Money stolen from my wallet in the (Locked) room safe.
Sep 21, 2023
I was a guest at the Ocean Coral Spring Jamaica from Sept 9-16. I am very disappointed that money was stolen from my wallet in the locked room safe. I do keep track of my money in my wallet so I would know if any is missing. It looks like someone who have the Master key to the safe is stealing from the locked room safe. They seems to take money from in between notes so that you do not notice if you do not keep track of your money. I have never had this problems with any other hotels.
The first day I complaint about my mini fridge not working and it was never fixed. The resort is good but needs some maintenance. The beach has a lot of rocks, so you need water shoes. I have contacted management about these issues with no response.
I will never return to this hotel.
Sep 21, 2023
I had the best vacation here at Ocean Coral Spring resort … the service was incredible especially in Martha’s Market (Shane our server was so helpful ) The hospitality was top tier ! We will be back OCS!!-Ashley from MD
Amazing Destination Wedding Location
Sep 19, 2023
I have nothing but amazing things to say about Ocean Coral Spring! It was the location I chose for my destination wedding in August this year. There were so many restaurants to choose from and activities for all ages. The service was always top notch and the rooms were clean and spacious. As part of the wedding party, we were spoiled with the complimentary upgrade to Privilege, which was a phenomenal experience! It allowed us access to certain locations like the Privilege Lounge and made our trip a lot smoother (I.e. I could reserve restaurants/activities for myself and anyone in my party). Highly recommend this resort to anyone visiting Jamaica. I was there for a week and there still wasn’t enough time.
If you are considering doing your destination wedding in Jamaica, Ocean Coral Spring is the way to go, hands down! Even if you aren’t looking for a family friendly resort, I’m sure Ocean Eden Bay (the adult resort next door) offers it as well. I want to give a shout out to Creshena for getting my wedding plans up and running and for answering all my questions along the way. An even bigger shout out goes to Shanique, who took on the role of executing my wedding day while Creshena was away. She jumped on board fully aware of all details so made the transition effortless for me. She was there every step of the way.. including welcoming me to the resort and handling other matters unrelated to the wedding itself. She was efficient, thoughtful and responsive. An absolute gem to have as our wedding coordinator. I highly recommend her for your wedding plans! Our wedding day happened beautifully because of hers and her teams’ preparation. We had our lovely ceremony on the beach, but due to rain, had to move our reception indoors. Indoor location was beautifully set that I didn’t even mind it being moved in. We had the best of both worlds that evening. It was definitely a trip to remember. Everyone in my party absolutely loved it! Even previous travellers to Jamaica said this was the best resort they’ve been to by far. Good food, good vibes, good times!
Great Resort, just needs a few tweaks
(Fort Wayne, Indiana)
Sep 19, 2023
The resort is visually stunning, the grounds, pools and lazy river are kept impeccably clean. After checking in you’re met by a couple of employees who sign you up for a “meeting” the next morning with a free gift offer. It’s a TIMESHARE. It was not referred to that way, instead it was called “returners”. We read reviews of horror stories from people who spent 4-hours in those “meetings” trying to get talking into buying. One reviewer said it was $49,000 with $8,000 down. Definitely not for us and we opted out.
The best thing about Ocean Coral was paying extra for “Privilege”… well worth it for access to everything and a room butler. Ours was Pierre who was AWESOME !!!! If you can request him I’d highly recommend it.
The vast majority of employees were friendly (we tipped), but there were a few that were not. The woman handing out towels and the women at the Ice Cream Shop at Ocean Coral were not friendly in the slightest and acted like it bothered them when you approached.
The restaurants were hit and miss. The Steakhouse was outstanding, however one drink and no offer of a refill. Sakura, the Japanese steakhouse was great and they never allowed your glass to go empty. Thali (Indian) and Sugar Cane (Jamaican) were disappointing. The food was so-so and again… one drink and no offer of a refill. Ocean Coral really needs to get all their restaurant staff operating at the same level of customer service as Sakura.
The buffet restaurant wasn’t bad, the offerings were plenty and quite a variety. The staff there was very attentive.
The furniture in many of the restaurants, even privilege looked outdated and stained. It was surprising considering how new the resort is and how well they maintain the outside.
The beach butlers could improve by coming around more often and getting drinks out faster while they are still cold. There weren’t that many people on the beach when we were there to account for the slow service and semi cool drinks.
The room was nice, however the mini fridge doesn’t get the drinks cold (barely cool after 24 hours). The room A/C needs to be able to be lowered than the minimum allowed setting as there were many times it wasn’t cool enough.
Definitely would go back, but would like to see some improvements.
I enjoy all the bowling the restaurant the pool the lazy river etc I will come back next year for sure ????
Sep 18, 2023
The room was great and all the amenities hotel staff was great bar tender the show check-in was great i will recommend this property to all my friends overall it was great experience I was happy to visit this place