Planet Hollywood Resort & Casino reviews

TripAdvisor Traveler Rating

4.0 Very Good

  • Cleanliness 4.0
  • Location 4.5
  • Rooms 4.0
  • Service 4.0
  • Value 4.0

31981 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Beautiful hotel

itsdaniib (Beaumont, Texas) on Nov 23, 2022

The room was huge and so was the bathroom. There was a huge soaking tub and separate shower. It may just be this time of year, but the price was extremely reasonable. The lady that checked me in was kind and accommodating. Although I booked each day separately, she made it so I didn't have to check out and check back in. I would definitely visit again.

TripAdvisor users rated this property 3 out of 5

Be patient and specific when you check in, and you will have no problems.

Alice L (USA) on Nov 22, 2022

Be patient, and have an actual person help you check in! There are a lot of conferences in Las Vegas, and we have stayed at a wide range of casino/conference hotels over the years. My husband and I had no problems with our room or any of the accommodations provided by the hotel, but I had the chance to speak with other guests that expressed varied levels of satisfaction having used a machine to check in. My husband and I waited to speak the the one person working in the reception area, and our room had everything we needed: a small fridge, great bedding, a very clean, large bathroom with quality grooming items, and a great view. The wide variety of restaurants and shops at the Miracle Mile made our visit easy and affordable. The casino was clean, with dealers wearing masks, and we got great service at several visits to both the Extras and Heart bars. The hotel has a big Starbucks, and I highly recommend grabbing some food at Earl of Sandwich. If you plan to visit Planet Hollywood, be mindful of the fact that Reception is understaffed at the moment, and you should probably wait and talk with an employee in order to have everything you want.

TripAdvisor users rated this property 5 out of 5

Planet Hollywood, Las Vegas

TonyValenciaUCLA on Nov 22, 2022

Planet Hollywood is the best! I have been going to Planet Hollywood for a couple of years and have always had a great overall experience. The food selection and prices in the Miracle Mile are unmatched. You can get great meals for low prices. The gaming is great and the free drinks are plenty. The location is wonderful (center strip) and gives you access to lots of other casinos a short walk away. Lastly, the price of the room is super reasonable especially if you are using your Caesars Reward card. I highly recommend Planet Hollywood.

TripAdvisor users rated this property 3 out of 5

Birthday trip

202latonyat on Nov 20, 2022

The hotel is in the middle of everything that’s a plus. I didn’t like the check in Kiosk. The rooms were ok pillows and bed were so uncomfortable. I didn’t like the fact it wasn’t any security by the rooms elevators anyone could just get on the elevators and come up. You didn’t even have to use your room key for the elevators.

TripAdvisor users rated this property 1 out of 5

3 people care: No Bod Ee!!

Spicy D (Harlingen, Texas) on Nov 20, 2022

Absolutely horrendous, n 3 people care: No Bod Ee!! I booked a month or more out requesting extra pillows, didn’t get them. Check in absolute nightmare. Super dark n 1 live person, all kiosks. Had an id that was bent, kiosk wouldn’t accept it. No one to help you. Next door kiosk, people had same concerns and were visibly frustrated with this also. When help finally arrived, she said I need another id, no $hitt!?! I had some but it wouldn’t fit in kiosk slot. Get ready to shave your ankles, got there an hour before check in, BOOM $25 extra fee for “early” check in, an hour!!! You better bring extra coin, Vegas has changed; not for the better!! Wifi was a joke, super slow n constant drops, texting was primary way to get hold of anyone, that blew!! Room was handicapped, we are not. Shower bathroom flooded cuz you can’t rotate shower head n curtain was to short to contain water. Towel was shredded on 1 edge. Decor was freaky, you step out of shower n dude is staring at you, over bed 1 pics of seductive chicks above you. I texted front desk about flooding bathroom, No One Cares!!! Pess poor attitude, I have text to prove. Daily resort fee is over $50, what is that!? Room had view of roof top air conditioners n a dirty rag. We wouldn’t stay here again. Welcome to the new America

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