Mandalay Bay Resort & Casino

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 8940 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4.5

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Disappointed

    Reviewed by lynnettefraka(Kingman, Arizona) on Sep 16, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Integrity, do what you say you’ll do. Inform your staff properly. Give them the tools to properly do their jobs. They were all very nice and professional. Just did not follow through. If you cannot accommodate a guest then don’t assure them you can.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-3

    Value

    Value-2

    Wedding

    Reviewed by deelicious187() on Sep 16, 2019

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    The staff was amazing and food was amazing. I came with 16 people who all had a great and memorable experience thanks to my host Adrian Perez. I will definitely come again in November for the Sara Bareilles concert.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Panoramic suite with terrible view

    Reviewed by William F(Irvine, United States) on Sep 16, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    I splurged for a "Panoramic 2 bedroom suite" for over $1000/night. The room was clean and well appointed, but located on the 4th floor overlooking the roof of the lobby and only a small view of part of the strip from one of the bedrooms. This suite should definitely not be called "panoramic" and should certainly not cost as much as others on high floors with an actual view.

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-3

    Rooms

    Rooms-3

    Service

    Service-4

    Value

    Value-1

    Gambling

    Reviewed by Virg4422(Kelowna, Canada) on Sep 16, 2019

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    They have valet service here but it is very expensive. $21.00 for 2 hrs. And $24.00 if you go over the 2 hrs. Staff are friendly and courteous. Machines are not paying very much. We were looking for a room that showcased a bunch of blooms however, no one seemed to know what we were talking about. It was advertised in a magazine in our room but no one at Madalay knew anything about it.

    Individual ratings:

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Expensive time consuming

    Reviewed by arturoarroyogarcia(Colton, California) on Sep 16, 2019

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    Too expensive and time consuming.... just for that reason we stayed at a local casino the next day was quick and easy going normal prices and simple going .....had alot better time in local casino but of course nothing beats the pool at mandalay bay