Harrah's Las Vegas reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 3.5
  • Service 4.0
  • Value 4.0

18213 TripAdvisor reviews

TripAdvisor users rated this property 2 out of 5

Don't stay here unless you want a waterpark in your bathroom

creatine75 (Seekonk, Massachusetts) on Mar 02, 2024

I've stayed at a number of hotels on the strip (Bellagio, Venetian, NYNY, MGM Grand), and Harrah's is definitely last of the group. We decided to stay here as my mom was paying for three rooms for a family reunion, so I wanted to keep the costs reasonable. What a mistake. 1. The room decor is drab and dated. For a casino where purple is the main theme, why don't the rooms have some color? You could have told me that I was staying at a Motel 6 and I would have believed you. 2. The bathroom design is horrific. There's a solid piece of shower glass that only covers ~40% of the opening so you are *always*, and I mean *always*, turning the bathroom into a water park. I moved the shower head towards the wall to keep the water from directly spraying onto the floor, but it did no good. We had to use all our towels to keep the bathroom floor dry and my mom and uncle (in the other two rooms) had to be careful as they are both not solid on their feet. 4. We opted for housekeeping and only received it ONCE during our three-night stay. On the second day we called the front desk *and* used the mobile chat feature as our room hadn't been cleaned as of 4pm, and we were promised that it would be cleaned that day. We came back from dinner later that night and the room hadn't been touched. I called the front desk and the best they could do was come with towels. The casino is pretty decent and we had a great meal at Ramsay's Kitchen, but the rooms brought our overall opinion down to two stars.

TripAdvisor users rated this property 5 out of 5

The best bed…

Kevin K on Mar 02, 2024

OMG the bed was the most comfortable bed I have ever been on. Usually it’s hard as a rock. The king size mattress was so soft. The room was small. It was just me anyways. It was my first time at Harrahs but wow room was clean and shower only had one door. No problem in the room. Getting around the casino to outside that was a problem. No signs to the street.

TripAdvisor users rated this property 1 out of 5


Tony D on Mar 02, 2024

We were shocked to discover that a $40 per night “resort fee” was hidden in the fine print of the reservation. Apparently, this covers use of the fitness center (which we didn’t use), local phone calls (who makes calls from a hotel phone - we didn’t), and wi-fi (which is shown as free in your amenities). Total rip-off! There is no coffee maker in the room. So you have to go to the lobby to pay $8 for a coffee. No mini fridge in the room, so forget about bringing leftovers back from a restaurant. No microwave. The shower has a glass half door, so the floor will be one huge slippery puddle when you get out of the shower. A former employee told us that slips and falls are a regular occurrence. STAY AWAY!

TripAdvisor users rated this property 1 out of 5


Steven C (Liverpool, United Kingdom) on Feb 29, 2024

Worst Staff I have ever experienced at any hotel in the world! Put a set of expensive headphones down on the check in desk. Stepped away came back 5 mins later GONE!! I believe the staff stole them as they were refused to check CCTV for me. AVOID THIS PLACE!!! Hard to explain how bad the service is at this whole place.

TripAdvisor users rated this property 1 out of 5

Extra Charges for everything

Matthew R on Feb 29, 2024

The hotel is overpriced. It is dingy. The staff was not friendly. Please make note that you will be charged an early check in fee for anything before. well, it depends on who you talk to. I was told 3PM in an email, I was told 4PM at the self-check-in and I was told 3:30 at the lobby. it is just a scheme to get more money out of you.

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