TripAdvisor Traveler Rating

The ocean had a lot of rocks walking in, Our toilet didn’t work for days, The air-conditioning wasn’t very cool and could not be adjusted cooler, Didn’t have a lot of hot water several days, The 24 hour snack café didn’t have much selection, Didn’t have a shower foot towel many days

Just came back from a week stay at Sunscape Resort and Spa Curacao. Overall the hotel is okay. A bit dated but rooms were good. The day I checked in Ghishanteny took care of my check in so easily. She was amazing. She first gave me a 3rd floor room and I asked if she wouldn’t mind putting me on the 1st floor. She wasn’t sure but took the time to check and she moved me to the 1sr floor with a walk out to pool area and beach. I loved it. She took the time to explain where things were and so on. I was travelling solo and I really appreciated it. Thanks again Ghishanteny. Ground floor level walk out to the beach amazing. Rooms were cleaned daily. Shout out to the housekeepers. Mine was amazing. Yes sometimes you don’t get all the towels you want. But who cares use a different one. I had all the towels I needed. My fridge was stocked daily with water. AC worked amazing. Kenneth the Super Club bartender was absolutely amazing. He was always so friendly and always had a smile on his face when seeing me and others. Mixed the best drinks. Thanks for everything Kenneth. Miguel at Rendezvous bar in lobby was fabulous too. Very funny and entertaining. Great drinks from him too. Thanks Miguel. Dwayne supervisor from breakfast and lunch buffet was also very good. Making sure to get the line up moving as quick as possible. Cleaning up tables quickly. Thanks Dwayne. Now for the not so good stuff. For the price I paid to come to this resort as a solo traveller I really did expect more from the food. Besides buffet breakfast which l found great. Many people found there was never enough fruit. If you came down for breakfast after 9. Less food available. Fruit was almost scarce at that time. Also major line ups to be seated breakfast lunch and dinner. Doesn’t matter where you go. At all the a-la-carte restaurants no reservations needed except for one (Japanese) which is great. But the lineups are ridiculous. Sometimes waiting for 2 hours to eat. That is absurd. Definitely not enough servers serving or cleaning off tables in between seatings. I feel bad for the servers. They are trying their best absolutely. It’s just there is not enough people helping with service and cleanup in between seatings. Again I do not blame the staff for this. They are working their hardest. I blame the management for not having enough people helping out during those lunch and dinner rushes. Again I have been to many resorts and paid a lot less, I mean a lot less, than this resort so that it why I expected way more here. Would I go back to Curacao yes. To this resort probably not.

The food was not enjoyable and the staff at the front desk was not friendly as other resort when I checked in. The staff Kenneth he was amazing host by the pool and was knowledgeable about helping find my way in town and other locations around the country. Over all the resort was not what I expected compared to other places.

The worst hotel we have ever been to. We travel 4-6 times a year. Almost all ocean front areas. If I could give this place a zero I would. I can’t even begin to explain what a nightmare this trip has been. We upgraded to “the club”. Complete scam. It does not matter where you’re staying in this place. It’s all the same. Do not stay at this horrific place.

bad customer service, long wait to be served. Not clean. saw roaches in the restaurants. Old hotel needs renovation. The rooms do not look like in the website. Not a lot of food variety and again roaches. Other guests complained about the water down drinks. Honestly the only good thing about this place is their beach.