Planet Hollywood Cancun, an Autograph Collection All-Inclusive Resort reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0

5714 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Mexican food and good vibes.- Superman and Wolverine!!

Tracey G on Apr 13, 2024

Rodolfo was amazing at the Mexican restaurant id go back every day if i could. Service and food was top knotch *Marco was the best bartender at the pool bar *rooms were clean and well serviced. Amazing time and both Rodolfo and Marco made it better than ever. Highly recommend.

TripAdvisor users rated this property 5 out of 5

Jhoselyn - Friendly cleaner

Sandra L on Apr 13, 2024

Fantastic room. Jhoselyn, our cleaner, kept it clean and tidy and always kept us supplied with everything we needed. Every day we returned to our room with a beautiful surprise with our towels made into something amazing…. And all with a lovely smile!!

TripAdvisor users rated this property 5 out of 5

The best cocktails!!

Sally W on Apr 13, 2024

We have had a fabulous trip and purchased cabanas 6 days of our holiday. We got to know the barman at the pool bar Elmer (the very best cocktail maker of the resort) and the waiter Enrique who worked hard on making sure we had our drinks made by Elmer only! If you’re taking a trip here make sure you go to the pool bar and ask for Elmer!!!

TripAdvisor users rated this property 5 out of 5

Aunt’s Birthday ??

Trevor C on Apr 13, 2024

We had an amazing experience, especially at Sunset Strip Steakhouse. Steak was amazing, the drinks were strong, nice variety and so were the dessert sampler was a winner! We also had a wonderful waiter, Francisco, we was extremely attentive. S

TripAdvisor users rated this property 5 out of 5

Excellent Resort

Rocky G on Apr 13, 2024

The resort was very clean and the staff was over the top friendly. Our personal Butlers Ricky and Javi made it the best trip I’ve ever been on. They both made everything easy and got dinner reservations at all the restaurants. They were both rock stars!

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