Barceló Maya Palace reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.6
  • Location 4.4
  • Rooms 4.4
  • Service 4.3
  • Value 4.1

18805 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Great family/wedding destination!

AnneF4fam (St. Catharines, Canada) on Feb 13, 2026

We attended for a family wedding. This was a very clean resort with many different activity options. I would highly recommend to anyone.

TripAdvisor users rated this property 3 out of 5

Nice resort

mmaloney2020 on Feb 12, 2026

I thought the resort was very nice. However, the pools were very cold and most people did not go in. The restaurants were absolutely amazing with great food and fantastic service. However, the buffets left much to be desired. As the food was mediocre at best. Although there was a large variety, the quality of the food was below par

TripAdvisor users rated this property 4 out of 5

Great all inclusive

jde123 (Saskatoon, Canada) on Feb 12, 2026

I love that the beach/ocean are close to the pool, sand is clean and feels like icing sugar, fish and turtles in the ocean, the pool is huge and Barcy is a distance away so you don't have to hear kids or the daily entertainment,a la carts at the hotel are good, average buffets, beds are so comfortable, place is really great! this was our 2nd time here.

TripAdvisor users rated this property 4 out of 5

Palace was excellent

greentips2026 (Lethbridge, Canada) on Feb 12, 2026

Friendly staff always smiling especially when entering the restaurants , clean room and tidy and service was incredible. Grounds are lush and well looked after

TripAdvisor users rated this property 5 out of 5

My favorite place

wwaltmanjr (Parkville, Missouri) on Feb 10, 2026

I was so impressed with staff throughout the resort. The housekeeping staff were so polite and responsive. The wait staff was over the top courteous and respectful. The beach was amazing as was the snorkeling. Can’t wait to come back next year !

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