Hyatt Zilara Rose Hall

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 3865 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    Second time here

    Reviewed by Bridgette I() on Mar 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    This was our second time here in Jamaica staying at the Hyatt & we are treated great by everyone here. Highly recommend this place. The staff are so friendly. The food is outstanding. You have many restaurant to pick from but the buffet is the best!!!!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Amazing!

    Reviewed by dearly4ever(Denver, Colorado) on Mar 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Just returned from a 4 day amazing trip at the Hyatt Zilara hotel. What a magnificent place!! The rooms are incredibly spacious and the grounds so beautiful! I was not sure how I would like the food but I must say it was really good!!! Loved the buffet for breakfast due to the options. Also loved the asian fusion which was incredible, booked the table by the wok to watch the chef cook. Also tried the brazilian but that was just ok. If you have been to texas de brazil or fogo de chao, cannot compare, wasnt as good as that but it was average. Dont forget to try the jerk chicken at the jerk hut, their hours are limited though, only open until 6pm. I must also say if you are coming to party, this is not the hotel for you, everything was quiet by about 11pm every night which made us go to bed early and have a more restful vacation. I do wish they had a club as being on an adults only vacation would have liked to have a place could listen to music till later like 1a. Also, would have loved if there was more reggae music playing, there wasnt as much playing like I expected. The best thing about this place though is the staff! They are all so genuinely friendly and were all nice to talk to. Special shout out to our concierge Delano, always happy and made me feel like a special guest. Also special shoutout to the following wait staff and bartenders who just made my day everytime I saw them; Travis, Velena, Mortimer, Calvin and Lajwayne. Overall, I will say incredible. Keep up the good work Hyatt Zilara!

    Individual ratings:

    Service

    Service-5

    Value

    Value-5

    Great family vacay!

    Reviewed by ShariS759(Bellaire, Texas) on Mar 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Amazing family vacation with our 3 "adult" children! Beautiful grounds, lovely rooms, gorgeous beach and all-inclusive made it a really fabulous stay. Some restaurant options were better than others, most of them being at the sister hotel Ziva. The staff at the hotel was probably the nicest we have ever had. Everyone was so friendly and happy to accommodate. There wasn't a lot of nightlife, but that just made it a more relaxing vacation for all of us! Would return in a heartbeat!

    Individual ratings:

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Excellent staff, food and service

    Reviewed by Odyssey55652349996() on Mar 18, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We throughly enjoyed our week stay at Hyatt Zilara. The grounds are well maintained, service is outstanding, and we never encountered a wait at any of the restaurants. We took lots of bug repellant, but never used any because it wasn't needed. The amenities are wonderful---we went sailing, used the gym every day, and ordered lots of free fruity drinks throughout the day. Friendliest staff ever!! We will definitely be going back!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Our second visit

    Reviewed by MamaBrady691() on Mar 17, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    I absolutely LOVE Jamiaca and returned knowing Danielle was still at the Hyatt. I will only return to this resort anytime I want to come back. Everyone is so pleasant,the bell hops, the restaurant staff, etc. BUT the pool atmosphere is SO much fun; yes the rooms are kept very well, and the food is outstanding as well. I absolutely loved the pool bar though, the staff (Danielle, Mortimer, Hugheton, Vijay and Chantell, Omar and their crew too) they are just so personable, attentive, and engaged with everyone there. I can't wait to come back! What a beautiful country!! I wouldn't stay anywhere else but the Hyatt Ziva or Zilara! Thank you for a wonderful and memorable time!!

    Do you need a response from WestJet regarding a positive or negative travel experience?
    Please give us your feedback.

    Required fields

    Write a hotel review

    Only vacations taken less than 18 months ago are valid.

    How was this hotel for:

    Example: (What did you think about {hotel-name}? Was it in a great location? Were the staff accommodating? Would you go back? 2,000 characters max

    We will not post reviews that include:

    • Mentions of specific travel companies
    • Profanity and inflammatory comments
    • HTML or URLs
    • Pricing information

    Example: "We loved our stay! The concierge always went above and beyond!" 140 characters max
    Would you recommend {hotel-name} to a friend?

    Add photos/videos:
    *You need to agree to the submission policy and verify your age before you can share your photos and videos.

    XXXX

     files attached

    Clear all files

      This is the name that will be attached to your review.

      Our submission policy:

      XXXX