Dreams Sands Cancun Resort & Spa reviews
TripAdvisor Traveler Rating
13101 TripAdvisor reviews
The best resort
Oscar V on Mar 28, 2026
My first time in Cancun is good I love the staff Alexanzander and Omar of activities they were incredible people I highly recommend
Pictures sold one thing experienced quite a bit different.
Mickey W on Mar 28, 2026
Food is underwhelming and undercooked during busy times. Drinks have almost no alcohol. Be prepared to be sold to left and right about other hotels or future revisits.
10 out of 10 would recommend
adamcW81AR on Mar 28, 2026
Great resort overall, staff is friendly and helpful, rooms are clean and comfortable. Pools and beach are in great condition, food is nicer than expected. For families, should note the Explorer Club is fantastic, our little ones spent hours there daily, crafts, games activities were fun and varied. The whole staff there, Mariel, Mylypza, Sharon, Cynthia and Flor are attentive and take excellent care of the children.
Fun and Relaxing Atmosphere
Ariana L C on Mar 27, 2026
Great entertainment team that made our stay so fun! Especially Omar, Maria, Michelle, and Charly :)
Phenomenal Service
271LeeR (Columbia, Missouri) on Mar 26, 2026
The service is phenomenal! I highly recommend paying the extra for the Premium rooms. The benefits are totally worth it we rented the beachside cabanas everyday. They were comfortable, clean and …did I mention the awesome service? They were comfortable staff actually recognize you and are very helpful. The food is average, definitely book the Hibachi table in the Asian restaurant. The building is dated but kept very clean. We’ve done Dreams Natura where the building is big and new. The beach at Natura is terrible…brown and seaweedy. Sands is definitely worth the time.