TripAdvisor Traveler Rating

You get what you pay for. Classic words that hold true with this resort experience. For $200+ per day, I expected more. That was my mistake. The Hyatt name is slapped on this resort, but not the Hyatt experience. Beautiful room view of the ocean and a balcony that absorbed the tropical breezes. Bland food in the main cafe every day. Identical menu every day in the main restaurants. Attentive and friendly staff. Return to Curacao? Yes. To this resort? No.

Air conditioning worked, room clean. Food ok. Most entertainment enjoyable. All employees helpful and social. Japanese restaurant was amazing.

So the place has potential to be great resort. ,beautiful beach , perfect for snorkelling. Pools are good size to have splash , But service is terrible, For 4 star resort is a joke I never in my life had to bring my cups back to bar to have drink They seem to lacking service skills, Rude behaviour from staff ,waiting times everywhere, we waited 1h in sunclub restaurant to get lunch , we could see our food just on the counter waiting getting cold for 20mins , because waiters had chats on the side , There is no organisation, management need to think of more Staff were making us feel uncomfortable multiple times just because we dare to ask for something, There were few exceptions, few of them were trying best . No recommend at all

First of all we got to the resort at 7pm to be told our room was not ready, then when it was we got 2 dbl beds when we asked for a king ocean view. Never got that either. This place is not even a 1 star, food is bland, the resort is run down, the staff are not friendly at all, the only good thing is the drinking water is cold. The breakfast is not appealing to eat and I thought no one to screw up eggs. I was happy when the week was over with and the plane was coming to get us. Even Cuba in my eyes has better beaches and friendlier people. The Hyatt should be ashamed at how this place operates .

I am a travel agent. I've read a lot of negative reviews and my group was very hesitant about staying at the resort, but we gave it a shot anyway and we were not disappointed. It is definitely not a 4 or 5 star resort, but it was clean, the food was not bad, and the beach is awesome. If you're ok with having average accommodations that are clean and functional, then I recommend.