Mandalay Bay Resort & Casino

4.5 star rating

This hotel is rated between 4 and 5 stars. 4 star - Quality accommodation with a variety of facilities and services. 5 star - Exceptional accommodation with superior facilities and services.

    What to expect (based on 11502 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4

    Rooms

    Rooms-4

    Service

    Service-4

    Value

    Value-4

    5 most recent TripAdvisor reviews:

    Not worth the COVID Restrictions

    Reviewed by claymore5(Salt Lake City, Utah) on Apr 14, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    I understand the hotel is doing everything it can to remain open and is bound by Nevada laws on certain points, but the restrictions and more particularly the enforcement of those restrictions made it not worth the stay. We spent the whole time at the beach wondering what “rule” we were going to be told we were breaking next. You had to wear a mask on the beach at all times, even if you were 100 feet from the next person, and this was being policed incessantly by the staff. I think the COVID enforcement heightened the enforcement of all the other rules as my son was kicked out of the wave pool because he didn’t look tall enough even though he received a wristband proving he measured above the height requirement. Overall, I understand health and safety concerns, but this just was not worth it.

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-4

    Rooms

    Rooms-3

    Service

    Service-1

    Value

    Value-4

    Hotel room

    Reviewed by raa512021() on Apr 14, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The TV never worked at all so anytime I wanted to go back to my room after doing any activities I could not watch anything I wanted I had to keep going onto my phone and use the Wi-Fi that was available the other problem was the rooms AC was terrible I never got cold it all made it terrible to sleep in every night almost went downtown and bought a fan

    Individual ratings:

    Cleanliness

    Cleanliness-4

    Location

    Location-3

    Rooms

    Rooms-1

    Service

    Service-3

    Value

    Value-3

    Tale of two different trips.

    Reviewed by brettkuljis() on Apr 14, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    I stay at Mandalay Bay whenever I get a chance and the last two times have moved me in a direction of looking at different locations. It’s a gorgeous hotel and my first time had great room, nice room and the property was beautiful. But last few times I noticed certain doors didn’t latch properly in rooms. This time our phone in room was working properly. Just a overall different experience from the first times I’ve been there.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-3

    Service

    Service-3

    Value

    Value-3

    Pool Unavailable to Guests

    Reviewed by enigmatjtyler() on Apr 14, 2021

    		
			TripAdvisor users rated this property 
			3
			 out of 5

    The Resort quality and cleanliness was very good. However. There was limited to No access to the pool and this was a vacation in hot Vegas. They had no ideal how to accommodate guests so everyone could use the pool. Also food shops in resort closed very early which left you nothing to eat. Food , sunshine and swimming is why you go on vacations.

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-3

    Rooms

    Rooms-5

    Service

    Service-3

    Value

    Value-3

    Pool Warning

    Reviewed by MammawG(San Diego, California) on Apr 14, 2021

    		
			TripAdvisor users rated this property 
			1
			 out of 5

    If you are planning a vacation that includes using the pool beware the hotel is over booking and there is a limit to have entry into the pool area that people start standing in line at 6 am trying to get in. You will need to have a cabana or rent chairs well in advance if you want to guarantee getting in (and have in and out privileges)

    Individual ratings:

    Cleanliness

    Cleanliness-3

    Location

    Location-5

    Rooms

    Rooms-3

    Service

    Service-1

    Value

    Value-3