TripAdvisor Traveler Rating

We had an amazing stay at Sunscape Curaçao Resort, Spa & Casino! The beachfront location is absolutely stunning, with crystal clear water and incredible snorkeling right off the beach. The resort grounds were beautiful, clean, and very relaxing. The staff were friendly and welcoming throughout our stay, and there was always something fun happening during the day and evening. We especially enjoyed the variety of restaurants and the laid-back Caribbean atmosphere. Perfect place for a relaxing vacation in Curaçao — we left with unforgettable memories and would definitely come back again. Highly recommended!

Beautiful Beach, and the front facing staff is amazing. Back end staff blames the guests for their service failures, and this is after 10+ stays at the resort. The Dive Shop is the BEST service that is provided at the resort, and they are a sub-contractor.

Mother’s Day getaway at Sunscape Curacao Resort Spa & Casinoa Hyatt property, expecting the same quality we’ve enjoyed at other Hyatt locations. Unfortunately, our experience fell short, leaving us questioning Hyatt's standards in the Caribbean. 1. Lack of Welcome: Upon our arrival, there was no greeting or welcome drinks, which set a disappointing tone for our stay. 2. Self-Handled Luggage: We had to carry our own bags to our room, despite seeing bell staff nearby. This was quite surprising and not what we had expected. 3. Room with Air Conditioning Issues: We were given a room with a broken air conditioner. When we complained, we were told a technician would check it, but they needed management approval to move us. We had to stay in that room overnight with no air conditioner and it was 92 degrees. It was frustrating to discover they were aware of the issue from the previous guests yet still placed us there. 4. Inconvenient Bathroom Setup: The toilet paper dispenser was positioned behind us, making it awkward to reach. I ended up removing it from the holder due to discomfort. 5. Outdated Television: The television was not a smart TV and had a fuzzy picture, reminiscent of older models. 6. Non-Functional Refrigerator: The fridge didn’t work, leaving our drinks hot in the sweltering 92-degree heat. 7. Food Quality: The dining options were lackluster; the only restaurant that stood out was the hibachi, which is telling. 8. Cramped Sleeping Arrangements: My husband is 6'2", and the bed was so small that we were uncomfortably close. It was not suitable for two adults. 9. Disappointing Drinks: Even with the preferred drink package, our cocktails tasted watered down and unsatisfactory. After expressing our concerns, we were moved to another room, but it only got worse—which we’ll refer to as the “one-sided room”: 1. Tiny Television: The new room’s television was a mere 12 inches, forcing us to sit in a chair to see anything. 2. Bathroom Complications: We had to hold the toilet handle down for an excessive amount of time for it to flush properly. The shower featured only one sliding door, leaving the other side wide open and causing water to flood the bathroom. 3. Ineffective Closet Design: The closet also had a single sliding door, which made it impractical since it remained open when closed. In conclusion, I cannot recommend Sunscape. This resort is in desperate need of a complete overhaul. Forget any remodeling; it’s outdated and does not meet Hyatt’s usual quality standards. If you’ve read to the end, I hope this review helps you make a better choice.

Anmol is great anything you need she does her best to help and make sure whatever needs to be done gets done housekeeping and great and friendly the food don’t expect much drinks are ok I had to ask for somebody to change the coffee machine in my room about 10 times until Anmol got involved and finally something was done about it beach has a lot of coral make sure to bring water shoes !

I don’t believe there could be a more beautiful scene anywhere. The pool the beach and the ocean were in view from my balcony, and as I relaxed under a tiki hut near the pool or on the beach. ANMOL is a trainee at Sunscape Resort . She was very helpful and very bright and it was hard to believe she was just in training for her college internship, We had a marvelous time.