Dreams Sands Cancun Resort & Spa reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.3
  • Location 4.6
  • Rooms 3.9
  • Service 4.5
  • Value 4.0

12994 TripAdvisor reviews

TripAdvisor users rated this property 2 out of 5

Disappointing

Steven S on Feb 13, 2026

I've been to several 5 star resorts over my lifetime, Dreams Sands was definitely not a 5 star resort. We certainly will not be back.

TripAdvisor users rated this property 5 out of 5

Family for the win!

lesleyann1324 (Calgary, Canada) on Feb 13, 2026

We had the privilege of staying at the Dreams Sands with our family of 17 people. We came from all over the world and couldn't be more pleased with the people that hosted us. Charlie and Jamie from the entertainment team created memories that will last a lifetime for us. Charlie has never had saltier guacamole ?? The food and hibachi show at the Japanese restaurant was the absolute best time; the food overall at all restaurants was delicious with lots of variety. Santiago at the buffet was so friendly and makes the most delicious cranberry mimosas:). Thank you to the whole team that made this family reunion holiday one for the books. Thank you all. We can't wait to return to you! ?? The area felt safe for our family to walk and explore. Thank you again everyone. We'll see you again soon.

TripAdvisor users rated this property 5 out of 5

I see why people return many times!

Crystal K on Feb 11, 2026

Just got back from 10 days at Dreams Sands and can’t rave more about the people, the service, the food!! Noe at breakfast was my ultimate favourite. Carlos at the hibachi table for dinner put on an amazing show. All the restaurants had top notch food that it was hard to not stay another 10 days to experience them all again. Rooms were cleaned impeccably and restocked daily. The beach!! Pools were warm. And we experienced a few outdoor dinners with shows at night. The nightly shows were so fun! Can’t wait to come back.

TripAdvisor users rated this property 4 out of 5

We will be back!

carolgK3687OE on Feb 10, 2026

Beautiful place, we had a great time. Beach has eroded since last year. Staff is always wonderful. Entertainment was great.

TripAdvisor users rated this property 4 out of 5

Great experience with friendly staff

Wendy C (Brookfield, United States) on Feb 10, 2026

This is a great resort, with friendly staff, diverse menus and many applicable areas inside and out for congregating. We loved and would recommend the preferred lounge. We used it as a meeting place for our group of 8. Wish the lounge could have had an outside sitting area on that level to overlook the grounds. The only downfall to this resort is the sun is on the non-beach side so this time of year, you have to wait until late morning to get the sun. Our stay was filled with wind, but the staff did a great job trying to keep the beach with the seaweed that washed in with the heavy winds. Overall, it was a pleasant experience and a good value for the price.

View All