TripAdvisor Traveler Rating

What an awesome vacation!!! We were glad to stay at the Holiday Inn again! The hotel and staff was outstanding!

Good service excellent place right in the heart of Aruba Jzea our waiter was excellent

Veronica is was the most amazing waitress we have ever had. The hospitality she provides is pure perfection!

This is the best hotel on the beach in Palm Beach! The hotel is located on the best piece of property in Aruba, the beach is just phenomenal! However, this hotel is not great because it’s the most up to date or has the best amenities. it is GREAT because the STAFF makes this hotel the BEST EXPERIENCE. So this is where I will start, with the staff! I’m sure I will leave someone out & I will apologize now… Cecile & Tibisay, Thank you, thank you, thank you! These 2 ladies are just GREAT managers but bring so much more!! They are friendly, caring, helpful, accommodating to use a few adjectives! They make you feel like you have been friends with them for 20+ years! Just great people! Whatever you do, DO NOT LOSE these to ladies bc the hotel won’t recover from a loss like that! Holiday Inn, these woman are apart of the reason my GF & I come back! Their hospitality is what you’d expect to get in a private villa, concierge kind of private stay. They make everyone feel welcome & go above & beyond! Next up the bars! Edwardo, Jose, Lucille, Stephany, Lucas, Pedro, Andres, Yaqui (Andres), Victor, Calvin, Juan Miguel, Josual to name a few. These guys & girl are INCREDIBLE! I come to this resort twice a year. They ALL remember what we drink. They are always quick to get you a drink, help you get a seat at the bar when it’s crowded & MOST IMPORTANTLY make the BEST DRINKS!!! However, it’s each persons personality that makes going to the bar fun. They engage with you & have conversations, they get to know you & each person makes you feel like you’re at your local bar! Oceanside with Edwardo, Jose, Lucilla (hope she comes back to this bar, VERY MUCH MISSED!!!) , Lucas, & Juan Miguel doesn’t miss a beat! That is a winning team with great customer service, stories, suggestions for different things on the island, they don’t miss. I just wish you guys would KEEP Oceanside open LATER!! That is the only NEGATIVE! Let us drink at the BEST BAR on the Boardwalk outside by the water until late night! Your staff would kill it outside open late! Love that you have opened the lobby bar earlier (11am), FANTASTIC MOVE!! The lobby bar CRUSHES at night with Victor, Joshual, Calvin & sometimes Yaqui! (& sometimes Jose) This is the FUTURE of your bar scene! These guys KICK ASS every night or if they wind up at Agave or Seabreeze they are always on point! Yaqui that espresso martini with a scoop of ice cream, nice touch! That drink is a WINNER! Victor & Joshual are an unstoppable team & Calvin always brings his A game & Jose always makes great drinks & has a story to entertain you with. I cannot say enough about this crew! These guys always make you feel like you are home. At the Seabreeze, Pedro, Andres, Lucilla (although I rather her at Oceanside) & Stephany are great. You get more of the same! Great drinks, great conversation, island advice, etc! They provide it! They cannot help you enough. Every bartender I have named makes coming back to your hotel FUN! Do Not lose one of these special people because as I said earlier these people are why we come back!! Corals…. Eddie Rivera is phenomenal! Guy is a king in hospitality! I do not know how he does what he does but he treats you like a friend, & can’t help you out enough! He’s phenomenal to everyone! Before I miss a few others let me mention Luz, Veronica, Agustin, Maxi, Carolina, Juliet, Wilfredo, Hamilton, Adrianna, Chanty… I know I’m missing a few others but these people also go above & beyond to make you feel like friends & so welcome at the resort. They go all out to help you! Luz, Juliet, Carolina, Wilfredo, Chanty, Veronica are always smiling & welcoming! They do it all! They are so personable and just great people. It was My Moms birthday when we were there & everyone was so thoughtful! Juliet & Lucilla really went all out & every employee that knows my Mom helped make her 78th birthday SPECIAL!! Thank you! Diana from Oceanside is Amazing too! She is so welcoming & really cares about everyone! She is a great person, manager & is always willing to help make sure your trip is going great! I can’t say enough about this resort. I come back to this resort bc the employees make this more than just a resort. If you are nice they give back to you ten fold. The only other thing I ask other than keeping Oceanside open later is that you upgrade the air conditioning. Sometimes it’s just not as cold as it can be. I’ll end by saying if you want a great vacation, come to this resort!

Dinner at the sea breeze with maxi as our server was magical !!! The service was outstanding and the food was delicious.Maxi was so sweet and took pictures of us with a beautiful sunset in the background. I highly recommend this place !!!