Sandos Playacar Beach Resort
Playa del Carmen 4.0
Overview
This spectacular beach front resort is nestled between an incredible half mile stretch of pristine, white sand beaches and a championship golf course designed by Robert Von Hagge. The resort is the ideal getaway for families, couples and friends, with plenty of activities to keep everyone entertained, day or night. From the Kids Club, Spa indulgences, dancing the night away at the Disco or simply lounging on the beach or poolside, Sandos Playacar Beach Resort has it all for the perfect holiday.
Exchange privileges between Sandos Caracol Eco Resort and Sandos Playacar Beach Resort. Guests of either property have access to the services and amenities of both properties. Limited day passes are available, day passes must be booked in advance, a la carte restaurants are not included in exchange, transportation between properties is not included. Additional restrictions apply, please contact hotel front desk for full details.
Other fees include
- A Government of Quintana Roo environmental tax ranging from $1-7 USD* per person per night is to be paid locally to the hotel. *Subject to change.
Check in
3 p.m.
Check out
12 p.m.
Rooms
819
Inclusions
- Daily activities
- Round-trip airport transfers
- Nightly entertainment
- 24 hour room service
- All taxes
Rooms
- 1 king bed, or 2 double beds
- Garden or Pool View
- No more than 2 guests in the room
- 1 king bed, or 2 double beds
- Garden or Pool View
- Select Club section
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- TV
Select Club (18+) amenities:
This adults-only section is set a few steps away from the beach, and features a private oceanfront pool, complete with afternoon cookouts and Premium drinks. Guests staying in the Select Club will also have access to their own daily breakfast buffet, an exclusive beach area with hammocks and loungers, and two Premium Bars offering WiFi, computers, Premium drinks, concierge service and more.
- 1 king bed, or 2 double beds
- Ocean view
- No more than 2 guests in the room
- 1 king bed, or 2 double beds
- Ocean view
- Select Club section
- Minimum 1 adult, maximum 2 adults
- No more than 2 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- TV
Select Club amenities:
This section is set a few steps away from the beach, and features a private oceanfront pool, complete with afternoon cookouts and Premium drinks. Guests staying in the Select Club will also have access to their own daily breakfast buffet, an exclusive beach area with hammocks and loungers, and two Premium Bars offering WiFi, computers, Premium drinks, concierge service and more.
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Garden view
- No more than 5 guests in the room
- 1 king bed, and 1 sofa bed, or 2 double beds, and 1 sofa bed
- Garden view
- Hacienda section
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 5 guests in the room
- Living room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- TV
- 1 king bed, and 1 bunk bed, or 2 queen beds, and 1 sofa bed
- Garden or Pool View
- No more than 5 guests in the room
- 1 king bed, and 1 bunk bed, or 2 queen beds, and 1 sofa bed
- Garden or Pool View
- Family section
- Minimum 1 adult, maximum 4 adults
- Maximum 3 children
- No more than 5 guests in the room
- Balcony
- Bathroom with shower only
- No less than 3 guests in the room
- 24 hour room service
- A/C
- Alarm clock
- Bathrobes
- Coffee maker
- Hair dryer
- Iron/Ironing board
- Mini-bar
- Phone
- Safe
- TV
Select Club amenities:
This section is set a few steps away from the beach, and features a private oceanfront pool, complete with afternoon cookouts and Premium drinks. Guests staying in the Select Club will also have access to their own daily breakfast buffet, an exclusive beach area with hammocks and loungers, and two Premium Bars offering WiFi, computers, Premium drinks, concierge service and more.
Amenities
- Public areas wheelchair accessible
- Wheelchair accessible rooms
Accessibility features are based on request and availability, and are not guaranteed. Please contact WestJet Vacations at 1-877-737-7001 for further information.
- Sandos Caracol Eco Resort
- Child care services available ($)
- Children’s pool
- Playground
- Pool and beachside activities
Kid's club
- Open daily
- Programmed games, crafts and activities
Teen club
- Open daily
- Programmed games, crafts and activities
- With arcade games, mocktail bar and dancefloor
- Children ages: 2 to 12
Type | Amenities | |
---|---|---|
La Plaza Bar | Bar, Sports bar | |
Riviera Lobby Bar | Bar, Lobby bar | |
Swim-up Bar | Bar, Swim-up bar | |
La Mision Disco | Nightclub |
Check-out time: 12 p.m.
