Sheraton Waikiki Beach Resort reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 5.0
  • Rooms 4.0
  • Service 4.0
  • Value 3.5

8089 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Best staff at the Sheraton Waikiki

lori a on May 18, 2024

Roger our housekeeper was so pleasant and polite very helpful and our room was well stocked and immaculate Trish and Ronnie were such excellent servers during breakfast Very pleasant and professional too Yoshi in concierge was amazing and helpful in finding excellent restaurants We loved the vibe of the hotel too Only complaint was being dropped off at the landing and having to bring our luggage up an incline to check in Oh one more complaint if you want to sit in a chair with umbrella on the beach it will cost you $100 for the day

TripAdvisor users rated this property 5 out of 5

Great property!

Kim L on May 17, 2024

This property is perfectly located on Waikiki Beach. Close to amazing food and shopping. The property is beautiful and well maintained. The details really do matter: three employees that made our trip even more special are Roger in housekeeping —he is such a ray of sunshine and always greeted us with a smile - and Bobby & Bart in the bar - always makes us feel so welcome and like we were long lost friends!

TripAdvisor users rated this property 5 out of 5

Best housekeeping staff EVER!

Angela P on May 17, 2024

This hotel has the most amazing housekeeping staff ever! They are attentive, kind, and continually go above and beyond to make the stay here incredible. Roger specifically made me feel right at home with his kind greetings and warm smile every time I saw him. He even left me fresh flowers in my room! They make sure the rooms are spotless and I’ve truly never had a better hotel room experience. Thank you Sheraton Housekeeping team!

TripAdvisor users rated this property 4 out of 5

Liked it a lot

Roger P on May 14, 2024

We were very happy with our stay. Everything was great except the water in the infinity pool was too cold for us. I guess it wasn’t heated and I guess May is a little too early to expect it to be warm . Great view from our balcony overlooking the pool.

TripAdvisor users rated this property 5 out of 5

Best location in Waikiki

mtg569 (Delafield, Wisconsin) on May 14, 2024

Location Location Location The best location to easily access the nicest shopping and restaurants in Waikiki. We were there with our teen daughter and felt safe letting her wonder about the area solo, which she loved. The adult-only infiniti pool was fabulous- the view!!!! Rented a car for 1 day from Hertz (2 blocks away). And they conveniently had an after hours drop off in the adjacent parking garage which was convenient and saved us the parking fee. As people have noted, all the fees add up. But, the facility is immaculate, well located, and beautiful. We would definitely stay there again.

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