Mandalay Bay Resort & Casino reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.0
  • Rooms 4.0
  • Service 4.0
  • Value 3.5

21489 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Amazing hospitality, lovely room, comfy bed

farmergrl2 (Gulfport, Mississippi) on May 26, 2024

I have never had such a wonderful check in experience with such an amazing staff member. It had been a very trying trip with a short layover due to a family emergency. The front desk staff took notice and brought me water almost right away as I am sure she noticed I needed it. She was so supportive and cheerful, it helped me immensely to get to my room, organize the next leg of my journey and grab six hours of sleep before heading off to the airport. She made sure the room was not far, emphasized clearly what I needed to know and helped me arrange transport for the early morning back to the airport. I honestly would not have been in good shape without her patience, common sense and good humor. The bed was so comfortable. The room clean and roomy and quiet. My first time in Vegas and all I experienced was Mandalay Bay but we will be back to explore and will stay at the Mandalay. You have my sincerest compliment and gratitude on your excellent staff and condition of your property. Thank you!

TripAdvisor users rated this property 5 out of 5

Our Favorite Resort in Las Vegas!!!

Dewey G (Eden Prairie) on May 25, 2024

There are a lot of choices for where to stay in Las Vegas and this is truly our favorite resort - We always stay there and nowhere else! Great location, so you are not immersed in constant traffic. Great pool areas! Wonderful selection of restaurants and great, friendly and helpful staff, especially in VIP! Janet is Great! We have gotten to know Richie Conti over the many years, and it has been a pleasure.

TripAdvisor users rated this property 5 out of 5

Beautiful experience

areikywhitmore on May 25, 2024

Did a family group trip. From check in to check out was amazing. Such a beautiful property and amazing beach

TripAdvisor users rated this property 1 out of 5

Delayed Check-in

jrichy2024 (Chandler, Arizona) on May 25, 2024

Our room was not prepared for us at checkin and was significantly delayed causing my us to miss out scheduled evening show. The staff were made aware of our upcoming show plans, and yet nobody wanted to assist. Terrible check in experience that ruined our stay in Las Vegas.

TripAdvisor users rated this property 5 out of 5

Luxurious. Pricy. Relaxing.

Jared J (Alamosa, United States) on May 25, 2024

My room was great. AC worked fantastic. I have zero complaints. The soaking tub was AWESOME. The pools were amazing. Casino was good. I just wish roulette was $10 a spin. They had $50 a spin and some $20/25. It was really pricy for one to just enjoy themselves. They do offer electronic roulette though.

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