Wi-Fi
- Lobby
- Select public areas
- Room
Type of restaurant | Type of cuisine | Open for | Additional Information | |
---|---|---|---|---|
Festival Grand Buffet | Buffet | International | Breakfast, Dinner, Lunch | |
Il Piemonte | À la carte | Italian | Dinner | Reservations required |
Blue Moon | International | Snacks | ||
Le Gourmet | À la carte | French | Dinner | Reservations required |
El Gaucho Steakhouse | À la carte | Grill/steak house | Dinner | Reservations required |
Asiana | À la carte | Oriental | Dinner | Reservations required |
Fogo de Janiero | À la carte | Brazilian | Dinner | Reservations required |
Gourmex | À la carte | Mexican | Dinner | Reservations required |
Cupcake Café | Coffee and Pastries | Snacks | ||
Chayita | À la carte | Mexican | Dinner, Lunch | Reservations required |
Oceanfront Snack | Buffet | International | Breakfast | Adults only |
Oceanfront Snack | Buffet | International | Lunch |
- Rooms: 819
- Fitness centre: on site
- Sauna steam room available ($)
- Spa: on site ($)
- Spa treatments: on site ($)
- Yoga
- Spin Class
-
All-inclusive: Included
- All meals plus snacks
- Unlimited domestic and premium drinks
Pools
- Adults only pools: 1
- Jetted pools: 1
- Kids pools: 4
- Outdoor pools: 9
Water sports
- Dive shop: on site ($)
- Motorized watersports: on site ($)
- Non-motorized watersports: on site
- Scuba diving: on site ($)
- Snorkeling: on site
- Watersports centre: on site
Other sports
- Aerobics: on site
- Bicycles: on site
- Tennis courts: on site
Other activities
- Beach activities: on site
- Daily activities: on site
- Games room: on site
- Nightly entertainment: on site
- 1 Select Club pool (for Select Club Adults Only guests)
- Concierge
- Currency exchange available ($)
- Dry cleaning available ($)
- Giftshop available ($)
- Laundry services available ($)
- Tour desk available ($)
- Wedding facilities available ($)
- Car rental desk available ($)
Family
Beach
Bike
Chayita
Cupcakes
Entertainment
Festival
Gym
Grounds
Kid's Club
Golf
Pool
Slide
Pool
Rodizio
Spa
Teen Club
Location
Reviews
TripAdvisor Traveler Rating
4.5 Excellent
-
Cleanliness 4.5
-
Location 4.5
-
Rooms 4.0
-
Service 4.5
-
Value 4.0
Great service by Gloria
760jenp (Mississauga, Canada) on May 03, 2024
Mongolian beef was tough, but the sushi and miso soup were absolutely excellent and Gloria our server was more than fantastic
DO NOT WASTE YOUR MONEY HERE!!
Maps25173768919 on May 01, 2024
Honestly DO NOT waste your time! We were with our 3 small children to attend our brothers wedding. We had about 60 other people that all had some sort of a bad experience but ours was by far the worst. We could not bathe our small children do to the tub not having hot water. Spent 3 days of complaining and being told every time that it was fixed. I physically went to the front desk 8 times. We were not compensated at all! We had to bathe our kids at a family members room the whole week. Then the food was mediocre at best and thats if you could get into any of the over booked restaurants. And trust me you will wait hours to make it to the end of your meal. The “waterpark” areas were closed most of the time we were there so the kids did not get to enjoy that. And to top it all off we were there for a wedding. The area of the wedding is close to the adults only pool and bar. There is nothing else within walking distance for a drink. And unless you had a gold band you were denied anything to drink including water. I walked up with my 1 year old in my arms asking for water and was denied. I wish I could give negative stars for this resort. If you are traveling with children, avoid this place like it’s on fire. Maybe even avoid it if you’re not with children. HORRIBLE experience is an understatement.
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