TripAdvisor Traveler Rating

Best vacation ever! Our agent, Jolene, took great care of us arranging meals and ready to help with anything we needed. Ignacio, our concierge, was exceptionally helpful, courteous and patient. The facility helped us celebrate my birthday and made it a very special day.

Planet Hollywood Costa Rica was a great experience. The Star amenities were a nice addition to an already wonderful location. Our personal service agent, Wilson, was friendly and took care of everything we needed during our stay! The excursions we took (zip lining and a full day trip to Nicaragua) were well worth every penny. My only recommendation would be to improve the soundproofing between rooms. We could hear every conversation of our neighbors next door. Staff was friendly and attentive.

Johan, our butler, was excellent at booking our reservations and being attentive to our needs. He helped us book excursions and provided information to help us make informed decisions. The hotel, and Costa Rica in general, are lacking in straws. None of the restaurants or bartenders are in possession of any straws. You can beg for straws at the Fuel Coffee Shop if you're so inclined. I recommend you "BYOS"-- which stands for "Bring Your Own Straws" when traveling to this country. Some of the golf carts cushions were ripped up. Overall, Planet Hollywood in Costa Rica is good resort. The best place to go to eat is the buffet.

Just had an amazing dinner at the Italian restaurant and it was fantastic! Wendy and Angie took great care of us! Highly recommend!

StarClass all the way Great food, enjoyed buffets Restaurants were good Ocean view room 3rd floor Building 11 Thanks to Gonzalo for organizing our week Room service was spot on for early morning coffee on the balconey Thanks to all the staff, for making it a great trip,