TripAdvisor Traveler Rating

Recently stayed as out there for the rugby. This hotel is very, very central to everything. We had a patio room which was opposite the surfing machine by the pool area. The room was great, mid range. We took our own travel kettle, tea, cups etc and just bought some milk from the ABC store in the Miracle Mile shops. Room had a fridge to keep milk and water in. The pools only opened on our last day but I could imagine a bit more noise in these rooms from them. For us though, it was fine.

Hotel was clean and rooms spacious with nice views. However the entire hotel including rooms had strong smoke smell. Tried to check in at 2:15 - that’s 45mins early- was told would be $30 charge (total room rate was not much more than that) but they could go ahead and assign room and could come back at 3:00 and check in with no additional charge. Not a great first impression along with smell.

TIGHT SLOTS: Let's get the easy part out of the way. PH's slots are TIGHT!! You might as well throw your money on the floor and walk out. I was there 3 nights and did not see a hand pay once. OFFER SCREW UP: Supposed to have a $100 free play, but ended up with just $30. Called Casino host and $70 was sent to the Cashier's cage. Good response, but this was the second time an offer was screwed up by Caesars. HOTEL STAFF: - Check In: Had a really good guy check us in. Got us and our friends near each other. Good start. - Drink ladies on casino floor: Most were nice. Only got one drink and the girl delivered the drink quick. - Drink Lady (Weird): She told me Trump supporters and MAGA don't tip well. I was like OK, where in the hell is this coming from? I was like how did not ordering a drink get political? - Caesars Rewards Room: Key replacement. Mr. Grumpy, just very dismissive. - Check Out: Super nice lady and Casino Host took care of our bill. - Casino Cage: Very friendly and nice to deal with. SEVEN STAR - I was in line to get checked in and one lady said you don't look like a Seven Star...Oh, how is one supposed to look? It was sort of a side joke, yet serious.

Great location which is the main thing for us in vegas . Have stayed here before. Room was OK & particularly liked a separate bath & shower. Shower did take a while to get hot . Had an amazing view of the sphere . Bit of aircraft noise in our room which starts early. Housekeeping was hit & miss . Room not serviced every day . Had to request clean towels on our 3rd night . What are you casinos spending resort fees on ? The fees are ridiculous & have no idea what you get for them . If you are not going to refresh towels unless requested then at least inform guests of that at check in .

Very enjoyable stay. Beautiful, spacious room. Nice view of the strip. We are not gamblers but enjoyed playing a few of the video games. Great central location for all of the shows and activities we were interested in.