Secrets Cap Cana Resort & Spa

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 4690 reviews):

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Don’t pass this one by..

    Reviewed by Jack B() on Nov 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Great views, great fun and outstanding service. Food was excellent and the Staff at Secrets Cap Cana was always friendly and ready to answer any questions. Our Concierge Charles was awesome as well. It seemed as though he walked the property every day to find us and see if there was anything we needed.

    Celebrated our Anniversary

    Reviewed by MissLinna(Burlington, Canada) on Nov 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    What a great vacation & place to celebrate our wedding anniversary. It’s truly the staff who make this resort the diamond that it is. Room/grounds: We were fortunate to have a beautiful Oceanfront room and the views from any room would have been wonderful given the gorgeous, lush greenery and scenery surrounding the buildings. Food: we ate at all restaurants and enjoyed Oceana (preferred breakfast) and Italian (dinner) the most. All food was amazing, beautifully presented and delicious. Beach: lovely flat and sandy (we didn’t swim -we’re more pool folk) Lots of scheduled activities if you choose to participate Pool: Preferred was too quiet for us, but main pool had lots going on and volleyball was our favourite Evening Entertainment: don’t miss the Queen Tribute on Wednesday evening; we also enjoyed Karaoke on Fri/Sun Meritorious Staff mentions: Yafreise, the hostess in Oceana for remembering us and how we like our coffees, plus Rudy our smiling server; thanks to both for helping me improve my Spanish Leonardo, Pool Concierge extraordinaire, who anticipated what we needed before we knew it, and whose vast knowledge of the area’s history was very enriching Cappuccino & El Gato leading the charges in the volleyball games morning and afternoon, and taking the time to get to know us poolside and also practice Spanish with me Mini Me & Mr Blue at Karaoke made both evenings really fun & engaging Melly, who was our personal server at our special anniversary ”Dominican” lunch & our last evenings dinner at Portofino But most importantly Steves, our dedicated Butler, kept In touch with us daily in person/via text, arranged all of the following: our Dominican lunch, a special romantic anniversary dinner, breakfast in bed, room service “cafe con Bailey’s” every morning @0730, dinner at Himitsu for our preferred time, and even prearranged our return airport transfer - this gentleman made us feel as though we were the most important guests at the resort during our stay and made it our best Secrets anniversary vacation ever - Cap Cana we cant wait to come back — “see you next week”

    Awesome Visit to Secrets Cap Cana

    Reviewed by CDNslovetotravel() on Nov 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Our time this past week at Secrets Cap Cana was amazing to say the least. It’s the perfect size resort with the most beautiful beach! We never felt like we had to rush for chairs.. and once we landed our spot everyday we had the best server Nelson attend to us ALL week! But our stay wouldn’t have been as personal or welcoming if it wasn’t for Edwin- the best concierge we could ask for! We weren’t on the preferred side but it felt like we were because of his personal attentiveness and welcoming daily visit! No matter where we were - on the beach.. or our rooms or dinner, Edwin was a wealth of information and definitely made our stay the 110% that it was! Thanks again .. until next time ??

    Relaxation & Fun

    Reviewed by Rob S() on Nov 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Resort is top notch. Pretty much everything you could want and if you don't have it just ask. Our concierge Charles was there for anything we needed. Just a quick message to him and it was done or answered accordingly. He is definitely an asset to Secrets. In fact ALL staff were polite, helpful and just pleasant no matter what job they were doing. Probably the best staff of any resort I've been to. Charles was great but so too were all the bartenders including Alan at the pool bar in the evening & the guys in the lobby bar all with great talents to keep it fun. And the beach girls serving drinks like Analiese (I know I'm spelling that wrong) were there at all times with a smile and knowing exactly what you wanted. The restaurants were all great. I won't comment on best one since each guest would have their own opinion but I never had a meal I didnt like. The grounds are very well kept and I not once saw anything amiss. The pools are warm and cleaned daily. Its awesome to lean on the infinity edge and look at the ocean. The beach is cleaned daily as well and beautiful including palapas for shade. The rooms are big and nicely decorated, bathrooms beautiful and huge 2 person showers with 2 shower heads. Maids make up the room twice daily with turn down service at night. Overall I can't find anything to complain about at Secrets Csp Cana. I'd not hesitate to recommend this resort to anyone

    Great time

    Reviewed by Darlene66(Baltimore, Maryland) on Nov 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This review is for those that haven't been here before and are trying to make a decision. It is close to the airport for those that like to start their vacation ASAP. If going in the summer keep in mind that some of the restaurants and common areas are not air conditioned. The dress code on the website and on the tablet in the room were not up to date. Men were only required to wear pants to the French and Italian restaurants although for the most part they still looked quite nice in shorts, button down or nice other short sleeved shirts and casual shoes. The women tended to dress up a bit more and sitting in the lobby was like a mini fashion show each evening. You could listen to a live singer around 7 then head to dinner. If you went to dinner earlier than you could watch a live singer at 9 in the lobby or there is a show in the theater 4 evenings per week. The shows in order of my preference are- Rock, Queen Tribute, Sensuality and Pop. I think that the sound is too loud in the theater. I would prefer that the music was turned down so that you could hear the vocals. There was also a fire show on the beach one night. There was karaoke at least one night. The four of us agreed that our favorite restaurants were the Italian and Mexican but the only thing that we didn't like were the steaks. I had filet mignon in the French and Angus in the steak house but we all 4 agreed that we get better cuts of meat from the grocery store. Pool was beautiful. Beach was pretty but it wasn't as clear as what I am accustomed to in Mexico. The sargassum was bad one day, hardly present 2 days and there was a little bit the other 4 days. We found the extras a nice touch. They brought around bottled water, the drink of the day and one day they brought around drinks in pineapples. They brought appetizers around the pool and one day at 4:30 there was a very good duo at the pool. We might try Secrets in Jamaica next year but wouldn't hesitate to return here.