TripAdvisor Traveler Rating

Staying here was an overall amazing experience. I came with my family to celebrate mine and my mom's birthday and it did not disappoint. All of the food I had here was delicious. The staff was so friendly, personable and welcoming. The pools were clean and refreshing. Service at the pool and beach were great as well. The entertainment shows were better than expected and I looked forward to seeing them. The entertainment team does a great job of engaging people in activities and their night activities for the week were all very fun and entertaining. Everyone we came across was very friendly and took great care of us. Highly recommend staying here, it is a good mix of relaxing and fun.

Overall, we had a very enjoyable stay at Secrets Royal Beach Punta Cana and there were many aspects of the resort that stood out positively. The beach was absolutely beautiful, with soft white sand, clear water, and a relaxed atmosphere that really delivered the Caribbean experience we were looking for. The resort itself was well maintained, clean, and had a very welcoming atmosphere throughout. One of the highlights of the holiday was the food and beverage offering. The variety of restaurants available was excellent and meant meals never became repetitive during our stay. The quality of the food was consistently very good across the resort, and the bars offered a strong range of drinks, cocktails, and premium options. Service from staff across the restaurants and bars was friendly and attentive throughout. We also found the fitness centre to be of a good standard for a holiday resort, particularly the cardio and machine equipment available. The only improvement we would suggest would be expanding the free weights area, as it felt slightly cramped during busier periods and could benefit from additional equipment. The main negative aspect of the stay was the Hyatt/Unlimited Vacation Club membership presentation that we attended after being offered a voucher during the holiday. Unfortunately, this turned out to be a lengthy sales pitch lasting close to two hours. The overall approach relied heavily on a hard-sell style with multiple representatives involved throughout the process. As European guests, this style of sales presentation did not really appeal to us and felt unnecessarily drawn out. We also made it clear fairly early in the discussion that we would prefer the financial details and pricing to be explained upfront, however these were avoided until much later into the presentation. In the end, it felt disappointing that what initially appeared to be a guest benefit or activity was primarily a route into a prolonged sales process, and we felt that valuable holiday time had been wasted as a result. Despite this, the resort itself was excellent overall and we genuinely enjoyed the quality of the facilities, beach, restaurants, and service during our stay.

Our wedding experience at Secrets Royal Beach Punta Cana was absolutely beyond anything we could have imagined. From start to finish, everything exceeded our expectations and created memories we will truly cherish for a lifetime. The resort itself is stunning—beautifully maintained, elegant, and the perfect backdrop for a destination wedding. The beach was pristine every single day: clean, well-kept, and absolutely breathtaking. It was everything we dreamed of for our ceremony and photos. We want to give special recognition to some incredible team members who made our experience unforgettable. Cristina, our wedding coordinator, was phenomenal—organized, calm, attentive, and made sure every detail of our wedding day was executed perfectly. We never felt stressed because she handled everything with such professionalism and care. Christopher, our butler, was equally amazing. He went above and beyond throughout our entire stay, always anticipating our needs and making sure everything ran smoothly for us and our guests. His service truly elevated our entire experience. We also want to highlight Obispo and Winter, our bartenders, who were outstanding. They were friendly, energetic, and provided incredible service throughout our wedding week. They helped create such a fun, welcoming, and celebratory atmosphere for all of our guests. The food and drinks throughout the entire resort were consistently excellent. Every meal we had was fresh, flavorful, and beautifully presented, and the drinks were always high quality and well-made. We also stayed in the Preferred Club, and we would absolutely do it again. The level of service, attention to detail, and added comfort made our stay feel even more special and elevated. It truly enhanced the entire wedding experience. Overall, our wedding was perfect in every way. We are beyond grateful to the entire team at Secrets Royal Beach Punta Cana for making one of the most important moments of our lives so incredible.

Had a really lovely stay here. It has a nice “quiet luxury” feel — nothing too flashy, just really comfortable and well put together, and definitely feels like good value for what you pay. The staff were all brilliant — really friendly, helpful, and always happy to do anything for you. The food was a real highlight for an all-inclusive. The quality of food at the buffet was great, which is rare for an all inclusive, and there was a good choice of speciality restaurants where the food was consistently very good also. The pool areas were great too, with a quiet pool, a main activity pool, and a swim-up pool. Even though the hotel was quite busy, it never felt crowded or chaotic, which made it really relaxing. The daytime activities were well done and added a nice bit of fun and variety without being over the top. Overall, a really enjoyable and relaxing stay — I’d happily recommend it for a calm, well-run, good-quality all-inclusive.

We celebrated our 40th wedding anniversary here. It was amazing, the atmosphere, the staff, the accommodations, everything was incredible. We will definitely return.