I do not understand why there are so many bad reviews. There are some people in this world that can never be satisfied. First, we had an amazing check-in experience with Meshan. We purposely waited for her when checking out. She was able to work with us to get a room on the 26th floor of valley tower with a Keurig and mini fridge for $10 more. We were only paying $30 a night for room rate. We would have been looking at parking ramp with our original room. Instead, we had full view of The Sphere. Be pleasant and work with the front desk employees to get a better room. Please and thank you go a long way. There were absolutely NO problems with housekeeping or the AC. We also had NO problems with hallway noise. Location is perfect. Harrah’s might need some good restaurant options, but the Linq Experience is nearby. Big Elvis at The Piano Bar is a must. They could get some newer versions of slot machines. All you do is sleep and shower in your room. This resort is a perfect choice for an inexpensive budget.
Sep 29, 2023
Didn’t have the room we reserved. Moved us to different tower section with horrible view of parking garage and construction area. They had the audacity to tell me they wouldn’t charge us for switching rooms. Never once apologized for the mistake. When I talked to the manager he was very rude and unapologetic. I understand mistakes happen, but how you fix it is what matters.
Also, the add on resort fee is ridiculous since I was there for a conference and the pool area is only open 9-6 so we never used it.
Nothing special about Harrahs. With all the other hotels in Vegas I will never stay here again.
Sep 28, 2023
We selected Harrah’s for its central location. We visited for 2 nights with 15 friends. I didn’t care for the automated check in process or that an extra fee was charged because we arrived an hour early and wanted to get our room before check in time. Everything else was great.
Sep 27, 2023
The construction going on made it almost impossible to get checked in also because i had to park in valet i was charged $40.00 for 40 minutes until i could move my car. i spoke with the manager of valet Kevin Gil and he was EXTREMELY rude and refused to waive the fee. When i got to the room both beds had dirty sheets on them and the room was disgusting.
Buyer beware, extras
(Rio Rancho, New Mexico)
Sep 27, 2023
Do not expect hot water after 7 AM. They will charge you an upgrade on almost all rooms, strip view, pool view, Mountain View, sphere view(even if it obstructed by buildings). They just want to stick it to you every way they can. Reconstructing the entry, it is a mess to drop off and a long walk to get inside