TripAdvisor Traveler Rating

As out-of-state Magic Key Holders, we visit Disneyland/Anaheim many times a year and this was our first time staying at The Hilton Anaheim and WOW, we will absolutely be back. The staff was kind and responsive, our room was clean, and the overall vibe at this hotel was very relaxing and calm (much needed after a long day at the park!). Our room was large with a park view and we loved watching World of Color from our bed. We were very impressed with all the amenities at this hotel including Fedex Office (great to send big souvenirs home), the Beauty Bar, Starbucks, and large pool area. On checkout day, we stopped by MIX Restaurant for breakfast and the food was delicious. Hoping to return to this hotel for D23 Expo (at the Anaheim Convention Center) later this year! Highly recommend!

This Hilton was so disappointing. We purchased a Disney package through Costco. We have stayed at other Hiltons in the past and enjoyed their facility and amenities, but this Hilton is pretty bad. The rooms are dated and dirty. There were zero USB ports and only a couple of usable outlets. The phone and clock were from the 90's. There was a refrigerator and kurig-style coffee pot, but no microwave. The bathroom was a shower over a dirty old tub, no fan, and a barn-style sliding door. They have a parking garage for $20 a night. The walk to Disney wasn't bad - less than a mile. It was just okay...we paid Hilton prices but didn't get Hilton quality. I will not be back. The front desk staff was great and the check-in was easy.

Many things happened to us during our visit but one major thing that really bothered me was the fact that someone left a stuffed animal for my kids on our bed the second day of our stay, it wasn’t the first day as a “welcome” and it wasn’t even a Disney character, since the hotel is very close to the amusement park, you would think that a hotel would put at least a Disney character. So I asked concierge if they do thT and he said no, it was alarming to me because if they don’t do that’s as courtesy or as a service why the hell are they leaving things on my bed for my kids? When my husband talked to the manager she wasn’t surprised she just apologized and did a $50 dollar refund. Are you kidding me!!!!??? Surely this woman doesn’t have kids, she’s not a mom and is not concerned about family’s safety. With all trafficking that happens in the US this was very alarming to me and my husband.. we don’t know who went inside and it could have been anybody that has access to the rooms.. we dont know if this toy had a inside camera or what not. If you want to stay in Hilton hotels because of your points or you are a member just stay at homewood suites by Hilton, service is way better, ITS CLEAN, breakfast is included and have variety everyday, and it’s cheaper.

Stayed here for a conference at the convention center. It could not have been more convenient. Room was fine, nothing spectacular but was more than sufficient for my needs. Like every place in the Disney area, stuff is expensive. I nearly fell over when I ordered at Starbucks one morning ($11 for a breakfast sandwich?!). After that I ate at the restaurant for the rest of the time. Might as well get a proper meal for not much more and the coffee is actually good. Staff were great at the restaurant as well. I used my Hilton app to check in and out and unlock the elevator & room and it worked beautifully.

Stay away from this Hilton. I stayed here due to being a honors member. The hotel from the outside looks beautiful, but don’t get fooled it is disgusting. The furniture from the lobby is scratched and nasty. The room where we stayed in had lint in the ac vent. THERE WERE CONDOMS in the drawer. The bathroom mirror was peeled. The vanity was stained. The bedskirt was very stained and the carpet looked very old. The hotel from inside is very rundown. And the elevators were really slow. Never again will I stay here. Run away from this hotel.