TripAdvisor Traveler Rating

The good - Great location, two fun shows at the miracle mile shops attached to the hotel so easy to get to. Two great dinners at the hotel at the Italian Restaurant and Gordon Ramsey Burgers. The self parking was complimentary but a healthy walk through the mall. The not so good - We booked the room through booking.com....not sure if the room we got was punishment for that! It was located next to the elevator shaft and we could hear the elevators all night. The room (3017) itself was nice enough and clean. I know Vegas is there to make money but there is no coffee machine provided in the room...come on! One morning we had two coffees and two banana breads at the onsite Star Bucks and it was over $40. At the pool drinks were $26 for a small Margarita! Felt like there was a fair amount of price gouging on those items. Overall we did have a good time but especially the loud room and no coffee will have us look elsewhere for our next trip here.

Honestly I would have left a review with a 2-Star rating due to checking into the 2 rooms reserved and them being half cleaned. The bathroom sinks was dirty, the baseboards were disgusting, dirty bath tub, hair on the bathroom floor, dirty walls and the air conditioner didn't work well in one of the rooms. BUT THANK YOU TO JUANA(Manager) for saving the day and turning my frown and frustration upside down to make me smile. She is so understanding and cares about the experience of her guests. She went above and beyond the call of duty to change how our experience began to a happy ending. Juana I truly appreciate you saving our first annual Mother's Day girls trip and changing my 2 star review to 5 stars. You Rock!!??

Everything was cleaned and everyone was welcoming. It was near our conference so it was great that we were in the same building! The restaurants were good and we liked that there was a convenience store within the hotel. Overall, it was a good exeprience

We spent a BUNCH of money to come to Vegas and here we sit in our room waiting for maintenance to come and fix a non working fridge. Everything else about the room is ok but here we sit wasting time and money. They won't even give me an estimate of when someone will be here to look at it and I don't want strangers in my room when I'm not here. I've had a maintenance man steal from my room at another hotel. I asked them to just send someone up to replace this fridge but they won't. My next time in Vegas I'll spend my money elsewhere. Now I know why people say to stay at an MGM property vs Caesars. ??

Was ok for a vegas hotel. Great location. We got a room on the 6th floor. Same as swimming pool with a terrace which was nice. Swimming pool very pool. Have to pay for deck chair around the pool. Went to Asia restaurant which was very good for both lunch and dinner. Cafe Hollywood for breakfast and dinner was very poor. More fast food. Tasteless