Planet Hollywood Costa Rica, An Autograph Collection All-Inclusive Resort reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.6
  • Location 4.5
  • Rooms 4.6
  • Service 4.5
  • Value 4.3

9108 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

East Sushi is a must while at PH

dataheadtravel (Toronto, Canada) on Aug 22, 2026

We had a ln amazing time at PH. Dinner at East Sushi was fantastic. Our servers Ambar and William were so attentive and personable. They made us feel welcome and took care of every need including allergy options.

TripAdvisor users rated this property 1 out of 5

Horrible Vacation

I1143KFnicolem on Aug 22, 2026

Will never go again. Had no hot water. Front desk staff was rude and it was impossible to get reservations at the restaurants.

TripAdvisor users rated this property 4 out of 5

Great experience

Vacation20101498788 on Aug 22, 2026

PH Costa Rica is a great hotel, shout out to Gerardo, our personal agent for going above and beyond to make us feel comfortable and provide everything we needed so we can have the best experience. We traveled with husband and our 11 year old son and this was the most adventurous trip of all. We Wil be coming back soon.

TripAdvisor users rated this property 5 out of 5

BEST VACATION EVER SO FAR.

claudio e on Aug 22, 2026

Great atmosphere enjoyed every moment. Gerardo was our butler assigned to us great person, very professional , love the whole staff . THANK YOU P.H. COSTA RICE FOR AN AMAZING vacation.

TripAdvisor users rated this property 4 out of 5

Awesome resort, tough hill though.

KatherineI113 (Pickering, Canada) on Aug 22, 2026

The staff is great, the food was good, and I had a blast. We had Star Class, so our butler, Ariel,took care of reservations and any bumps we encountered. The only flag I would raise is the layout. The resort is multiple buildings built into the side of a mountain with the lobby and buffet at the top and pool at the bottom. Navigating that can be challenging so sometimes using the shuttles provided is the only way to go. The shuttles can be run more efficiently though. Sometimes you can find yourselves waiting for several minutes for a shuttle to come along. You're not gonna get any better.

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