Holiday Inn Resort Aruba

3.5 star rating

This hotel is rated between 3 and 4 stars. 3 star - Standard accommodation with basic facilities and limited services. 4 star - Quality accommodation with a variety of facilities and services.

    What to expect (based on 4640 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-5

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Great price-performance ratio

    Reviewed by DanielHM84(North Bergen, New Jersey) on Aug 07, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We were looking for a Hotel on the west of the island because of the nice beach on this side. There was also one other Hotel in the closer race -> The Renaissance Hotel in Oranjestad — Side note -> We’ve decided against this one because the Flamingos there get clipped the wings. We also passed it at one tour through the city. The little natural water pond was not nice at all. A lot of plants and crabs are there and the coast isn’t for getting in the water at all, so you have to go by boat to the privat island which is directly next to the airport. — Back to the Holiday Inn -> We booked only the nights without any breakfast, lunch or dinner. The Hotel is located in a nice area with a lot of restaurants and of course right at a very nice and beautiful beach. The prices to get there from the airport with a cap is fix ( Airport - High-rise Area = $31). The most of the caps have to be payed cash. Only a view caps are equipped with a credit card reader and it cost $4 in addition. The staff was wearing always a mask and your temperature will be measured before entering through the main entrance. You also will find a lot of hand sanitizer stations on the property. We had a clean room on the 3rd floor on the opposite side of the pools and we also could see the beach and sea partially from our balcony. The drinks are cheaper at Pelican Nest which is right next to the Hotel. The coffee at the coffee shop is even more expensive as at the Starbucks across the road. If we visit Aruba again we will stay at this Hotel for sure.

    Decent hotel with Great location

    Reviewed by winnieex0(New York City, New York) on Jul 28, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We stayed here for two nights before moving to the Marriott Stellaris after Hyatt cancelled our reservation. This is a very decent hotel at its price point and the location. It is right on the middle of Palm Beach with a pristine beach and close to many bars and restaurants. Of course this is not a luxury resort, and it's a bit dated. The service was great and it was easy getting a beach front palapa. If you just need a place to sleep and want to enjoy the island itself, it's definitely a good choice to do Aruba on the cheap.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    Post COVID visit

    Reviewed by Bizfrogg(Danvers, Massachusetts) on Jul 26, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    So happy to be back to Aruba and the Holiday Inn. We missed our yearly visit in April due to COVID so it was nice to make it here this year in July. The hotel was at pretty low capacity (no fighting for palapas) and the palapas have been moved forward again on the beach! Sad to see that some of of favorite staff who have always made our trips special are not back. The manager Martin, who always walks around ensuring guests are happy and well cared for was nowhere to be found. We really missed his attention to detail. He always made us feel so special. Also, John the bellman has not returned yet. Hope to see these great guys soon and hope they are well. Don’t hesitate to come back and support this beautiful island.

    Great hotel for the price but

    Reviewed by lynnbangs() on Jul 26, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    The resort was nice, staff friendly, and during the covid 19 pandemic all safety precautions were met. What I didnt like was at least three people staying at the resort would clean their slippers of beach sand in the pools and Jump in the pool with sand on their bodies with out rinsing off. There were three rinsing stations and no enforcing of rinsing sand off before heading into the pool. Gross. Also iguanas are all over the property. Not a problem. The problem was they would defecate and urinate near the pools and not once did staff power wash the areas. Other than that I loved the resort.

    I really wanted to give you a 4

    Reviewed by theblues5(Northport, New York) on Jul 25, 2020

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    First...thank you Aruba for welcoming us! These are hard times. Rooms: They were almost clean? We had scraps on our carpet. They need updating too. Information: no binder in room. Is this because of Covid? No idea about room service (we were in quarantine awaiting results), when pool closes, events, etc. I was sad to miss Bingo. Staff: 98% over the top, the other 2% horrible enough to make you upset. Location: perfect. Once again, I really wanted to give you a 4. Thanks Aruba.