Meliá Cozumel

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 4095 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    We Loved Melia Cozumel Golf

    Reviewed by LoveTravel535867() on Apr 19, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We had a wonderful time at this resort. The staff starting with the front desk Erik and Illiana so very accomodating and friendly. The food was very good and the staff were so friendly Antonio, Hamir, Ignacio, Fredy, Martin and Leonardo just to name a few so helpful. The resort was very clean and well kept. The beach was lovely. We will be back. Joan & Alex

    Individual ratings:

    Service

    Service-5

    Value

    Value-5

    Great resort in Cozumel

    Reviewed by aidanrkmcknight() on Apr 02, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We had a wonderful experience , staff were friendly, food was good, drinks were great. Beach was chill! My only disappointment was booking side trips in the hotel lobby. We found the price wasn't what we thought, and would have preferred to not have done then. Other than that we had an amazing experience

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-4

    Value

    Value-5

    Terrific family spot

    Reviewed by Jim R(LaSalle, Canada) on Mar 26, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    A fairly small resort but participation in activities by guests made for a great atmosphere. For my taste, I will look for resorts of this size in the future. Plenty of beach volleyball, mini putt and lots of lounging. Guests seemed mainly responsible (not too loud at adult pool, not much carelessness with trash or waste of food/drink that I saw). The only guest trouble I had was people not controlling their children at the buffet. Seriously people, you/your kid should know better than to be touching food they are not taking - use the friggin' tongs! I try to avoid buffets but this one wasn't too bad - quality and variety was fine but it was pretty much the same breakfast and lunch every day. Table service and a la carte for all meals was pretty good. All in all, a very good value. Staff was generally excellent in trying to serve our needs/wants. Did not golf but the course looked pretty decent.

    Winter beach vacation

    Reviewed by Al G(Tucson, Arizona) on Mar 21, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Our stayed at the MeliaCozumel for four weeks from Feb. 19 to March 18. The Hotel is very well kept and clean, the beach is fabulous and the food was tasty and abundant. The best part was the Staff! From the day of our arrival until our departure a month later we were treated with a friendly and helpful attitude in all the areas that we frequented. Gerardo, Tania, Ramon at the Reception; Abril at the private Beach area; Felipe, Santos and Luis at the Bars; Antonio, Domingo, Freddy, Manuel(2), Jpse, Ignacio, Juan Hamir and so many others were terrific and courteous.. We will come back !

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    American Tourists

    Reviewed by vesllc() on Mar 15, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    Good overall value. Nice and clean. Friendly and close to anything you need. Breakfast and Lunch were good. Dinners were a big disappointment. You may want to spend the extra and eat out at night. Otherwise, nice place.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-4