Secrets Royal Beach Punta Cana reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.5
  • Location 4.5
  • Rooms 4.5
  • Service 4.5
  • Value 4.5

18222 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Birthday vacation

josephsC7949TU on Feb 01, 2023

I was so impressed as soon as I got off the plane with the best customer service I’ve seen in awhile. When we got to resort we were welcome with love as if we were family we had food and drinks while we were toured around the resort by the best concierge his name is Ramses his such politeness as well as answering our questions before we asked as if he knew us for years. He welcomed us and always checked in with us throughout our stay. Not to much just perfect he even went the extra mile as far as special birthday surprises in room!! And always making sure we were able to get anything we need as far as pillows-towels-champagne it was truly an amazing trip we felt like KINGS AND QUEENS. Thanks again to my man Ramses for a wonderful time I would go back again for sure!!!

TripAdvisor users rated this property 5 out of 5

Beautiful resort

Peggy R on Feb 01, 2023

Beautiful resort with something for everyone. Such an energetic amazing staff. “Shout out” to Lady, Chique, Antonio Bandara, (bartenders) and Maria our maid. We were preferred and the food and beverages were excellent. Favorite restaurants were the hibachi grill and the breakfast buffet. Lots of fun with the pool activities, roof top dance club and beach party.

TripAdvisor users rated this property 5 out of 5

Cool experience

Climber64288414824 on Feb 01, 2023

I like the drinks, the rooms are clean. Activities like sailing are great. Yuli is helpful and sympathetic, and the rest of the staff as well. The beach is clean. Night activities are cool like the night club and the band hit show.

TripAdvisor users rated this property 5 out of 5

Couple's Vacation - romantic, fun & relaxing!

Andrew P on Feb 01, 2023

Live music & dancing shows every night are great! La Diva entertainment team is the best! Staff are very friendly, polite & always want to exceed your expectations. Landscaping & beach are beautiful.

TripAdvisor users rated this property 5 out of 5

Vacation

Erin B on Feb 01, 2023

Had a great experience with the entertainment crew. Baby Black (Luis) was amazing and got us dancing on the beach and at the shows in the evening. He got me out of my shell and had me doing things I wouldn’t ordinarily do. Reina was our Buttler she was hilarious and helpful from the moment we got to the resort to the end of our stay. She made sure we had everything we needed. Massimo made us the best drinks all thing I hadn’t tried and entertained everyone at the bar at the same time. All the staff at this resort were incredible, helpful and friendly the entire trip.

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