TripAdvisor Traveler Rating

Fabulous service and a beautiful resort!! Eduardo, Yunlen and Michael were fantastic! The food was great, the staff were very nice and helpful. Would definitely visit here again.

What an amazing stay! We’ve visited other hotels in the area, but the warmth and genuine kindness of the staff here truly set this place apart. Diana F. went above and beyond even before we arrived—she arranged our room exactly as we wanted, added a beautiful surprise, and booked our Teppanyaki dinner for us. The moment we stepped in, the staff welcomed us like celebrities. They helped with everything, and our room was ready earlier than expected. Huge shoutout to Edu ( "Chacalin") -he’s a total star! His personalized drinks for my wife and me were incredible, and we had so much fun with him. Javier at Fuel Café has the kind of energy that instantly brightens your day. I’ll miss those afternoons of lemon pie and green tea. And Cris from the entertainment team gave us an unforgettable kayak tour. If I had to mention areas for improvement, I would say that the seafood variety at the buffet could be expanded, and Guy’s restaurant felt a bit too basic, compared to the rest of the dining options. These small details, however, didn’t overshadow the overall experience. This hotel shines because of its people.

Thank you Paula, Jefferson, and Felipe for wonderful service!

We recently had our wedding at Planet Hollywood Costa Rica and honestly, it was everything we hoped for and more. From the very beginning, the whole experience felt smooth and exciting. The planning visit we did about six months before the wedding really helped us feel confident about everything, especially the food, which was absolutely amazing. The resort truly knows how to put together a beautiful event. Everything flowed so well, and we didn’t have to stress about anything on our big day. One thing that made a huge difference for us was working with Nomad Tours Costa Rica. They not only helped us organize an incredible full-day excursion to waterfalls, a volcano, and wildlife, but they also took care of finding our photographer, and we couldn’t be happier. The pictures turned out stunning, better than we ever imagined. We also did private excursion, which we highly recommend. On top of that, transportation was super easy, they helped us get to dinners, explore Playas del Coco, and even took us out one night for dinner and a fun night out. Overall, this trip was the perfect mix of celebration, adventure, and relaxation. Just keep in mind that some excursions involve travel time, so it’s good to plan ahead. Highly recommended for anyone looking for a special and stress-free experience in Costa Rica!

This Hotel is Horrible!! The people who work there do not even want to look at you or help you!