TripAdvisor Traveler Rating

I did not enjoy. Not a black-friendly resort. The beach is better on the side of the Las Olas- the condo’s, the beach at the Dreams has larger rocks/reefs at the entrance.

I was happy to visit Dreams/Sands. My family does not typically go to all-inclusive resorts. We much prefer different settings (e.g. Air BnB). However, we needed a quick and easy get-away from snow and cold with two kids of different age groups. The kids were not very impressed with the entertainment options but participated in a few. However, as adults, we enjoyed the resort, food choices, etc. We did not like that the late-night entertainment was impacting our attempts to put the kids to sleep (it was too loud, way later than their bedtime). If you are concerned about it, take some sort of white noise machine or request a room that does not overlook pools (if possible). The hotel overall can benefit from renovations, but it was not too bad nevertheless. The World Cafe food is good but repetitive. Overall, I liked the whole experience but would not need to stay there more than 5 to 7 days.

I THOROUGHLY enjoyed my time at Dreams Sands Cancun Resort & Spa! I was a little nervous initially as I saw numerous reviews that were not pleased with their stay here. However, I was proven WRONG! The staff, food, and overall room experience were simply AMAZING. We had the Preferred Club upgrade, and it was WELL worth the money! From the time we arrived at the resort to the time that we left -- we received the best service possible. Shoutout to all of the staff members here! They were kind, inclusive, and also cared about making sure we were taken care of. I would come back to this resort again and again!

This hotel was so beautiful to stay at, the staff and amenities were amazing! All of the restaurants and food were great as well, and we loved the Japanese restaurant especially. The only thing is that this resort is definitely created for families and couples, and we often wanted entertainment or something for nightlife, as there was not much to do past 10pm. The staff at this resort was amazing, especially michelle, jamie, charlie, alexander, alejandro, Pedro, carmen, and erick.

My experience at this resort was nothing short of amazing! I came here for my birthday for both relaxing and party vibes and this resort had everything I was looking for. They greeted us at the door with cool towels and a glass of champagne, check in was quick and the staff was very nice and helpful. The room was very spacious and even though it did not have a balcony it still had a great view. The entire resort was so clean and both the beach and pools were perfect. The food was good as well! The entertainment on each night offered something for everyone. My favorite night was Mexican Night, and you can tell the staff absolutely put their best foot forward to coordinate this event. The absolute best part of my vacation was meeting one of the entertainment coordinators, Jaime. He was the sweetest person ever and you can tell that he loves what he does. He kept us entertained and made sure me and my friends were good the entire trip! Overall, this trip was so perfect for my birthday and exactly what I needed!