TripAdvisor Traveler Rating

Me my wife and our two kids had the best trip ever! Perfect little getaway that has something for everyone. What made this trip the most memorable was the amazing staff and animation team! The whole entertainment team always made sure everyday was full of amazing activities and fun things to do. Especially want to thank Ricardo and Willy they made our trip so much fun, made us smile and laugh everyday, never a dull moment with them! Also Want to thank Eduardo from the sports team. He was extremely helpful in the gym with great tips and helped me so much with archery. He went above and beyond it was greatly appreciated. And also big thanks to Antonio in the buffet for taking care of us so well. We were always greeted with a song and he showed so much love and kindness to the kids he is amazing! In addition to this the shows and dancers were super high calibre and always entertaining. Oh and the kids club was better than anywhere I've been. Not because it was fancy as it was actually not much in terms of a big pool with slides or playground but in terms of the service it was unmatched. I wish I could remember the names of the lady's who watched our kids they were so wonderful. They constantly made sure they were doing something fun. From arts and crafts to taking them around to the theatre and buffet and swimming. I've never had such good care and organization for the kids club anywhere else. The staff all around here is what makes the experience for sure! And moving on to the actual resort itself: THE BEACH• If it's a beautful turquoise ocean with perfect white sand it's hard to beat! And amidst the sargassum issue across Mexico we were blessed with barely any during our whole week stay. Even when there was a day when sargassum came, the resort worked really hard to remove it all making everyday a perfect day for swim. FOOD• You here alot about buffets being repetitive but I mean it's to be expected with somethings. I think the food was really good and with two people on deck at all times to make omelettes and eggs and bacon is always the way to go. Restaurants we had were Cosmopolitan and Portofino. I always went for steak options and the fillets were amazing. Always tender and perfect. The outdoor beach restaurant was nice to have not just pizza and dogs but also healthier options like fresh salad and fruit as well as some other offerings you would find in buffet. The fire roasted pizzas were on the go from morning till night which was great especially for the kids. ROOMS• good condition and always clean no leaks. As expected and tbh don't spend much time at all in there just to sleep but more than acceptable at this value. EXTRAS• free trapeze classes and archery is a nice bonus and the gym has all you need for a good workout and even a sauna! Overall if you beach is your thing look no further. If you want a nice and easy resort to walk around that has plenty of fun activities and great entertainment for you and family this place is definitely recommended. Will definitely coming back!

The food was excellent. The staff especially Omar, Miguel and Anusel was incredible and really took care of us.

Great food, lovely restaurant. Fantastic service from Elio, Rafael and chef Miguel

The service & food at Cosmopolitan was fantastic! Elio, Rafael & Chef Miguel were amazing!

Our family recently returned from a trip to Mexico, and our stay at Viva Maya by Wyndham was truly exceptional. Traveling with my husband and two kids, we found the resort to have a fantastic atmosphere that catered to everyone. The Heart of the Fun: The Sports Team The absolute highlight of our trip was the sports team. Their energy and attitude were infectious, creating a "good vibe" that made every activity enjoyable. • A Special Shoutout: Riccardo, Willie, and Eduardo were simply amazing. They were incredibly helpful whether we were hitting the gym, trying our hand at archery, or participating in various sports. Their professionalism and friendly nature made a huge difference in our experience. Entertainment & Kids Club The entertainment team is incredibly talented. They kept us engaged with fun performances and ensured we were always having a great time. • For the Kids: While the resort could benefit from a dedicated playground or a more specialized kids' pool, the Kids Club was outstanding. They showed our children a wonderful time, and the staff there were fantastic. Dining & Amenities We were very impressed with the variety and quality of the food: • The Buffet: Offered a massive variety of delicious options every day. • Specialty Restaurants: The Mediterranean and International restaurants were standouts with excellent cuisine. • The Coffee Shop: A must-visit! The service was impeccable, and the coffee was genuinely amazing. Facilities & Comfort • The Grounds: The rooms were consistently clean and neat. A major plus was the layout; everything we needed was nearby and easily accessible. • Wellness: The gym is well-equipped (thanks again to the guys for the help!) and even features a sauna. • Water & Beach: The beach is stunning, and we loved that the pool water was perfectly warm—ideal for long afternoons of swimming. If you're looking for a resort with great energy, delicious food, and a world-class staff, Viva Maya is the place to be. We’d go back in a heartbeat just to see the sports and entertainment teams again!