Holiday Inn Resort Aruba reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.0
  • Service 4.0
  • Value 4.0

5127 TripAdvisor reviews

TripAdvisor users rated this property 2 out of 5

Not worth the risk unless u like partying until all hours of the night

J1425NWchristyh on Jul 01, 2022

I’ll start by saying the location , service, and beach are great. However the location of one particular tower is so big a factor that I will probably never stay here again. I like to maximize my days on vacation. Get up at 6ish and bed by 10ish- this year I was out in the Sea Tower and that vacation style is not realistic if you are out here. This tower is next to Moomba Beadh Bar. The bass and music echoes through your room until 1 or 2 am. The best part is when they put me here they said “we’ve upgraded you to a partial ocean view room.” This week has been the WORST room experience over ever had on vacation. I am not exaggerating one bit when I say the bass echoes though your room. It’s even worse when you lay down expecting quiet and it just pounds through your room. The first couple days we were here we complained and it got no where. We were told we were not the first but there was nothing they could do. As someone who had made aruba their yearly destination I will never spend all that money to stay here again. There is no consideration as to what type of vacationer you are before being put in this tower. Every night it was a struggle to get to sleep bc it was like living on top of a city night club on a weekend. If they had been more accommodating and switched us bc our vacation Sutlej was so vastly different that what the sea tower gave1 I would’ve rated this higher. But they were not accommodating and frankly it’s not worth the risk being placed in Thai tower. Barcelo, RIU, and several others are right in this sale area but have no risk of a night club disrupting and ruining your nights on vacation. This was by far my worst experience in Aruba. And one that will have me finding a new hotel in future years.

TripAdvisor users rated this property 5 out of 5

NO ONE better than Alex!!!!!

lkw387 on Jul 01, 2022

Spent a week at the Holiday Inn, and Alex from Ocean Breeze bar took care of our large group of 16 EVERY DAY! I don’t think anyone ever had an empty cup. He was attentive, fast, and SO nice every single day. Holiday Inn is lucky to have someone like Alex working for them! We will for sure be back soon and will be looking for Alex as soon as we arrive!!!!

TripAdvisor users rated this property 3 out of 5

Not sure I will return to Holiday Inn...

meandmybabies (Toms River, New Jersey) on Jul 01, 2022

We just got back last Sunday and this is our second time in Aruba. We love it so much that we’ve decided to go back. The first time we stayed at a beautiful all-inclusive resort. The rooms were gorgeous. However, the food was okay. We wind up going out to dinner most of the nights because Aruba offers so much great local restaurants out of the resorts. First, I would like to acknowledge the staff. They are all so friendly and accommodating, it made a difference in our stay. The Holiday Inn Resort Aruba is a budget-friendly resort. Holiday Inn was recommended to us by some people who are regulars in Aruba. Thought we would try it...So this second trip, we've decided to do the European Plan with breakfast package. We arrive at the hotel and the lobby is not air-conditioned. The employees at the reception area did not seem happy and if anything, they look annoyed. Trying to get our room situated took a while because we needed a connecting room with a specific bedding request and for some reason, it was not in their system, so it was a little frustrating. Mary, who assisted us was very patient. ROOMS: We got rooms at The Sea Tower which was the farthest to the main lobby. The hotel was okay, but the rooms are very run down & it is desperately in need of some upgrading. All the furniture has gone through its wear and tear which is visible. The bathroom was small and just outdated. If you are used to 4–5-star resorts with all the bells and whistles, then you might want to think twice about staying here. You do get what you pay for! Our elevator was broken the entire stay, so we wind up using another one that was farthest from our room. There is a beach bar called "Moomba" which was literally outside our balcony. They played music all day and every night until 1 am (2 am on wknds). So, trying to get a quiet night's sleep was tough but we did not want to move rooms after settling in, so we dealt with it. I just wish they would have disclosed this info to us beforehand. The beds and pillows are comfy, AC worked great. Housekeeping was always around if you need anything. We prefer for housekeeping to stay out of our room bc of our personal belongings and just asked them to give us fresh towels, toilet paper, etc. FOOD: Breakfast at the Coral Restaurant was fantastic. Food was always fresh; the staff was all very attentive and happy to assist their guests. BEACH/POOL AREA: The beach and beach/pool area was great. The water is incredible and clear. Although we did not use it, there are 3 separate pools and 2 jacuzzis but no swim-up bar. We had lunch at the Oceanside Bar which was decent. Alcohol drinks are watered down. Since we did not do the all-inclusive, we bought a bottle of Grey Goose and Rum at Duty-Free airport and made our own drinks. They have waiters that will serve you beachside, so you don't need to go up to the restaurants. We love Juan Carlos and Hugo! There are plenty of lounge chairs but you have to pay for your hut/Palapa daily. It's $30 if you reserve it the night before or $15 if you reserve after 10:30 am the day of. Most of the time, all the oceanfront huts are taken so you will have to settle for what is available. We still had a good location, so it’s no big deal. Towels are available to you if you have your towel cards which are given to you at the time of check-in. Miguel and Leabitt was always happy to help. Unlike, other islands I have to say everyone is just friendly here. We have 3 teens with us. The 2 older boys went out and walked around the area during the day and at night we felt comfortable enough to let them go out because Aruba is a very safe island. Overall, it was a great family vacation (because Aruba is just a beautiful island) but I am not sure if I will be returning to this resort. Here are some restaurants to try… Gianni’s (Italian) – it’s our second time here, food is allowed delicious. I highly recommend it. Madame Janette (Steak and seafood) – it’s very pricey and to us, it is not worth the money. Texas De Brazil (Rodizio Steaks) – The food, service, and ambiance are great. I highly recommend it. Barefoot (Seafood) – The ambiance is fantastic, and the service is great BUT the food was okay. Menu options are not that great esp if you have kids. I still recommend it. Pizza Napoli (Italian) – This place is small but will surprise you. The pizza and pasta were delicious. I highly recommend it. I highly recommend making your reservations at least 2 weeks before your arrival. I hope this helps! Enjoy your vacation.

TripAdvisor users rated this property 5 out of 5

Coral restaurant team

RosaPB1965 on Jul 01, 2022

My family and I are sadly leaving today but we can’t leave without telling you about the amazing team you have at corals in the morning! We have been repeat customers for the last decade plus and can’t be happier with the customer service your team has! Eddy Rivera and his coral team including Juan Miguel, Veronica, and Carolina always go above and beyond to make us feel like family! We can’t forget about Joselito, he is always a gentlemen! He is one of the first people we met while we were here and it is always a pleasure!

TripAdvisor users rated this property 5 out of 5

Famille vacation

josiecO4961XR on Jun 30, 2022

Second tome here at thaïs hôtel Instagram Aruba. Great for families, clean hotel and rooms, with room service, helpful and polite staff and great beach! Food is very good and varies from one restaurant to another, and from lunch to dinner.

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