Barceló Maya Palace reviews

TripAdvisor Traveler Rating

4.5 Excellent

  • Cleanliness 4.6
  • Location 4.4
  • Rooms 4.4
  • Service 4.3
  • Value 4.1

19219 TripAdvisor reviews

TripAdvisor users rated this property 5 out of 5

Great

Lisdania O on Aug 15, 2026

The hotel is beautiful. Excellent service. Thank you for everything. Please I need to be in touch with the entertainer manager, thank you

TripAdvisor users rated this property 5 out of 5

Agenor the goat

Daniel123618263 on Aug 10, 2026

My family and I went to coral everyday and was greeted by the manager Agenor with a smile. Very welcoming environment and we loved the stay here

TripAdvisor users rated this property 5 out of 5

Home away from Home

Daniel D on Aug 09, 2026

This was the 9th time we stayed at the Barcelo Maya Palace. Most of them where for 2 weeks. People are friendly (some do recognize us). Food is great with a lot of choices. Rooms are clean and comfortable. The landscape is mature and well maintained. Like I said, it's like home away from home !

TripAdvisor users rated this property 2 out of 5

Would not recommend

garberjeremy on Aug 08, 2026

We were super excited to try out this hotel after staying in their Mexico City hotel and trying a different on in the Riveria maya location. After staying there we were really disappointed and will not be returning to this hotel.

TripAdvisor users rated this property 2 out of 5

This is my review.

codypoole3 on Aug 08, 2026

The food was not great at nearly every spot we went. We’d try to get lunch at 11:30 and found out lunch doesn’t start till 12 or 12:30 so we often had to eat breakfast twice with young kids.

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