Sheraton Buganvilias Resort & Convention Center

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

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    What to expect (based on 5728 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4

    Service

    Service-4.5

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Quick Getaway

    Reviewed by approvedbycraig(Seattle, Washington) on Feb 27, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We love the Sheraton, great location and everyone working g there is always friendly, here are just a few, Mario, Joaquin, Luis, Joel, Jesus Flores P, Andres, Juan, Orlando and Eric.. most of them work the incredible breakfast and then Gamaliel is always great at the pool.. we look forward to seeing you all again real soon

    Great service from Gama!

    Reviewed by Ok510() on Feb 26, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We love Buganvilias and received fantastic service from Gama while relaxing on the beach. He's very attentive and always made sure we had what we needed. We can't rave about this place enough. Thank you Gama!

    Great hotel!

    Reviewed by PBB53(Fiumicino, Italy) on Feb 25, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Very nice hotel right on the beach. Amazing views from most rooms. The property is very clean and beds are extremely comfortable. The staff is very friendly and accommodating. Very close proximity to lots of restaurants and shopping.

    Individual ratings:

    Location

    Location-5

    Service

    Service-5

    Value

    Value-5

    Coffee from the Deli starts my day off right

    Reviewed by Bryan H(Seattle, Washington) on Feb 24, 2021

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    Mari Soto, Miriam, and Maritza at the Deli Coffee shop start my day off right. They greet me with a smile everyday, remember my order, and are very kind and respectful. The Timeshare sales department could learn alot of about what customer service really means by watching these girls. Avoid the timeshare talks. I found them incredibly rude and disrespectful and did not follow through on promises. The Sheraton is a great property with a great location. I will not pursue a timeshare here simply because of the poor treatment I received. Completely unacceptable, even for timeshare sales.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Rooms

    Rooms-4

    Service

    Service-5

    Great Stay

    Reviewed by andrewtraveler1957() on Feb 23, 2021

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    We stayed there in a terrace room witha view of the pool and beach. The staff, from the bell staff, to the front deak to the pool-side servers, ALL great. Every time we moved around the resort staff were smiling and very attentive. Highly recommend to all and we are already planning a return.

    Individual ratings:

    Rooms

    Rooms-4

    Service

    Service-5

    Value

    Value-4