Hyatt Zilara Rose Hall

5.0 star rating

Exceptional accommodation with superior facilities and services.

    What to expect (based on 4669 reviews):

    Cleanliness

    Cleanliness-4.5

    Location

    Location-4.5

    Rooms

    Rooms-4.5

    Service

    Service-4.5

    Value

    Value-4.5

    5 most recent TripAdvisor reviews:

    So Much Fun!

    Reviewed by KevandAlli() on Jan 24, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    A beautiful resort with tons to do. My wife and I stayed on the resort all week and it was incredible. There were always things going on at the resort, from Beach Volleyball, Yoga and Water aerobics to a Michael Jackson tribute show and aqua dancing. The Z Crew did a great job setting up all of the events and activities. Oshane of the Z Crew was incredible. He made us feel special and important and, by the end of the trip, we had gained a friend. Beautiful spot! Would definitely recommend and will be back soon!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5

    Not really an adults only hotel

    Reviewed by Denasegal() on Jan 24, 2020

    		
			TripAdvisor users rated this property 
			2
			 out of 5

    We just had a week here 20-27th jan 20 and it wasn’t really a hotel for us. We like adults only as our kids have grown and unfortunately the adults bit felt like an add on. Most of the restaurants were on the family side so adult dinners were out as there were lots of whinging kids about. There was no quiet pool and it really felt like a loud party pool which is great but not if you want a relaxing week. People were very friendly but I would not recommend if you want peace and a holiday away from kids. Also you need to be an early riser as the beds flew out, we like to go out at 6am as it’s the most peaceful time. I wouldn’t come to this hotel or a hotel again which was part family/kids but if you are looking for a pool party atmosphere or a frat party and aren’t bothered by kids you will be fine here.

    Beautiful resort with a few down sides

    Reviewed by croseh(Nokesville, Virginia) on Jan 24, 2020

    		
			TripAdvisor users rated this property 
			4
			 out of 5

    What a beautiful resort, with a great blend of areas for couples and families. Very friendly staff, delicious meals. Only four stars for a few reasons: they didn’t enforce the no-smoking policy on the beach (even when directly asked to do so and their signs clearly state that the beaches are no smoking areas). The quality of the “included” wine was poor. To get a decent bottle of wine at dinner, you need to pay up! Also everyone working seemed to anticipate a cash tip - which was a hassle when you are at an all inclusive and not expecting to have to carry tip money around. Montego Bay... well lets just say, it’s probably best to just stay on the resort! Overall we had a great time and with a few tweaks this place would be perfect!

    Great overall experience.

    Reviewed by Kurt M() on Jan 23, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We stayed here for a week Jan 2020. Loved the hotel and our general experience. Food was good and consistent. Rooms were clean and very comfortable. Would go back to the Hyatt in the future. Jamaica is awesome!

    Individual ratings:

    Cleanliness

    Cleanliness-1

    Location

    Location-1

    Rooms

    Rooms-1

    Service

    Service-1

    Value

    Value-1

    Beautiful property

    Reviewed by Beth J() on Jan 22, 2020

    		
			TripAdvisor users rated this property 
			5
			 out of 5

    We were very impressed with the resort, beautiful grounds and the rooms are very, very nice. The people who work at the resort are wonderful, everyone was very friendly. We felt very safe there, lots of security around. I would highly recommend this resort to anyone visiting Jamaica. The food selection and quality was excellent for an all inclusive resort!

    Individual ratings:

    Cleanliness

    Cleanliness-5

    Location

    Location-5

    Rooms

    Rooms-5

    Service

    Service-5

    Value

    Value-5