more times! The pool was nice, but needs a lot of TLC (broken and sharp tiles all over). The landscaping and grounds are lovely. Staff were friendly. Food was ok, but the service in the non-buffet restraurants took forever (waited 55 minutes for our dinner order to arrive in the Bistro - and they need more ice cream availability in other locations). But considering what we paid, I expect 3 beds when I pay for 3 beds.
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