TripAdvisor Traveler Rating

Overall, I really enjoyed my stay at Sunscape Resort in Curaçao. I chose this resort mainly because of the off-beach snorkeling, and it absolutely did not disappoint. There was an impressive variety of marine life, including colorful tropical fish, flounders, and even crabs along the rocky shoreline. The water was crystal clear, warm, and perfect for spending hours exploring. The resort also offers kayaking, which was a lot of fun, although the wind can make it a bit challenging at times. The entertainment team did a fantastic job organizing activities throughout the day, and the music created a fun, lively atmosphere. A special shout-out to Cassie, who was incredibly personable, friendly, and kind—she really helped make the experience memorable. My only disappointment was the food selection. I was hoping for a wider variety of fresh fruit and more local Curaçaoan dishes. That said, I really appreciated how accommodating the chef was with my dietary needs, and the staff made every effort to ensure I had suitable meal options. Overall, I had a wonderful vacation and would definitely recommend Sunscape Resort to anyone looking for great snorkeling, beautiful clear water, and a fun, welcoming atmosphere.

From reading other reviews, we weren't expecting a 5 star resort. There are some things we found that were above what we expected and some not so much. Here are some pros/cons of our stay. Pros: Room is clean. It was usually cleaned by 4:00 each day and that was fine with us since we spent most of the day on the beach. The king size bed was comfortable as were the pillows. Room was quiet and dark. Our fridge was stocked with water - most days. A couple of days, I had to ask but feel I beat them to getting it re-stocked. I also got my water bottle refilled at the Sun Club Pool bar if needed. Resort is an easy walk. Nothing is too far away and we were glad that we were in building number 8. We had heard complaints about the Royal Tower building being loud due to Mambo beach bars/restaurants next door to the building. Beach was great. Snorkeling was FANTASTIC, which is the reason we chose Sunscape. Sun Club pool bar bartender Kenneth was amazing. Very friendly and personable. Buffet - we liked this better than the specialty restaurants. There was more variety of food but the choices did get "old" by the end of our vacation. Grounds of the resort are well kept. Cons: We only had one sliding shower door and had asked the concierge whether we were supposed to have 2. This would prevent the water from spraying all over the bathroom floor. We hadn't heard an answer after a couple of days so had to stop at the concierge again and ask. Apparently, shower has only 1 door and they would ask housekeeping to give us an extra towel for the floor. Toilet handle was loose and it had to be held down in order to flush. A/C - room was cool especially after coming back from the beach but we noticed that at night it seemed to shut off and room was warm. We asked concierge for a fan and after not getting one for a couple days, we went back and explained more - that during the day the A/C was fine but at night it gets very warm in the room. Beach - in the resort "rules" it states no saving loungers especially under the palapas. We learned the hard way of following the rule and not getting some shade one day. From then on, we put our towels on loungers before we went to breakfast. We were out to our loungers within 45 min. of saving but other "saved" loungers went hours before someone came and sat down or didn't even bother to show. Others would use the palapas and then disappear for the rest of the day but not clean up their towels so others couldn't use them. Water's edge can be rocky so find a sandy spot to enter or bring water shoes. Food - for the most part, the buffet was pretty good compared to other all-inclusive resorts that we've been to. We didn't find the food at the specialty restaurants very flavorful and they lacked variety. Service was definitely lacking in the buffet. Most meals we had to wait to get a drink and we were usually asked as we were finishing up. We had tried to flag someone to our table but were often ignored. Drinks were ok - we did not upgrade to Sun Club. Drinks we did have were weak and soda was flat. Hospitality - we noticed staff was often pre-occupied on their phones or ignored guests. They certainly didn't go out of their way to make us feel welcome. There were a few exceptions (thanks Kenneth, Anna and Edmay!) All in all, we were happy with our stay. Like I said in the beginning, we knew it was a 3 star resort when we booked our reservation. I would definitely return for the snorkeling and the beach.

I had an amazing stay at Sunscape Curaçao, and a huge part of that was thanks to Kenny at the bar! From the moment we arrived, he made us feel welcome with his friendly personality, positive attitude, and exceptional service. Kenny remembered our favorite drinks, made every cocktail perfectly, and always greeted us with a smile. He truly went above and beyond to make our vacation special. Whether we were relaxing by the pool or enjoying the evening, Kenny's energy and hospitality made every experience even better. He is a true asset to the resort and one of the main reasons we'll be returning. Thank you, Kenny, for making our stay unforgettable!

Amazing venue! The food was amazing, the drinks were outstanding, and the view was simply unforgettable.

The location was very nice, beach and snorkeling were great. Easy walk to Mambo beach where we had a great lunch. The atmosphere in general is up and down, many guests with MANY complaints, but for us we always make the best of it. Rooms are very dated, in need of significant repair, a lot mold and mildew, floors were filthy, our advice put sandals or something on your feet as soon as you step out of the shower. That is if you can see the floor, the lighting is very poor particularly in the bathroom, We stayed in building 8, Sun club members, I would have hoped there would be more amenities with the extra money we paid. We were celebrating my husband's birthday, and were advised there would be something sent to our room, which never happened. Value quite poor for the amount we paid. Cleanliness in general was fair, see above about our particular room, restaurants I'm quite sure would not pass inspections. As far as noise I had heard many complaints from other guests, however the only issue was this past Sunday, there was a large group of people at the Sun Club pool, who were extremely loud, monopolized the entire pool and had a bottle of tequila in the pool. We had to leave the pool area, and head to the beach because of the group. The service in general was good particularly Kenneth at the pool, and our housekeeper at our room. Other: The premium bar had a horrible smell when we first arrived. The food in general was average to poor, the Oceania was good though; however the Japanese restaurant which was always "booked" we finally got in and the food was beyond poor, as well as the hostess' attitude. Lastly I ordered a simple hamburger at one of the restaurants, came out with mold all over the bun. Very pretty beach, snorkeling, and loved interacting with the Curacao local people, great food at Mambo beach. We will not be back, and we do not recommend this resort. Our fault for not really reading others reviews before booking, but knowing it was Hyatt we took the chance.