Holiday Inn Resort Aruba reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.5
  • Location 5.0
  • Rooms 4.0
  • Service 4.0
  • Value 4.0

5638 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Da Vinci Visit

eprofetto18 on Jan 26, 2023

I was absolutely in love with this place. But my waitress Adriana had to be the icing on the cake. She was so beautiful, nice, and had everything come out in a second. I would come here again just to see her smile!! 11/10 recommend all the way??

TripAdvisor users rated this property 5 out of 5

A Friendly and Comfortable Home

tbowers42 (Ashburn, Virginia) on Jan 26, 2023

This was our second visit to this hotel, and we have already booked for next year. It’s not the newest hotel on the beach, but it’s comfortable and welcoming. We have everything we want: ocean, pools, restaurants and friendly staff. We have eaten breakfast and lunch here every day and are completely satisfied. Shops in the hotel meet most of our needs and there is ample shopping and dining across the street.

TripAdvisor users rated this property 1 out of 5

Poor Experiance with Holiday Inn

rajeshrB7047SB on Jan 26, 2023

I had reserved a room at this hotel almost a month before and realized i needed a bigger room and hence called and cancelled the original room. I never received any email back confirming the cancellation and i did not realize till the date of the reservation when the hotel had charged me for one nights stay - I tried to reason with them but they just would not take it, This just seems like a con job operation and a gotcha job by this hotel administration. very unprofessional in dealing with customers and poor attitute. we are regular visitors to Aruba and will nbever stay at this hotel ever again and will also ensure none of our friends and relatives in the communities do so either. I would recommend people stay away from this property which is nothing about customer satisfaction but just out to get people's money .

TripAdvisor users rated this property 5 out of 5

Breakfast

JillM2323 on Jan 25, 2023

The staff at the Holiday Inn Aruba breakfast buffet are always so happy and attentive. Rosa Wever always has a smile on her face and she is right there when you need someone or something. I hardly recommend having the breakfast buffet at the Holiday inn Aruba when you come to this one happy island

TripAdvisor users rated this property 5 out of 5

Amazing!!!

Kelly C on Jan 24, 2023

Jose and Arthur were the best bartenders we’ve had on our trip so far, martinis were beautiful and tasted amazing! We will definitely be back to Holiday Inn Aruba!!! Perfect location, beautiful beach, and wonderful staff! Lucille and Wilfrido were fantastic at Oceanside!

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