Barceló Maya Palace reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.6
  • Location 4.4
  • Rooms 4.4
  • Service 4.3
  • Value 4.1

19175 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Excellent family vacations (again) 2026 - Excelentes vacaciones en familia (una vez más) 2026

fercmtl on Jul 26, 2026

(english version / versión en español) We just came back from another stay at Barceló Riviera Maya Palace hotel as member of Club Barceló. Once again, our vacations were just great. The experience was a “copy-paste” from previous stays, just perfect for us: service, food, facilities, activities, etc. Even more, the Fifa 2026 World-Cup final was broadcast at the hotel theater within a great ambiance organized by the Barceló staff, it was so fun. The Barceló Team makes us feel special every single day. In particular, we want to thank the members who made a difference this year. See list below. Recién regresamos de unas nuevas vacaciones en Barceló Riviera Maya Palace como miembros del Club Barceló. Una vez más, nuestra estancia estuvo excelente, como de costumbre. La experiencia fue una copia de los años anteriores, simplemente perfecta: servicio, alimentos, instalaciones, actividades, etc. Inclusive, la final de la copa del mundo fifa 2026 fue transmitida en vivo en el teatro del hotel bajo una atmósfera de fiesta animada por el personal Barceló, estuvo genial. El staff Barceló nos hace sentir verdaderamente especiales cada día. En particular, queremos agradecer a los miembros del personal Barceló que este año nos brindaron un servicio excepcional. - Club Barceló - Perla López - Reception Premium Members - Noé - Vacaciones Barceló - Gabriela Recillas - Restaurant Brasserie – Francisco, Pedro, Erika - Restaurant Caribe – Marcelo, María - Restaurant Marenostrum – Daniel, Enrique - Restaurant Kyoto – Yuli, chef Pablo - Restaurant Coral (Palace) – Edwin - Restaurant Mirador Breakfast – (Palace) – Vigilda Tun, Paola Galo, Stefani Hdez - Restaurant Mirador Diner – (Palace) – agradecemos muy especialmente a Angela Argüelles, Nathanael y chef Miguel por nuestra cena del 23 de julio, los chiles en nogada estuvieron deliciosos, mil gracias! Looking forward to come back next year ! ¡ Esperamos regresar el próximo año !

TripAdvisor users rated this property 5 out of 5

Family holiday

Adam C on Jul 25, 2026

Fun times! Good food, excellent service Not a lot of evening activity.

TripAdvisor users rated this property 5 out of 5

Best food allergy program

brianmF1394MIw (Los Angeles, California) on Jul 24, 2026

They did the absolute best in providing our little ones with the best service and going the extra mile to ensure their food allergies did not interfere with top wuality meals

TripAdvisor users rated this property 5 out of 5

Family Getaway

aharp77 on Jul 24, 2026

This was one of our best family vacations. Lots of food options, very relaxing with laidback atmosphere, beautiful beaches and very clean.

TripAdvisor users rated this property 5 out of 5

Family vacation 2026

iperezc13 on Jul 24, 2026

Barcelo Maya Palace family vacation experience under the sun, cenotes and Maya culture in Riviera Maya Mexico

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